People are happy for holiday but we all stuck in check in more then 2hours, can u imagine that we(a lot of people) all came for leisure but we all queue for 2 hour because of check in(ridiculous). Wasted time our 2 hour and get the bad mood.
The bathroom doesn’t have hanger for your towel for bath… towel need put outside, we go for family not alone, I need to ask my daughter to pass me the towel after the bath. This is really ridiculous too
The rest all good
Everything is good. The breakfast really good with wide variety of choice. However, there is no socket near the bed. I choose room both bathtub but I didn’t get it.
Newly renovated with great self-service check in system, though some details need attention.
Overall, I really liked the newly renovated room. The self-service process is seamless, and the message guidelines are very clear—though the video quality could be improved, it was still easy enough to understand.
A few things to note:
Parking: The underground car park doesn't have a direct link to the main building (likely because it's an older building that was refurbished).
Room Details: The bedsheets were worn to the point of pilling ,and the curtain holder fell off during my stay, possibly due to the wall material.
Despite these minor maintenance issues, I was satisfied with the renovation details. Everything still feels very fresh and new!
The room was clean and tidy, and the bed was comfortable. Since it is a new building, some floors are still under renovation.
This was my first experience having a blackout while showering at night. I tried to contact the agency, but there were no staff available, so the only solution offered was a room change. We had to spend extra time moving all our belongings to another floor.
One suggestion is to consider waiving the deposit requirement, or for the agent to contact guests one day before check-in to reconfirm the booking and deposit payment. I had already submitted my deposit before check-in, but the agency may have missed my message. I only received the entry QR code after being stopped and questioned by the security guard, which made the experience stressful.
This is a very new hotel apartment. It's fully equipped with pots, pans, an induction cooker, microwave, refrigerator, and hairdryer. The only thing missing is a washing machine, but all other essential in-room facilities are there. The room is quite spacious; we booked a two-bedroom apartment. At around 140 Malaysian Ringgit per night during the May Day holiday, it offered great value for money. It was more than enough space for our family of three, with one king-sized bed and two single beds. The living room had a sofa, and surprisingly, the TV even had Mango TV and Tencent TV! 😂
The infinity pool on the hotel's top floor isn't huge but is very tastefully designed. There's also a co-working space specifically for digital nomads, and the gym is excellent. The garden on the second floor is beautiful both day and night.
The hotel itself isn't far from the city center. It's about 6-8 MYR by Grab from the train station, and roughly the same to the Mural Street. To Perak Cave and Mirror Lake, it's about 8-10 MYR, making it very convenient to get around.
The only issue is that since the apartment is quite new, Grab's current pick-up/drop-off point is located at the main entrance on the main road. If you have a lot of luggage, you might need to ask the driver to go around to the reception area at the back of the apartment.
Never thought the stay was so good & we enjoyed our moments here. Clean room & amazing ambiance! The decorations are great and we will definitely repeat our stay here in the future! ❤️
I had a great stay at Ipoh ICC Premium Suites and was very satisfied with the overall experience. The unit was clean, modern, and well maintained, providing a comfortable and pleasant environment to relax. The room was spacious, nicely designed, and equipped with all the essential amenities needed for a short stay.
The self check-in process was smooth and hassle-free, with clear instructions provided in advance. The building felt safe and quiet, which made the stay even more enjoyable. The location is also a big plus, with convenient access to food options, shopping areas, and popular attractions around Ipoh.
Overall, this accommodation offers excellent value for money. I would definitely recommend Ipoh ICC Premium Suites to travellers visiting Ipoh and would happily stay here again in the future.
I forgot to take photos but trust me, I think this property is new, so it is very clean, everything looked new, not crowded at all, check in process also very simple, no deposit needed. Room is very cozy and comfortable.
You may get confused upon arrival but the security guards are helpful and able to communicate in English.
I enjoy staying here very much!
A mountain-view room that purifies the soul. The air was fresh and humid after the rain. Swimming at the foot of the mountain was a great escape from the heat. Playful long-tailed macaques roam around. The security guards were also very friendly and helpful. Great value for money and a wonderful host – I accidentally left some personal belongings behind, and both the host and security guards promptly helped me communicate and retrieve them. Looking forward to enjoying life at The Cove again next time! ❤️⛰️
Very Good
95 reviews
8.6/10
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8,7/10
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VVsurePeople are happy for holiday but we all stuck in check in more then 2hours, can u imagine that we(a lot of people) all came for leisure but we all queue for 2 hour because of check in(ridiculous). Wasted time our 2 hour and get the bad mood.
The bathroom doesn’t have hanger for your towel for bath… towel need put outside, we go for family not alone, I need to ask my daughter to pass me the towel after the bath. This is really ridiculous too
The rest all good
AAnonymous UserIt was a last minute booking, yet the host was able to reply as soon as possible. Just waited for a while for them to help out the check in procedures. He/She has been very helpful with the questions. The room is very clean (which I really like) and everything is in good condition (maybe the couch can be cleaned a lil as there is a little stain on it when we entered the room. But overall, everything is good and they also have a water dispenser prepared.
GGuest UserThe stay was good except that the location is next to the highway and we could not sleep well due to the loud traffic noise. Suggest to install noise cancellation windows for all the room. Else the stay will not be pleasant and will affect your business.
For your consideration pls.
GGuest UserHuge thanks to all the staff for their warm and helpful service, especially the back-office team whose attitude I found extremely satisfying! Thank you all for your help! I will definitely be supporting all of this company's services in the future.
GGuest UserMy first impression was quite a grand stallion entrance. Most importantly, nice cozy environment, rooms are clean, well maintained and the kitchen is ready if you intend to start up cooking. Highly recommended to check in for family trip. You can even check out late till 3.00pm.
MMrs PoppeyeEverything is good. The breakfast really good with wide variety of choice. However, there is no socket near the bed. I choose room both bathtub but I didn’t get it.
TTobeThe hotel facilities are brand new and security is excellent. There's a bean sprout chicken restaurant right next door that I highly recommend! The owner speaks Cantonese and a little Mandarin. Be sure to order the bean sprout chicken and the meatball soup.
SSya AGNever thought the stay was so good & we enjoyed our moments here. Clean room & amazing ambiance! The decorations are great and we will definitely repeat our stay here in the future! ❤️
AAnonymous UserI had a great stay at Ipoh ICC Premium Suites and was very satisfied with the overall experience. The unit was clean, modern, and well maintained, providing a comfortable and pleasant environment to relax. The room was spacious, nicely designed, and equipped with all the essential amenities needed for a short stay.
The self check-in process was smooth and hassle-free, with clear instructions provided in advance. The building felt safe and quiet, which made the stay even more enjoyable. The location is also a big plus, with convenient access to food options, shopping areas, and popular attractions around Ipoh.
Overall, this accommodation offers excellent value for money. I would definitely recommend Ipoh ICC Premium Suites to travellers visiting Ipoh and would happily stay here again in the future.
GGuest UserBooked this apartment for its location and also because it was almost brand new.
Positives:
+ Location - close to town and very convenient
+ It's almost brand new and low occupancy so very quiet and amenities in building are brand new although things like spa pool and atapchi pool are closed.
+ Good customer service from IWH. Customer service officer Dee was very helpful and friendly.
+ Cukcoo water dispenser in unit which is great was getting both hot and cold drinking water.
+ Branded appliances.
Negatives:
- Apartment's furnishing wasn't great. Dining stool has this metal ***** around it that is sharp and actually cut my daughter's leg.
- Mattress was ultra hard while pillow is too soft.
- While towels and shower gel and shampoo is provided, there is no handwashing soap provided.
- Towels provided are fairly low quality and one even had cigarette smell which we asked to be replaced.
- While we appreciate the separate shower cubicle and toilet, there is no curtains to separate the bathroom area and the living area making changing clothes coming out of shower abit of a hassle.
- Water pressure is not great.
Overall, while the price is good, this we feel is one of those case where the apartment looks much better in photos than actual due to the budget friendly furnishing used.
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