We absolutely loved this hotel. It's location is great and the staff are amazing especially the front desk. There is no lift but the reception staff helped us with the bags. We paid for a more premium room but it was on level 3 so we asked to be changed to room on a lower level and it was great. The Georgian restaurant inside the hotel is amazing. The food is great and the staff were amazing. Will definitely stay there again.
Nice hotel with good Ambiance and facilities. Special thanks to Sharofat at the reception who helped us booking a city tour and was very helpful even during her leave. It had 24x7 bar and restaurant with good food. Would strongly recommend this hotel to all kind of tourists.
The hotel lobby service is very average. The bellhops who drove to the lobby door were not enthusiastic and did not greet guests quickly. You had to call them. The check-in staff were also not enthusiastic and inefficient. Shouldn't they be enthusiastic and quick when you stay for two nights and extend your stay the next day? But the woman was impatient and perfunctory👎; the price is not low for local consumption. A very small room costs more than 1,500 RMB a night. Hilton is a five-star hotel, so shouldn't it provide corresponding services? The hotel's hardware facilities are good, but the soft service training is very poor. Because the hotel is remote and similar to a park, the driver who picked us up could not reach the hotel entrance due to the road closure caused by the local sports meeting, and the hotel shuttle bus was needed to take us out. After the bellhops sent us to the parking lot outside, he didn't even bother to help take the luggage out of the car, and just stood there waiting for us to take it ourselves. I really don't understand how the staff are trained. The service is very poor.
Beautiful hotel, clean, modern design and great facilities. Unfortunately we didn’t have time to try their breakfast which sounded promising. The spa facilities (pool, sauna and hammam) are very clean and not busy at all. The room was very spacious and even though is a huge hotel it didn’t feel crowded.
Really enjoyed my stay here. The location is great, just about a 10-minute walk to Registan, with a few restaurants and stores nearby. The staff were incredibly friendly and helpful, even helping us get things delivered that we couldn't find on Yandex. They have cold beer available as well, which is a really great bonus in a place like Uzbekistan. Their sauna and cold pool were lovely and clean and an amazing way to detox the body during the hot summer days. Will definitely return to stay here on my next trip to Samarkand!!
Located in upmarket district of Samarkand. Within walking distance of Registan Square through a beautiful park. Buffet breakfast is excellent. Staff very polite.
We arrived late, very fast settled. The room corresponds to the photo. The room has slippers, tooth set, tea, coffee, water, air conditioner. In the refrigerator - cola, fantastic. Breakfast is decent, very delicious plums, cash and samsa. Staff is very attentive to the guests.
The location of the hotel is far from the scenic spot, and the road is being built next to it when I stayed this time. However, the hotel decoration is relatively new, the facilities are OK, and the price is high.
The hotel is not in the central part of the city, about 35-40 minutes walk from the center, the room is clean, comfortable bed. Breakfast was modest, as in the winter period there are few guests in the hotel. They were in the pool, there should be recorded in advance, the sauna is good, the pool is warm from the downside, drops from the ceiling evaporation due to unconsidered ventilation.
Very Good
2 reviews
8.8/10
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JPY 9,408
per night
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8.7/10
Very Good
KKevin-SchmidtReally enjoyed my stay here. The location is great, just about a 10-minute walk to Registan, with a few restaurants and stores nearby. The staff were incredibly friendly and helpful, even helping us get things delivered that we couldn't find on Yandex. They have cold beer available as well, which is a really great bonus in a place like Uzbekistan. Their sauna and cold pool were lovely and clean and an amazing way to detox the body during the hot summer days. Will definitely return to stay here on my next trip to Samarkand!!
MMirkozar86Beautiful hotel, clean, modern design and great facilities. Unfortunately we didn’t have time to try their breakfast which sounded promising. The spa facilities (pool, sauna and hammam) are very clean and not busy at all. The room was very spacious and even though is a huge hotel it didn’t feel crowded.
KKeaihouziThe hotel lobby service is very average. The bellhops who drove to the lobby door were not enthusiastic and did not greet guests quickly. You had to call them. The check-in staff were also not enthusiastic and inefficient. Shouldn't they be enthusiastic and quick when you stay for two nights and extend your stay the next day? But the woman was impatient and perfunctory👎; the price is not low for local consumption. A very small room costs more than 1,500 RMB a night. Hilton is a five-star hotel, so shouldn't it provide corresponding services? The hotel's hardware facilities are good, but the soft service training is very poor. Because the hotel is remote and similar to a park, the driver who picked us up could not reach the hotel entrance due to the road closure caused by the local sports meeting, and the hotel shuttle bus was needed to take us out. After the bellhops sent us to the parking lot outside, he didn't even bother to help take the luggage out of the car, and just stood there waiting for us to take it ourselves. I really don't understand how the staff are trained. The service is very poor.
GGuest UserA very Central Asian hotel. I think their breakfast is the best I have ever had during my travels, and the staff is also very polite. The lady at the front desk is also very beautiful. The location is also very good. Whether it is walking to the local bazaar or attractions, it basically only takes about ten minutes. There are also Indian restaurants and other local restaurants nearby for dining. very convenient
AAmitendraWe absolutely loved this hotel. It's location is great and the staff are amazing especially the front desk. There is no lift but the reception staff helped us with the bags. We paid for a more premium room but it was on level 3 so we asked to be changed to room on a lower level and it was great. The Georgian restaurant inside the hotel is amazing. The food is great and the staff were amazing. Will definitely stay there again.
GGuest UserNice hotel with good Ambiance and facilities. Special thanks to Sharofat at the reception who helped us booking a city tour and was very helpful even during her leave. It had 24x7 bar and restaurant with good food. Would strongly recommend this hotel to all kind of tourists.
LLee LI ChuThe room is very spacious, the house is novel, the mattress and lighting are great, the counter staff service attitude is also super good, meeting all our needs! ㄧ A few steps away from the hotel, there is everything you need for a super large supermarket.
The only thing is 3 kilometers away from the core attractions, but the cheap taxi will not cause any inconvenience.
Yyalin428The hotel is great value for money.
I booked it without much expectation because the interior was simple after seeing the room photos and the train was arriving at night, so I was worried that I would get lost on my first trip.
I believed the Korean people who said the reviews were good.
Some people say that the train is noisy because it's right next door, but the train doesn't run in the middle of the night or in the early morning.
The staff speaks Korean and English, and it's not a completely British accent, but it's easy to hear. They're very friendly.
Since the customer loyalty is high, I think I'll definitely stay here when I go to Samarkand.
GGuest UserLocated in upmarket district of Samarkand. Within walking distance of Registan Square through a beautiful park. Buffet breakfast is excellent. Staff very polite.
GGuest UserНовый отель - меньше года постройки. Оцениваем на 4+ хотя достаточного много моментов, которые можно улучшить. Сразу скажу были в начале января и был минус на улице, вполне возможно часть проблем когда тепло Вы не заметите:
1) одно утро не было горячей воды. Она и так идёт не сразу, но тут дождаться не удалось
2). Держатель для душа установлен на высоте больше 2х метров. Дети не дотянуться.
3) над уборкой надо работать - какой то грязный коврик из прихожей положили в ванную. Это было очень странно - свернули в трубочку и убрали из вида. Вообще уборка не очень. Например не выбросили переполненную урну.
4) на завтрак надо приходить в куртке и шапке. Очень холодно. Зачем то стоит кондей на 16 градусов и дует на все помещение. Персонал (повара) тоже в куртках
В любом случае это все исправимо, и когда тепло думаю кроме уборки остальное будет незаметно.
Да кому важно - в нашем номере было очень маленькое окошко очень высоко. Тоже странное решение - см. Фото
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