We enjoyed the breakfast buffet, but several facilities, like the rooftop terrace, were closed. I think some parts of the hotel need renovation.
The staff was very friendly. However, the towels were worn, and the bed was poorly made—it only had a bottom sheet, not a blanket. The mattress was a bit hard, below the standard of a 5-star hotel. I'm leaving this review so they can restore the hotel to the high standard it deserves.
Hotel near Bella Vista,Panama City33.3% of visitors choose this area
ZZailvxingzhongshenghua2024.03.13
The room is very large, and it's spacious enough to store your luggage.
Convenient transportation. There is a subway station nearby within a few minutes' walk.
There is a 24-hour convenience store next door downstairs, and there is a 24-hour restaurant at the intersection further east. Everything is very convenient.
The front desk manager CESAR R. was very nice and upgraded me to a suite, which made my six-night stay very comfortable. I will choose this hotel first next time I come back.
The room was nice, and the cleaning staff was also very nice. The room was quiet, clean, and sunny, making it comfortable. The breakfast was okay, with a touch of Chinese style. I wasn't very happy with the front desk staff.
Hotel near Bella Vista,Panama City33.3% of visitors choose this area
GGuest User2026.04.13
The hotel is close to a main street with shops, restaurants, a supermarket and a subway station, hence very convenient. The room is spacious There is a gym too.
The only thing i want to comment is it only offers 2 free bottles of water to guests the first day. After the first day, no more free water.
Hotel near Bella Vista,Panama City33.3% of visitors choose this area
LLois Cowart2025.05.31
This hotel is an oasis in the heart of downtown! Clean and spacious public areas! It has an inside bar with a pool table, restaurant, beer pub and outdoor beer garden. The outside areas were filled with beautiful green tropical plants and flowers and the pool was clean. Love the decor all over and even in the elevator!! Our king size bed was comfy with plenty of pillows and the bathroom was clean, stocked well and had plenty of hot water. The only slightly negative thing I can say is that the carpet could be replaced but it was clean. The service was very good from the front desk to the beer garden to the restaurant. I would recommend this hotel to couples and large groups! Oh, they have a workout room also!
It was a decent place to stop for a quick break (although not very comfortable) as it was located not far from the bus terminal. It was within walking distance of the Panama Metro station Loteria.
It started out nice because they allowed us to check in early. Once he started the process, I let him know that we preferred the king size bed as my reservation was for a ”standard room with 2 double beds or a king bed”. That was when I started getting disappointed as he said it would be an extra charge of $25 for the king bed. I questioned why and was told that my reservation was for a standard room and it was extra for a king bed. I showed him what it said but he insisted it was extra. My husband just wanted to get checked in, so he paid for it with his credit card.
We were very satisfied with our room as it was nice and clean and on the bottom floor. The TV would not play any channels of any kind so we couldn't even have that on for entertainment. We went out to the pool area only to find out that the poolside bar was closed and would not be opened during our stay. (05/05/2025). When I choose a place to stay, I expect to be able to enjoy the amenities listed. It did not list anything about being a low season or that the poolside bar would be closed. We had been looking forward to lounging in the pool while having cocktails. We're went inside to the bar and had to look around to find someone to get us drinks. Later on, we did have a very nice dinner in the restaurant with good service.
We had to leave early in the morning and it was great to have shuttle service available and ready to take us to the airport. The driver was very efficient and safe.
I did talk to the front desk about the extra $25 charge because I still felt that we should not have been charged extra. He was very apologetic and understood my point but could only give me a card with a number to call. Overall it is a beautiful property and the rooms are comfortable.
The hotel is in a good location and the rooms are relatively clean. However, because it is very old, the facilities are relatively old, the breakfast is relatively small, and there is only one fast food restaurant for dinner. The price is reasonable, and the swimming pool is not very clean.
Hotel near Bella Vista,Panama City33.3% of visitors choose this area
GGuest User2025.05.07
The room was nice and convenient. You can get there by taxi. It's a bit far from the airport. Please note that there are two hotels with the same name, one is called Airport Hotel and the other is called City Center Hotel.
Not a nice area and unsafe especially at night ... the bed was rock hard !!! There is no desk in the room! There was a small fridge where you can put a few bottles. Wifi only worked in the bathroom.
Very Good
32 reviews
8.1/10
Price from
VND 806,245
per night
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8.8/10
Very Good
MMister StephenThe bed and pillows were very comfortable. Enough space on floor to open bags. Free shuttle only runs on the hour and the schedule can only be found at the hotel. The place to catch it at Terminal 2 is outside exit 17 and cross the road once. I will post pictures. I had a very good breakfast there.
TTubufanjingshan(yanghuimin)The location is average, with parking spaces and a swimming pool. The air conditioner in the room is a window unit, and the cooling effect is average. The shower water is quite big. It is also convenient to eat around. There is a Chinese supermarket opposite that allows shopping.
LLois CowartIt started out nice because they allowed us to check in early. Once he started the process, I let him know that we preferred the king size bed as my reservation was for a ”standard room with 2 double beds or a king bed”. That was when I started getting disappointed as he said it would be an extra charge of $25 for the king bed. I questioned why and was told that my reservation was for a standard room and it was extra for a king bed. I showed him what it said but he insisted it was extra. My husband just wanted to get checked in, so he paid for it with his credit card.
We were very satisfied with our room as it was nice and clean and on the bottom floor. The TV would not play any channels of any kind so we couldn't even have that on for entertainment. We went out to the pool area only to find out that the poolside bar was closed and would not be opened during our stay. (05/05/2025). When I choose a place to stay, I expect to be able to enjoy the amenities listed. It did not list anything about being a low season or that the poolside bar would be closed. We had been looking forward to lounging in the pool while having cocktails. We're went inside to the bar and had to look around to find someone to get us drinks. Later on, we did have a very nice dinner in the restaurant with good service.
We had to leave early in the morning and it was great to have shuttle service available and ready to take us to the airport. The driver was very efficient and safe.
I did talk to the front desk about the extra $25 charge because I still felt that we should not have been charged extra. He was very apologetic and understood my point but could only give me a card with a number to call. Overall it is a beautiful property and the rooms are comfortable.
LLois CowartThis hotel is an oasis in the heart of downtown! Clean and spacious public areas! It has an inside bar with a pool table, restaurant, beer pub and outdoor beer garden. The outside areas were filled with beautiful green tropical plants and flowers and the pool was clean. Love the decor all over and even in the elevator!! Our king size bed was comfy with plenty of pillows and the bathroom was clean, stocked well and had plenty of hot water. The only slightly negative thing I can say is that the carpet could be replaced but it was clean. The service was very good from the front desk to the beer garden to the restaurant. I would recommend this hotel to couples and large groups! Oh, they have a workout room also!
LLady Kwenadi⭐️⭐️⭐️⭐️⭐️
A wonderful experience in the Heart of Casco Viejo!
Art Casco is hands-down one of the most stylish and comfortable boutique hotels I’ve ever stayed in. The location is unbeatable—right in the heart of Casco Viejo, with historic charm all around and just steps from the waterfront, restaurants, and beautiful architecture.
From the moment I arrived, the staff were absolutely amazing—so warm, attentive, and genuinely helpful. There was a bit of confusion about my second day of booking, even though I had paid online. But they handled it with patience and professionalism. Please make sure this hotel gets their money—they truly deserve it.
The rooms are artistically designed, clean, and full of character. Every detail—from the artwork to the furniture—felt curated with care. The air conditioning worked perfectly, the bed was super comfortable, and the bathroom had great water pressure (a big deal in Panama!).
The entire property felt like a peaceful, artistic escape from the buzz of the city. If you’re looking for a boutique stay that blends art, comfort, and outstanding service, Art Casco is the perfect choice. I’ll definitely be returning!
GGuest UserRoom was nice and comfortable though carpet had not been vacuumed in a long time.
Had a massage at the spa. Extremely disorganized and inexperienced massuese. With 30 minutes notice of my arrival there were no towels or robes ready. She kept bringing things one at a time even while i waz naked getting into the shower- bath mat, then robe, then robe belt, then towel, then slippers. I told her i just want back massage and done strong but i had to keep telling her where to rub and to be stronger.
Other than that the facility was nice
I used on line booking to book one day, then two more days then three more days. I always book for two but om the last three days something went wrong and somehow got booked only 1 person. Desk attendant told me $55 a day to change to two person. I think the app which i didn’t use the first two times defaulted to kne person and i didn’t have a chance to select two person
It waa extremely difficult to get a drink at the bar.
I did manage to get a drink at the bar then moved to a table. When i got the bill for items at the tae, the drink i had already paid for was on the bill. The waitress corrected it, thankfui had the bar receipt in my pocket
GGuest UserGood location, the hotel is not big, but the management is a bit chaotic, and I couldn't check in at 3 pm. The breakfast is very rich, and the breakfast of Panama five-star hotel is good. The room is spacious, facing the sea, and the view is good. The price is reasonable, and there are many big hotels and restaurants around.
AArsen AlikhanyanThis is a very overvalued hotel, in reality the amenities are quite a low standard, rooms need minor renovations, and the housekeeping and maintenance services need proper improvement!
Maintenance issues: the sink had overspread issue, drainage issue, toilet had overfilling issue with a noise, shower vents didn’t close fully, unless you master the “secret”; floor in the bathroom was steep towards the bedroom area, instead of being steep towards the drainage hole, the entrance door wouldn’t close without noise because of touching the floor..
Housekeeping: they attended the room only after i asked and reminded. Even then they once didn’t clean the floor, twice didn’t provide refills of the amenities (water, tissues, etc.). Only after my kind complaint to the reception, they finally fixed the issues.
The reception and restaurant staff are very nice, kind, and attentive! Thanks and well done!
BBaqishizuzhuHotel design, cleanliness and location. The hotel is conveniently located in the financial district with many dining options nearby, suitable for both business and leisure travelers. The hotel's rooftop pool and gym are popular with guests, providing a nice view of the city.
How much is the average rate for hotels with Wi-Fi in Panama Province?
For hotels with Wi-Fi in Panama Province, the average price on weekdays is VND 3,440,225, and the average price on weekends (Friday–Saturday) is VND 3,608,800.
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