The hotel's view was truly spectacular, but I was genuinely bewildered by the quality of the facilities here. The basic amenities fell far short of what you'd expect from a four-star hotel back home. The bathroom, in particular, was incredibly basic. Our deluxe king room only came with two small, thin blankets and no proper duvet, and we had to make do with these for four days. We were on our honeymoon... The bed was made of two single beds pushed together, constantly leaving an uncomfortable gap in the middle. Unless we repeatedly asked for it, there was no housekeeping service for consecutive nights. Breakfast was marred by an excessive number of flies, which I understand is a common issue in Switzerland. However, the view outside the window was absolutely stunning. I rarely write such detailed reviews, but I felt compelled to share my profound experience.
Hotel near Interlaken City Center,Interlaken98% of visitors choose this area
GGuest User2024.04.22
It's a hotel with vintage stuffs collection, the lobby seems like a vintage gallery with great collection. The staffs are friendly and there are various delicious choices for breakfast, including hot meal and fresh fruit ! They also gave free transportation tickets around interlaken for the whole period of stay. Will stay again in this hotel when visiting Interlaken. Thank you CE hotel !
Hotel near Interlaken City Center,Interlaken98% of visitors choose this area
GGuest User2022.06.04
The accommodation is very nice, small and practical balcony, fully equipped kitchen, is wonderful opposite a park. The bed was not quite as comfortable as hoped and the couch was unfortunately not cozy and very small. All in all, a very cozy, beautiful an
I highly recommend this hotel. It's a little over a 10-minute drive from Interlaken, making it particularly convenient if you have a car. The six of us stayed in two comfortable apartments, each featuring three single beds and a balcony. From our balcony, we were treated to the breathtaking sight of the mountains bathed in golden sunlight. The apartments were equipped with microwaves, so on our first night, we bought groceries from the supermarket and cooked dinner together. The only minor point was that it felt a bit *too* natural.
Breakfast is highly recommended; it was plentiful and offered a wide variety of options, including salmon. The salt-baked eggs were incredibly tender – I made sure to have two every day! Overall, it offers great value for money.
The room is clean but tight for 2 pax. Chambermaid clean the room daily. Breakfast is delicious. The choice of food is the same for our stay for 6 days. But we are happy with it, especially the curry vegetarian and white jasmine rice and basic continental breakfast. We have good views of Jungfraujoch on clear day from our room. Bus 105 and 21 from interlaken west train station go directly to the hotel. It is a short walk of 2 mins to the hotel.
The room is very large, very clean and very good! The location of the hotel is simply great. All the attractions in Bern are within walking distance. The longest is not more than 15 minutes. The door is the Federal Palace and the supermarket is next to it. It is very convenient! The service is very warm and responsive! The only downside is that the shower door is bad, can not be closed, and finally made a place of water, the fly in the ointment!
Close to the station and very convenient location.
Your husband is very kind and kind. The Eiger from the room is very powerful and you will never get tired of seeing it.
The bread for breakfast is very delicious.
the space available in the Lärchenhaus Ost is generous. It is ideally located, sunny and quiet. Children can safely go outside play and have swings available. What is a little missing is a good way to wash clothes. Washing machine can only be used in exce
Hotel near Interlaken City Center,Interlaken98% of visitors choose this area
JJoanna am2025.05.09
Amazing service from the staff. Convenient as it’s close to bus stops which is free of charge within Interlaken and easy enough to the main station (Interlaken Ost). Gorgeous view from the room and nice to have the breakfast included in the morning
Very Good
145 reviews
8.4/10
Price from
£166
per night
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8.4/10
Very Good
JJoanna amAmazing service from the staff. Convenient as it’s close to bus stops which is free of charge within Interlaken and easy enough to the main station (Interlaken Ost). Gorgeous view from the room and nice to have the breakfast included in the morning
AAnonymous UserVery value for money, room was modern, spacious, mini bar was complimentary and there was complimentary shuttle service as the hotel is a distance away from the train station
GGuest UserThe room is clean and the environment is nice, but you must drive to this hotel, otherwise it is too inconvenient. I think it is enough to stay for one day. If you come, just park your car next to it. It is a bit outrageous to charge 20 francs for one night.
DDonW1128Rating: ⭐⭐⭐⭐⭐ (5/5)
Is pleasure of staying at a wonderful hotel that left a lasting impression. From its impeccable design to the delectable breakfast, my experience was delightful overall. Although the weather didn't quite cooperate during my stay, the hotel's fantastic service more than made up for it.
The hotel's interior design is simply stunning. Every aspect of the decor exudes elegance and sophistication. The attention to detail is evident, and it creates a warm and inviting atmosphere throughout the premises. The architecture and furnishings are tastefully chosen, providing a luxurious and comfortable ambiance for guests.
One of the highlights of this hotel is undoubtedly the breathtaking view. Unfortunately, I encountered some bad luck with the weather during my stay, which limited my ability to fully enjoy the surroundings. However, even through the mist and rain, I could sense the beauty that lay beyond the hotel's windows. I can only imagine how magical it would be on a clear day.
The service at this hotel is truly exceptional. The staff members are attentive, friendly, and go above and beyond to ensure guests have a memorable experience. From the moment I arrived, I felt warmly welcomed and well taken care of. The hotel's commitment to customer satisfaction is evident in every interaction, making the stay truly enjoyable.
breakfast was simply delicious! The array of options available was impressive, catering to various tastes and dietary preferences. this hotel left a lasting impression on me. The well-designed interiors, the mesmerizing view (even through the rain), the exceptional service, and the mouthwatering breakfast made my stay truly remarkable. If you're looking for a hotel that combines elegance, comfort, and impeccable service, this is the place to be.
GGuest UserExcellent! The owner is very kind, and breakfast is provided. Coffee is also readily available. It's very close to West Station. For late-night hunger, it's convenient to bring back supermarket items and heat them up in the microwave.
AAnonymous UserStayed at Hotel Toscana for 2 nights (Nov. 13-15, 2024). One issue we had was we lost a necklace. We were wearing scarves so my sister and I left 2 gold necklaces at the table. We didn’t know there will be housekeeping as we’re only staying for 2 nights. All of us were out 10AM and went back 6PM. When we got back, 1 of the necklace was gone. We looked everywhere, under the mattress and bed, all sides of the table, inside the bathroom, and every side of the room, but it was gone. The receptionist was helful enough to check with her boss and the housekeeping but who would admit they stole something, right? I just hope whoever took it found a good use out of it. Other than that, the location is perfect, it’s within a walking distance (around 7-10min) to Interlaken West station. Lots of shops and restaurants in the area as well. The hotel room is equipped with kettle and glass cups, no mugs. No airconditioning unit but it was pretty cold during our stay so we just opened the window a bit and it was fine. It was a very quiet neighborhood with nice views of the mountain and people paragliding. The room looked clean the moment we entered, but while we were searching under the bed and tables, dust has piled up underneath, it was very dusty like it hasn’t been cleaned for months and they only sweep the visible areas of the floor. The bathroom smelled like pee even before we used it. I hope they improve these parts, the hotel’s not that bad if you’ve experienced staying there (in my opinion).
NNana Ngour family loves this hotel krebs alot, the staff were very kind & helpful . i left my handphone in room n the kind recep went to search for it ,😍 n kept it for me till i returned to hotel .
would love to return to this cozy hotel if i got a chance in future
location was a few min away from station , at corner there is a coop where drinks n snacks r easily available.
hotel krebs restaurant serves kids meals on their menu as well . the waiters were attentive & they served excellent gruwine as well , loved their version.
my kids adored the chubby resident black cat “ blackie” 😍
very clean rooms w amenities , good service , decent breakfasr spread, hv an elevator which is impt to us with big luggages.
WWanderfieVery nice design hotel, new and spacious, but what it’s lacking is the warmness of the staff. Only the new girl working there is pretty nice, the rest of the staff has lukewarm attitude. The first room I got was nice, they gave me a double bed instead of a single bed that I booked but upon enter, there was a pair of socks hanging on the toilet door. Called the housekeeping and they removed it but also realised the room is very hot, but AC is not adjustable as it is centralised. So they gave me a fan instead. Later at night I also realised it was pretty noisy as the alfresco of the restaurant is right beneath my room. And then the toilet shower is broken. I tried calling the reception and housekeeping at 9-10pm but nobody pick up which I assumed it’s probably not 24hrs service. I bear with the broken shower. Next day morning I asked to change the room to quieter one but I need to get all my stuff out by 11am which I did. I went to the reception and told them about the broken shower, with no apologies, the guy just say ya ya, that’s an easy fix. I’m still glad they changed the room for me. But like I say still hope for a better service with the money I paid. Also not enough hanging area in the bathroom, especially when the first room I got… no hanging area at all, so can’t hang towel or clothes.
GGaochengxinI lived 25 years ago, changed a few hands, renovated, the name has been changed a few times, but I still have a little emotion for it, so I decided on it.
GGuest UserI recently had the pleasure of staying at Hotel Merkur, and I couldn’t be more impressed with my experience. From the moment I arrived, the staff made me feel welcome and ensured my check-in process was quick and seamless. The hotel lobby was inviting and beautifully decorated, setting the tone for the rest of my stay.
My room was absolutely fantastic – spacious, clean, and thoughtfully equipped with all the amenities I needed. The bed was incredibly comfortable, ensuring a restful night’s sleep after a long day of sightseeing. The bathroom was spotless, and I loved the toiletries provided.
The hotel’s location was perfect, situated close to the interlaken west station and local shops, making it easy to explore the area. I also enjoyed the morning breakfast in the restaurant, and the food exceeded my expectations – delicious, fresh, and served with excellent service.
Overall, I had a truly memorable stay at hotel Merkur, and I wouldn’t hesitate to recommend it to anyone looking for a comfortable, convenient, and high-quality hotel experience.
I’ll definitely be back on my next trip!
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