GGuest UserThe hotel requested an extra payment for sales tax, while Trip.com confirmation clearly stated no taxes or extra fees should be paid.
1. I paid because Trip.com offer me to reimburse the amount with some extra indemnization,
Nevertheless, the hotel never provided me any receipt, for the so-called taxes that arbitrarily charged me.
2. Breakfast was ok, but some diches were salty.
3. I called room service to order some food at 21h45 and they told me can't help me, because they close at 22h00.
4. Good point - The cleaning lady was ready to help at any time
GGuest UserПо приезде взяли НДС наличными, хотя этого делать были не должны, мы не являемся резидентами страны, после диалога вернули. Номер не соответствовал забронированному, был забронирован полулюкс с гостиной и спальней 66 м2, по факту предоставили обычный номер 25-30 м2. Не рекомендую, первый раз столкнулись с такой ситуацией, хотя много где останавливались.
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