I recently stayed at Pensao Lotus and it was a great experience! The staff were friendly and helpful, and the bed was clean and cozy. The location is perfect, just a short walk from the main attractions in the area. Plus, they offer free luggage storage for 24 hours after check-out, which was super convenient for me. I'd definitely recommend Pensao Lotus for a comfortable and affordable stay.
961 reviews
7.9/10
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8,5/10
AAnonymous UserThe location is super convenient! Right outside, you'll find the Ruins of St. Paul's, and walking a bit further brings you towards Grand Lisboa and Wynn. There are tons of pharmacies, supermarkets, and restaurants on the street. Plus, there are bus stops that can take you to both the old and new parts of the city.
JJulia031089If you consider booking Pensao Carmen, you should know that on the signage of the hotel it’s NOT Pensao Carmen! Remember that, otherwise you’re gonna have a hard time looking for this place)) I’ll add photos of the actual signage.
Pros: conveniently located in Macau’s old town, it takes around 10 minutes to get to The Ruins of St.Paul on foot, and all other historical sites are just around.
The staff was very friendly and helpful, even if they didn’t speak English at all. I met the three of them and all were old ladies, super nice and cute. I left my luggage after check-out for the whole day before moving to Coloane village hotel.
The bed sheets were of good quality and very clean, I enjoyed my sleep after a tiring flight. The bed, though, was kinda hard, not for everyone, but my back was grateful)) pillows were also comfortable, better than at some much more expensive hotels.
You can get as much water as you want from the water station at the corridor.
There’s a bus station 5 minutes walking from the hotel, the name is Ponte 16, it’s right in front of the famous Sofitel.
CONS: The hotel is located on the second floor, there’s no elevator, so you have to carry your luggage up there.
My room was tiny, it’s really just for one person. The bed is kinda short, for me it was enough but I think a taller person might not feel comfortable enough there (my height is 162 cm)
The bathroom is tiny, too, and given its dark green design, it looks rather dirty. I’m not sure if it was, but I found someone’s tooth brush in the shower and some hair in the drainage. Yuck!! Only one big towel was clean though.
All in all, I didn’t expect much from it so neither should you 🤩
AAnonymous UserThis is my second time staying at this hotel. It's right next to the Lower Market and very close to the bus stop, making it convenient to get anywhere. The front desk requires a 100 deposit, and they accept RMB, HKD, or MOP. The decor is relatively new, and the cleanliness is good. I'll consider staying here again next time I'm in Macau.
CClaire ArranguezThis was our second time checking in at this hotel. First was in 2018 and it's way cleaner than it is now. However, location's right in Senado Square, close to main attractions in Taipa. The room was also spacious, as well as the beds. Another big con is the floors reeking of cigarette smoke despite the signs of NO SMOKING. They should impose it stricter to avoid affecting non-smoking individuals. The carpets need a good replacement. If this hotel cleans their room better, the standard will so much better as well! A small fridge will also be very helpful. Every hotel room should have them now, I believe. Nonetheless, it's enough for a place to rest.
GGuest UserThis hotel is quite good. Although the northern part of Macau where it's located is a bit run-down, it's convenient for dining, close to the Ruins of St. Paul's, and public transport to the south and the airport is excellent. I stayed in a single room, and essentials like slippers and toothbrushes were provided.
The main issue was the smell from the facilities. The only elevator seemed to be under renovation when I arrived; it was covered with wooden boards and stickers. When I left, the boards were removed, revealing bare metal. During that time, the elevator had a particularly strong smell that made me think of formaldehyde. I considered taking the stairs, but although the fire escape was clear, it was symbolically roped off, which was puzzling. Both the hallway and my room also had different but very strange odors.
While you do get used to it over time, the smell was unsettling. It was a strong, unpleasant, and mysterious odor, and I had no idea what it was. The room windows were locked shut and couldn't be opened, which made me wonder if they hadn't been opened since the last renovation, allowing toxic fumes to linger. My only option was to keep the bathroom fan on and try to mentally adjust.
If you can overlook the smell and the psychological stress and potential health risks it caused, I think it's a great place.
AAnonymous UserMy kid's school was on spring break, so we decided to travel during the off-peak season. I'd read reviews beforehand saying this place was clean and tidy, and although the bed was a bit small, it was enough for two people. Plus, no need for a universal adapter. It's probably a 20-25 minute walk to the Ruins of St. Paul's, so we opted for a taxi, which cost around 20-something (Macau Patacas/Hong Kong Dollars). We got to the Ruins of St. Paul's just after nine, and it was already packed with people. From there, it was an easy walk to the Grand Lisboa and Wynn. I booked in advance, but it ended up being 50 more expensive than booking on the day. James Lewis, the gentleman at the front desk, was very nice and provided excellent service, even getting me a free breakfast.
GGuest UserThe room was a bit small, but the two beds were just enough for three of us. It was a very quiet room, located at the corner of the hallway, room 518. There's a 24-hour supermarket downstairs, which was super convenient for grabbing things. A short walk away, you'll find a tea restaurant and a bus stop. Before coming, I had specifically looked into reviews for hotels in Macau, as many guests reported getting bitten by bed bugs or fleas, but this place was exceptionally clean. I was very satisfied with my stay.
GGuest UserThe room was excellent, I was very satisfied. It had great cross-ventilation, plenty of natural light, and good soundproofing. It was also clean and hygienic. I will definitely book this hotel again the next time I visit Macau.
**Service:** The service was top-notch, and I was very pleased. There were staff available 24/7 who were always ready to answer any questions, and the room was cleaned punctually every day.
**Facilities:** The facilities were complete. Charging my phone was very convenient, and the air conditioning was powerful.
**Hygiene:** The hygiene was excellent. It was clean and tidy with no strange odors.
**Environment:** The environment was great. There's a park right downstairs.
**Service:** The service was top-notch, and I was very pleased. There were staff available 24/7 who were always ready to answer any questions.
QQutaiBaiThe actual room environment is largely consistent with the promotional pictures. The WiFi quality is decent. There are cups and a kettle, but no drinking water is provided. Hand soap is not available. The location is excellent, very close to famous attractions like Grand Lisboa and the Ruins of St. Paul's, all within walking distance.
KKuailexiaoxingfu110My friend and I decided to visit Macau together. We initially planned for a day trip and then head back to Shenzhen, but we were a bit tired, so we ended up booking a room at the same hotel as her. I only saw the cheap price, but it turned out the bed was 0.9 meters wide. Still, it was perfectly fine for one person. The best thing about this hotel is its incredibly convenient location. There are several good-looking eateries downstairs, and it's only a three-stop bus ride to Wynn Palace. Coming from the border gate, it's about five or six stops. The front desk staff were all very attentive. Of course, prices are a bit higher than on the mainland, but that's Macau for you – every inch of land is precious.
It's a small place, but it has everything you need, pretty good overall. In the afternoon, I went for a stroll and did some shopping. There are lots of gold shops and small stores nearby that are worth browsing.
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