Posted on Apr 7, 2026|Double Room with Sea View
VeRGiThe hotel is clearly very new, and that is immediately reflected in the quality of the structure. The property is beautiful, modern, and equipped with many facilities, which creates a very strong first impression. It is also in an excellent location.
That said, the atmosphere often felt somewhat chaotic, and even simple requests seemed to be handled with unnecessary complication, as though each one required extensive discussion. We also found one member of the reception staff particularly rude, or at least that was our experience during our stay.
Another issue concerned the windows: when it is windy, they produce a noticeable whistling noise, which can be quite annoying. It is also worth noting that parking is not included and costs €15 per day, which would have been useful to know in advance.
Overall, the hotel has a great deal of potential because the property itself is impressive and the location is very good, but the service and some practical aspects still need improvement.
Show more
Price per night from:€212
Posted on Jun 13, 2026
Anonymous UserWas an enjoyable stay for early June season. Rooms are very spacious. Pools aren’t heated (but maybe in the warmer months this is not as noticeable). And rooms could be slightly cleaner and come with more amenities.
Show more
Price per night from:€160
Posted on Apr 30, 2026
Guest User
Experience started badly at check-in when they refused to add my wife to the booking as Trip.com’s mobile “deal” was for one guest in room. Snarky reception person rude and borderline hostile - this was our third stay at this property and as in the past, we felt a subtle bias against us as non-Portuguese. The Front Desk Manager got involved and he refused to comp. me my wife’s addition to our room and said we had to pay euros 40 for her two day’s breakfasts. He appeared unkempt with s dirty shirt and was unshaven . His attitude was aggressive and disrespectful in the extreme. We asked to be relocated to a higher floor from the 2nd floor and he informed me that there were no sea view rooms on upper floors. This was patently a lie as the initial receptionist told me that the hotel was not fully booked.
While I was in discussions with the front desk receptionist, a hotel guest came up and complained that her room was bery hot. She was told by the same snarky receptionist that the aircon was off due to a system changeover and she should open her balcony door! When I asked the same question later on to another receptionist, he said that they could give me a fan. She was and English lady and when a Portuguese guest arrived to check/in, that dame clerk was all over him with handshakes all around. Other staff around the property didn’t seem overly friendly to guests as well.
It is unforgivable for any hotel, let alone a supposed 5 star property, not to have its HVAC system operable and even worse, not to advise guests of the issue.
Our room was spacious, if a little warm, but showed the ravages of time with chipped furniture and surfaces. Also, not too impressed by the powdered coffee presented in the room, or a euros 3 charged for a bucket of ice.
I cannot recommend this property for a stay in Portimao and there are a few other more undated hotels nearby.
Show more
Price per night from:€198
Posted on Dec 26, 2025
ThortiaNot my first time in Faro but chose this hotel for the rooms with balcony marina view. The hotel has a rich history and has been around since 1960s and its undergoing refurbishments in some areas.
The old rooms look dated and could do with better cleaning as previous occupant’s hair was found in the bathroom.
We loved the design & aesthetic looks of the new refurbished areas such as the spa, bathrooms, gym, pool & sauna but shame that there was a water leak in the indoor pool ceiling and rusty bits on the stainless steel railings. Considering it’s completed in Aug 2025, the hotel may need to do more due diligence to ensure the safety of guests.
As a non Portuguese speaker, I felt that the check-in staff can make more efforts in being warm and welcoming. I noticed that this hotel is one of the few hotels ive been that check-in staffs are seated instead of standing, making the process somehow casual & less welcoming. I also called in to make a request for a late check out and received a hostile response by a lady who said ‘No. We need the room back’.
We just got married the day before arriving & we are here to also celebrate my honeymoon & partner’s birthday. Weeks prior to arriving, I put in a request if the hotel could do a birthday special for him but this was not acknowledged.
As an avid traveller who has stayed in many hotels around the world, I am a little dissapointed with the lack of personalised attentive service provided by the hotel. If the view & location isn’t a concern, I recommend the nearby 3HB hotel. We enjoyed our stay there.
AP Eva senses have a great deal of potential, but they may be complacent at going beyond, as they are currently the only hotel at Faro marina. Additional employees like the elder gentleman pianist & hotel hairdresser were the warmest I’ve come across.
Show more
Price per night from:€167
Posted on Jan 28, 2025|Classic Double or Twin Room with Balcony
Stella77Very nice hotel with great services
I regret however that access to the wellness area is chargeable while it is impossible to enjoy the outdoor swimming pool in winter
Show more
Price per night from:€176
Posted on May 3, 2025
Guest User
A beautiful hotel surrounded by magnificent gardens. We'd barely arrived when something unimaginable happened: a blackout on the Iberian Peninsula. The hotel managers responded in an exemplary manner: they provided information, provided everyone with a water bottle, and served cold meals and free grilled dishes in the restaurant in the evenings. The emergency generator also ran for a few hours. So, despite the uncertainty, we felt well looked after. Enjoying the sun by the beautiful pool area is also nothing to be sniffed at. The breakfast buffet was varied, including a good selection for vegans and vegetarians. We really enjoyed, among other things, the delicious, sweet fruit.
Show more
Price per night from:€169
Posted on Apr 6, 2026
Davie Cormack
Spotlessly clean hotel with extremely welcoming staff. Swimming pools were a bit cold but that’s the only downside. Breakfast selection was very comprehensive.
It’s a slight downhill walk into town so prepare for an uphill walk back.
2nd time here and will definitely be back.
Show more
Price per night from:€157
Posted on Dec 12, 2025
TippyToes
Fantastic hotel. Stayed in a room with a small balcony and sea view. The sound of the crashing waves are very loud when you open the doors so if you’re not acquired to noise then you may want to choose a room not facing the sea. The room Itself was very clean and well maintained although the shower tiles had some dark marks on the grouting, doors and panels were spotless.
The breakfast was very good but was almost the same each morning, to be fair, what else can you eat other than the usual stuff?
Evening meals were lovely with a different choice each day but I personally found some dishes a little salty.
This hotel is perfect if you want to just chill and relax and take long walks. The promenade is very flat with lovely a sunset each evening. As we went in the winter it was very quiet with plenty of room to manoeuvre. People are very friendly especially in the cafes and restaurants. There are many eateries but if you like coffees and cakes , oh and sushi, it is heaven.
If this hotel had a few more facilities like an indoor pool and spa it would be perfect. I wouldn’t say that it is an ideal hotel if you have kids but the promenade would be nice for them to release some energy.
Show more
Price per night from:€162
Posted on Mar 1, 2023
Tatsiana
The hotel is just 14 mins walking from the beach. The room was big and very clean. Breakfast is simple but you can find everything. There is sauna and gym, free parking.
Show more
Price per night from:€140
Posted on Dec 26, 2024
Anonymous User
It's a great place to take a morning walk or a leisurely walk or jog in front of a beautiful beach. The spa is divided into time slots and requires a fee.
Show more
Price per night from:€151