Newly renovated with great self-service check in system, though some details need attention.
Overall, I really liked the newly renovated room. The self-service process is seamless, and the message guidelines are very clear—though the video quality could be improved, it was still easy enough to understand.
A few things to note:
Parking: The underground car park doesn't have a direct link to the main building (likely because it's an older building that was refurbished).
Room Details: The bedsheets were worn to the point of pilling ,and the curtain holder fell off during my stay, possibly due to the wall material.
Despite these minor maintenance issues, I was satisfied with the renovation details. Everything still feels very fresh and new!
Had a pleasant stay at Hotel Kinta during my recent trip. The hotel is clean, comfortable, and located in a very convenient area—easy access to shops and food spots nearby. Check-in was smooth and the staff were friendly and helpful throughout the stay.
The highlight of the trip was definitely the buka puasa experience. The atmosphere felt like the classic P. Ramlee & Saloma era—very lively and nostalgic. There was a live band and DJ that made the night even more happening, and the hotel staff really entertained the guests which made the whole experience feel warm and memorable.
Special shoutout to Prem, Adji, Feri & Zack for the great hospitality and fun vibes throughout the night. They truly made the buka puasa experience more meriah and enjoyable. 🌙✨
Overall, it was a comfortable and memorable stay. Definitely recommended for anyone visiting and looking for a place with good vibes during Ramadan.
First time booking apartment for family holiday. At first not sure if we make a right choice. Till we experience and stay, confirmed right choice and no regret!
The whole stay from drive through key collection point, parked n open up the unit door, all above our expectation and seamless experience.
The unit is very well ID designed and with good function including kitchen. Drinking water LG brand machine was provided so we all can easily access to drinking water. Washing machine come with drying function provided. Bedroom bed is so comfortable. All basic amenities were provided and unit is clean.
It’s a good place and good fengshui house for family bonding.
The condo facility all look new and well kept. I’ve used its swimming pool, Onsen pool with jacuzzi and sauna. As only one night stay so didn’t experience it’s gym only.
The platform owner was very nice and helpful. As we need help with the drinking water machine etc, they are approachable and responsive. Two sets of access card and key was provided make our life so convenient since we were there in two separate cars.
With the ID design house, no wonder need to pay deposit of RM200. Surely acceptable. Refund of deposit was also fast and immediately after we check out.
Thanks for everything. We all enjoy the stay very much. Looking forward to return to stay again soon. Keep up the good work.
Highly recommended!
A great stay for my family. The unit is clean and spacious enough for us. 1 parking slot is provided and it is near the lobby. Check in was easy too. Owner was quick to response to my questions and requests. The kettle was malfunctioned and they give us another the next day despite it’s a weekend. My boy had so much fun at the playground and swimming pool. Will come again if there’s a chance.
I love to stay in this property as the priority host was prompt in replies, maintained cleanliness of the property. The check in and check out process was easier. Ample of parking. Indoor swimming pool was amazing. I highly recommend this unit to everyone. I will rebook this unit as well.
Worth paying and stay. Very comfortable and best amenities. BilaBila Mart provide any needs too. But not as advertised there was no mineral water bottles provided when we checked in. The toiletbowl cover was lose and need to be repaired. The toilet also pooling because too slow water disperse. Need to be cleared before next guest checks in🙏🏻. We were happy stayed there but our complaints need to be addressed to ensure next guests satisfied too.
Reasons for the low service rating:
1. Host did not initiate contact with me regarding booking information. I have to send them a message to inquire for a booking that I had already paid for.
2. Host requires a RM200 deposit which my friend who had booked with a different host at the exact same location did not demand.
3. After making the deposit payment in the morning at 10.30am and providing all other information requested, host did not respond to provide any additional information such as unit number and pin code for to retrieve access card.
4. At 5pm when I had finally arrived at the building, I still had not received any form of communication from the host. I had attempted to call their service line (+601157651449) but no one responded to the 6 calls that I had made.
5. At the mailbox area, I had also overheard another visitor that was also facing similar issue where the pin provided to her was not working and that she was also not getting response from the host.
6. Host offered late checkout that I did not need as I was departing early morning the next day.
The building is relatively new but the number of lift does not cater to the residents, there are many occasions where we had to skip multiple lift rides as it was overcrowded. The unit itself is clean with basic amenities.
Perfectly located homestay in the middle of Ipoh.
Apartment is located on 20th floor for my stay. View towards the south, very nice.
It has 2 bedrooms, both with connecting toilets. Living room and open kitchen is in a large space. Large enough for another queen bed that is placed beside the living room windows.
Do whatsapp the provided homestay number for instructions on an easy self check-in. Can also ask for early check-in if required.
Clean bath towels, hair dryer, hand/body soap and wifi provided.
I stayed during a public holiday and school holiday period, so a large crowd was expected. Unfortunately, the check-in process took over two hours. I queued from 6:00 PM and only checked in around 8:30 PM. Initially, there were two staff members handling check-ins, but later only one remained.
Credit to the staff member on duty he stayed calm and professional despite the heavy crowd and queue cutting incidents. The issue was clearly a lack of manpower and planning. Management should anticipate higher guest volumes during long weekends and streamline the check-in process.
The unit itself was clean, comfortable, and in excellent condition. Overall, the stay was enjoyable, but the check-in experience needs significant improvement during peak periods.
I forgot to take photos but trust me, I think this property is new, so it is very clean, everything looked new, not crowded at all, check in process also very simple, no deposit needed. Room is very cozy and comfortable.
You may get confused upon arrival but the security guards are helpful and able to communicate in English.
I enjoy staying here very much!
Great
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BBryan FangPerfectly located homestay in the middle of Ipoh.
Apartment is located on 20th floor for my stay. View towards the south, very nice.
It has 2 bedrooms, both with connecting toilets. Living room and open kitchen is in a large space. Large enough for another queen bed that is placed beside the living room windows.
Do whatsapp the provided homestay number for instructions on an easy self check-in. Can also ask for early check-in if required.
Clean bath towels, hair dryer, hand/body soap and wifi provided.
Ppadli saedWorth paying and stay. Very comfortable and best amenities. BilaBila Mart provide any needs too. But not as advertised there was no mineral water bottles provided when we checked in. The toiletbowl cover was lose and need to be repaired. The toilet also pooling because too slow water disperse. Need to be cleared before next guest checks in🙏🏻. We were happy stayed there but our complaints need to be addressed to ensure next guests satisfied too.
GGuest UserI ordered a unit with 3 room with the topic of muji,the second me and my family open the door,a strong scent of furniture rush into my lungs,i instantly contact the owner team,wanted to have a appropriate solutions,but they dinnt reply much,keep on asking us to wait for them to check stuff,meanwhile,i contacted agent of trip.com,telling her about the situations,the agent reach out to the owner team too,but dinnt even get a reply from them,as the unit i booked was a no-refund unit,trip.com couldnt do anything about it,just as i thought im going to die from lung cancer,luckily,the owner team finally replied with solution about changing another unit for us,which we found was acceptable compared to the previous one,the facilities of the unit was pretty good overall,its just that the unit of topic Muji was unbelievable,aircon was nice,everything was nice when the toxic odour was gone
GGuest UserThe stay was good except that the location is next to the highway and we could not sleep well due to the loud traffic noise. Suggest to install noise cancellation windows for all the room. Else the stay will not be pleasant and will affect your business.
For your consideration pls.
AAnonymous UserFirst time booking apartment for family holiday. At first not sure if we make a right choice. Till we experience and stay, confirmed right choice and no regret!
The whole stay from drive through key collection point, parked n open up the unit door, all above our expectation and seamless experience.
The unit is very well ID designed and with good function including kitchen. Drinking water LG brand machine was provided so we all can easily access to drinking water. Washing machine come with drying function provided. Bedroom bed is so comfortable. All basic amenities were provided and unit is clean.
It’s a good place and good fengshui house for family bonding.
The condo facility all look new and well kept. I’ve used its swimming pool, Onsen pool with jacuzzi and sauna. As only one night stay so didn’t experience it’s gym only.
The platform owner was very nice and helpful. As we need help with the drinking water machine etc, they are approachable and responsive. Two sets of access card and key was provided make our life so convenient since we were there in two separate cars.
With the ID design house, no wonder need to pay deposit of RM200. Surely acceptable. Refund of deposit was also fast and immediately after we check out.
Thanks for everything. We all enjoy the stay very much. Looking forward to return to stay again soon. Keep up the good work.
Highly recommended!
GGuest UserHighly recommended. Very new facilities, hope it can be maintained and still the same in my next visit
Level 12 facilities is awesome, everywhere is insta worthy shot. Level 2 area night scene is so nice after lights on
Remember bring swimsuit for your trip.
SShimchimHad a pleasant stay at Hotel Kinta during my recent trip. The hotel is clean, comfortable, and located in a very convenient area—easy access to shops and food spots nearby. Check-in was smooth and the staff were friendly and helpful throughout the stay.
The highlight of the trip was definitely the buka puasa experience. The atmosphere felt like the classic P. Ramlee & Saloma era—very lively and nostalgic. There was a live band and DJ that made the night even more happening, and the hotel staff really entertained the guests which made the whole experience feel warm and memorable.
Special shoutout to Prem, Adji, Feri & Zack for the great hospitality and fun vibes throughout the night. They truly made the buka puasa experience more meriah and enjoyable. 🌙✨
Overall, it was a comfortable and memorable stay. Definitely recommended for anyone visiting and looking for a place with good vibes during Ramadan.
TTobeThe hotel facilities are brand new and security is excellent. There's a bean sprout chicken restaurant right next door that I highly recommend! The owner speaks Cantonese and a little Mandarin. Be sure to order the bean sprout chicken and the meatball soup.
AAnonymous UserI stayed during a public holiday and school holiday period, so a large crowd was expected. Unfortunately, the check-in process took over two hours. I queued from 6:00 PM and only checked in around 8:30 PM. Initially, there were two staff members handling check-ins, but later only one remained.
Credit to the staff member on duty he stayed calm and professional despite the heavy crowd and queue cutting incidents. The issue was clearly a lack of manpower and planning. Management should anticipate higher guest volumes during long weekends and streamline the check-in process.
The unit itself was clean, comfortable, and in excellent condition. Overall, the stay was enjoyable, but the check-in experience needs significant improvement during peak periods.
SSANTHANALETCHUMY MANIAMI love to stay in this property as the priority host was prompt in replies, maintained cleanliness of the property. The check in and check out process was easier. Ample of parking. Indoor swimming pool was amazing. I highly recommend this unit to everyone. I will rebook this unit as well.