Posted on Oct 2, 2026|Deluxe Twin Room
Anonymous UserHow disappointed was the last guest who had stayed in this room before me . He/ she must be speechless and did not leave any feedbacks or recommendations for improvement
For a hotel under the Thistle brand, this is unacceptable. It really shows that management does not care about upkeep or guest comfort. Basic cleanliness and maintenance should not be negotiable. Do not sell any room not worthy of your brand .
The room felt like it had not been used for a long time - there was a strong, stale, musty smell the moment we walked in. The pillows also had an unpleasant smell and did not feel fresh at all.
The maintenance is very poor:
The fabric on the chair was stained
The air-con temperature could not be controlled at all - it was freezing and uncontrollable, we eventually had to turn it off completely
The tap was not working properly
Even the curtains were not hung properly
Overall deco is very dated and tired
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Price per night from:£33
Posted on Aug 31, 2026|Water Chalet Twin
Anonymous UserThe location is beautiful and peaceful. The hotel is gorgeous and very family friendly.
I really appreciate how helpful and kind the staff are. The food was delicious too. Lurve!
Love the kids' pool coz it’s safe and shallow, so the kids can enjoy the slide and swim on their own without parents having to carry them all the time.
The only thing is the rooms and furniture could use a bit of an upgrade as they feel a bit dated.
But overall, I loved my stay here. The staff really made the experience special❤️
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Price per night from:£55
Posted on Aug 24, 2026|Premium Pool Sea View Villa
Guest UserIs a place that for sure will return. Love the warm greetings from all people. Even though there's careless mistakes about the cleanliness of the pool, they managed to get someone to really look into it. Foods portion are big, and there's a japanese restaurant too.
Hope that the lobby shop have more items and stocks up ready for the guests. We look for few items the staff reply no stock and finished. (Isn't it the same)
The singers in the satellite bar are professional and talented. They can sing many songs in different languages.
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Price per night from:£148
Posted on Sep 21, 2026|Garden Pool Villa (Lower Unit)
Guest UserHad a pleasant stay with my family. The room was clean, spacious and comfortable. The facilities were good and suitable for families with children. Staff were friendly and helpful. Overall, we really enjoyed our stay and would definitely consider coming back again.
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Price per night from:£75
Posted on Jun 2, 2026|Superior Room
Guest UserWe stayed in this hotel many times. It is in a good location and beautiful looking.
However, during this visit we first checked into the Executive Room and it was not satisfactory. There was a smell in the room and aircon wasn't working well. Air con was dirty and lacking gas air, the maintenance had to clean and pump gas. Shower was rain shower type, we were not comfortable to use that. Design of the room was old fashioned too.
Staff of the hotel were very friendly, polite and helpful. They helped us shift to Superior Room where we had stayed before. It was much better. We can see that some of the furniture especially the chairs and sofa was a bit worn out. The liquid bath soap in the bathroom had finished, and I had to use my own liquid.
We strongly feel that hotel should ensure regular and proper maintenance, and if possible invest in some newer furniture. Overall we were happy with the environment, the staff, car park facilities and had good fun at the Sailor's Drink Shop.
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Price per night from:£36
Posted on May 31, 2026|Apartment
eva hazaliWe had a wonderful stay at Avillion Admiral Cove PD. The booking through Trip.com and arrangements by AirPlan Management were smooth, easy, and well organized.
The room was clean, spacious, and fully equipped with everything our family of four needed. AirPlan Management was also very responsive and helpful whenever we had any questions during our stay.
Overall, it was a pleasant and comfortable experience. We highly recommend it and look forward to coming back again with our children in the future.
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Price per night from:£24
Posted on Sep 6, 2026|Deluxe Room
meowwwusanEverything else was satisfactory, but the cleanliness of the bathroom was a bit disappointing. Same goes for the plates and cups; we had to pick through several to find clean ones. Also, it would be great if the hotel could add more hooks in the bathroom for hanging wet clothes after swimming, as we noticed some rooms have clothes hanging on the balcony which spoils the hotel's view. The pool was great, but the kids' pool water was cloudy and smelled like feces. The slides weren't maintained. The shower was very powerful, which was good. The mattress and pillows were fine. We stayed in rooms 101 and 206, and they were comfortable. The cafe staff were friendly. The air conditioning was an older style but could be turned off if it was too cold. There was a good variety of food for breakfast. Toothbrushes were not provided in either room; we had to call and request them from the hotel.
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Price per night from:£30
Posted on May 7, 2024
Zhuolong
There were many small holes in the room door, and mosquitoes kept coming in. We shot 30 mosquitoes that day.
When I checked out at 11 o'clock the next day, there was no one at the counter, so I had to put down my keys and leave.
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Price per night from:£15