The Odeon is fine, this review is for Costa, which is an absolute disaster. We arrived to no queue but it is still took 20 mins to get two cappuccinos, we just managed to get into the cinema just minu...
Absolutely awful experience. The staff were so rude and sarcastic especially Stu! He is an embarrassment to odeon and doesn’t know what customer service is! The way he spoke to customers was appalling...
Watched IMAX Oppenheimer, enjoyed the seat, enjoyed the huge screen. I normal love to be absorbed in the soundtrack too but good god they have this set to deafening levels. When the dialogue is so lou...
Considering the price of tickets the food area is a disgrace really filthy as are the entrances to the cinema screens . Seats comfy but auditorium very warm.Overall experience needs to be improved to ...
Cloudflare blocked me booking
Can’t book online as blocked by something called cloudflare. Blocked in phone and PC and no help from customer service. Can’t book ♀️
Costa is a disaster
The Odeon is fine, this review is for Costa, which is an absolute disaster. We arrived to no queue but it is still took 20 mins to get two cappuccinos, we just managed to get into the cinema just minu...
Staff
Absolutely awful experience. The staff were so rude and sarcastic especially Stu! He is an embarrassment to odeon and doesn’t know what customer service is! The way he spoke to customers was appalling...
Our local IMAX but obscenely loud
Watched IMAX Oppenheimer, enjoyed the seat, enjoyed the huge screen. I normal love to be absorbed in the soundtrack too but good god they have this set to deafening levels. When the dialogue is so lou...
Cinema experience
Considering the price of tickets the food area is a disgrace really filthy as are the entrances to the cinema screens . Seats comfy but auditorium very warm.Overall experience needs to be improved to ...