AAugusto H.The location of the apartment is perfect, in front of the sea, with direct access to the beach and the pool, ideal for a few days of rest. However, the services leave a lot to be desired. The apartment does not have any type of amenities, such as a bottle of water, coffee or other products usually available in 4-star accommodations.
Despite having a coffee machine and a dishwasher, there wasn't even a coffee capsule or washing up liquid. There was also no drainer to dry hand-washed dishes. I requested twice, both by phone and in person, a pair of slippers and detergent for the washing machine, but they were never delivered. I even went to reception (which is in another structure) during the night, where they assured me that they would be delivered the next morning, which did not happen.
In short, the apartment is spacious and well located, but the total lack of services and the lack of attention to guests' requests make the experience quite disappointing. A shame, because the space has a lot of potential.
GGuest UserHotel com boa localização e staff atencioso. A limpeza poderia ser melhorada e o quarto precisa de alguma remodelação/modernização.
Tratando-se de um quarto com kitchenette, estes deveriam estar equipados com máquina de café - quando questionado na recepção o porquê do nosso quarto não ter máquina de café (tendo em conta que já teríamos ficado neste hotel noutra altura), foi-nos dito que nem todas as tipologias de quarto têm acesso a máquina de café.
GGuest UserDe uma forma global, tudo estava bem. Queria destacar duas situações que para mim foram excepcionais;
- O Atendimento/Recepção, fui de facto muitíssimo bem atendido das várias as vezes que tive de me socorrer e foram sempre de uma elegância, educação, muito, muito bem.
- Almocei e Jantei no vosso restaurante, e todos os pratos tinham muito boa apresentação, excelente sabor e muita qualidade.
Mmaria carrilhoThe house was great, the location was super central and there was a parking space in the garage. We made the reservation and they didn't inform us that check-in is not done at the apartment, when we got there the doorbell was broken and there was no information on the door. A man from a nearby restaurant told us to go to the hotel that belonged to the group to ask for help. We realized upon arrival that check in was done there, but no one informed us, so we lost 45 minutes with the check-in issue...
LLEEYONGThere are kitchen utensils and counter induction to cook in the room. It's good to boil ramen ㅎㅎ However, if you don't have a rental car, it's inconvenient to live, so you must rent a car.