Nice hotel with good Ambiance and facilities. Special thanks to Sharofat at the reception who helped us booking a city tour and was very helpful even during her leave. It had 24x7 bar and restaurant with good food. Would strongly recommend this hotel to all kind of tourists.
Everything was excellent until the black out happened twice in one morning on our last day at the hotel. ID of the toilets need improvement - need the racks to be spaced out for hanging clothes and towels. WiFi can be improved, randomly getting cut out, not so ideal for working. Heated water in the shower was a tad too hot and couldn't make it colder. Mr T. loves the bidets and the multi-functioned toilet bowls. Breakfast buffet was excellent with a wide range of selection.
The hotel is of a high level of comfort - the room, breakfast, everything is great, worth the money! There are some shortcomings that should be corrected - the waiters in the lobby do not know the menu, they mix up the dishes. There is a large area around, they could organize scooter and bicycle rental as an option for leisure for guests. There is not enough transfer at least to the eternal city, to the fountain - you have to call a taxi every time.
A very unpleasant surprise from a 5-star chain hotel: I am attaching a photo of a dirty floor. It could have been attributed to human error, a sad isolated incident, but as soon as we saw it we asked to change the room, they changed it for us, and in the next one it was no better. And so 3 rooms 😂 in the end we waited for the floors to be washed, because it was important to me that at least there were no other people's hair lying around in clumps. It's a pity that I can't attach a video. I had to go with the maid and concierge to show the hair and dirt on the floor in 3 rooms, such a pleasure after 2 flights.
Pros: good choice at breakfast, cozy bar in the lobby, empty SPA area, although the sauna and hamam were barely warm, unfortunately.
The hotel is awesome, room is so clean and everything you needed have inside. Breakfast is continental and very good. Hotel service is the best I really enjoy my stay there. One thing which little embarrassed it’s far from city center but Yandex is very convenient to go any where in city. Overall I like very much and will stay again next trip for sure.
We were very satisfied with our stay at this hotel. Although it’s rated 4 stars, it offers amenities and service comparable to some 5-star hotels. Our room was spacious, featuring a balcony, a spotless bathroom, and four complimentary bottles of water although we are a couple. The reception staff were friendly and helpful, arranging our private visit to the SPA and swimming pool, which we thoroughly enjoyed. Breakfast was delicious, with a wider and better selection than some nearby 5-star hotels.
The only downsides were the location of the rooms, which are separate from the main building, the absence of an elevator, and open-air corridors connecting the rooms to the dining and SPA areas. This can be uncomfortable during colder months like February, so dressing warmly is advisable.
This hotel is definitely THE BEST DEAL you can find in the area and it's just 10 minutes walk from the main attraction in Samarkand.
I was there off-season on March 8. There weren't many people in the hotel, the rooms were clean and tidy. There weren't enough robes in the room and I would have added something moisturizing for the body (cream) to the cosmetic set. A corkscrew and glasses. Overall, I recommend it, including using the spa area. There was no one there off-season, which is how I like it)
The location is in good surroundings, but somewhat beyond the tourist attractions. To register you run for a short 30 minutes. However, taxis in Samarkand are very cheap (approximately 1 dollar from hotel to register, 2 dollars to airport). The equipment of our room is new, modern and good. Confortable beds, large TV device, the bathroom small but with beautiful rain shower. Breakfast in the form of a buffet. Besides local specialities there were also fresh potatoes and melons. In total we can recommend the hotel.
Negative aspects: At the check-in, we were first intended to give us a standard room without windows instead of a room of the booked, higher category. In the room the sliding door of the shower was broken and replaced by a process. In addition, the hotel internet was not working on the complete second night.
Forgot to take a room picture
2min walk from Samarkand train station
Very good Eng. speaking staff
All staff were very friendly and informative
Room was absolutely gorgeous and clean
Shower facility was also great
I really really enjoyed to stay here
The bad communication of the hotel with the service ...1 First on arrival forced to pay some tax ... although taxes are included in the price ... 2 Secondly stated that the number at all was not paid ... and had to find out with a trip com where the prepaid money was gone
Great
1 review
9.3/10
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9.1/10
Great
MMladenowskiWe were very satisfied with our stay at this hotel. Although it’s rated 4 stars, it offers amenities and service comparable to some 5-star hotels. Our room was spacious, featuring a balcony, a spotless bathroom, and four complimentary bottles of water although we are a couple. The reception staff were friendly and helpful, arranging our private visit to the SPA and swimming pool, which we thoroughly enjoyed. Breakfast was delicious, with a wider and better selection than some nearby 5-star hotels.
The only downsides were the location of the rooms, which are separate from the main building, the absence of an elevator, and open-air corridors connecting the rooms to the dining and SPA areas. This can be uncomfortable during colder months like February, so dressing warmly is advisable.
This hotel is definitely THE BEST DEAL you can find in the area and it's just 10 minutes walk from the main attraction in Samarkand.
CCharlotte Wing YuAfter a few rough nights at a Soviet hotel, words can’t describe how happy I was to see this hotel. The male receptionist was very welcoming when I arrived as he let me check in a bit earlier after a train ride. The breakfast fulfilled my needs as they have fresh fruits, vegetables, yoghurt, eggs, coffee… no complaint. The guy working at the breakfast area was also very helpful. After I finished gym, I went up there. He immediately asked me if I needed water. It shows that he’s attentive. I felt happy staying there. The reason I booked it was the gym. As an active person, I need to work out on my travels. The gym is not fully equipped but it provides with the basics such as a treadmill, a bike and weights. Location wise, it’s not in the center of the tourist spot but it’s walking distance. It took me 15 min to get to Registan. Don’t worry though as Samarkand is pedestrian friendly.
SShawnEverything was excellent until the black out happened twice in one morning on our last day at the hotel. ID of the toilets need improvement - need the racks to be spaced out for hanging clothes and towels. WiFi can be improved, randomly getting cut out, not so ideal for working. Heated water in the shower was a tad too hot and couldn't make it colder. Mr T. loves the bidets and the multi-functioned toilet bowls. Breakfast buffet was excellent with a wide range of selection.
AAlyoninA very unpleasant surprise from a 5-star chain hotel: I am attaching a photo of a dirty floor. It could have been attributed to human error, a sad isolated incident, but as soon as we saw it we asked to change the room, they changed it for us, and in the next one it was no better. And so 3 rooms 😂 in the end we waited for the floors to be washed, because it was important to me that at least there were no other people's hair lying around in clumps. It's a pity that I can't attach a video. I had to go with the maid and concierge to show the hair and dirt on the floor in 3 rooms, such a pleasure after 2 flights.
Pros: good choice at breakfast, cozy bar in the lobby, empty SPA area, although the sauna and hamam were barely warm, unfortunately.
ООлесяThe hotel is of a high level of comfort - the room, breakfast, everything is great, worth the money! There are some shortcomings that should be corrected - the waiters in the lobby do not know the menu, they mix up the dishes. There is a large area around, they could organize scooter and bicycle rental as an option for leisure for guests. There is not enough transfer at least to the eternal city, to the fountain - you have to call a taxi every time.
GGuest UserA very Central Asian hotel. I think their breakfast is the best I have ever had during my travels, and the staff is also very polite. The lady at the front desk is also very beautiful. The location is also very good. Whether it is walking to the local bazaar or attractions, it basically only takes about ten minutes. There are also Indian restaurants and other local restaurants nearby for dining. very convenient
MMuhammad Sabir JanThe hotel is awesome, room is so clean and everything you needed have inside. Breakfast is continental and very good. Hotel service is the best I really enjoy my stay there. One thing which little embarrassed it’s far from city center but Yandex is very convenient to go any where in city. Overall I like very much and will stay again next trip for sure.
GGuest UserNice hotel with good Ambiance and facilities. Special thanks to Sharofat at the reception who helped us booking a city tour and was very helpful even during her leave. It had 24x7 bar and restaurant with good food. Would strongly recommend this hotel to all kind of tourists.
GGee WooForgot to take a room picture
2min walk from Samarkand train station
Very good Eng. speaking staff
All staff were very friendly and informative
Room was absolutely gorgeous and clean
Shower facility was also great
I really really enjoyed to stay here
CChristianSkasThe location is in good surroundings, but somewhat beyond the tourist attractions. To register you run for a short 30 minutes. However, taxis in Samarkand are very cheap (approximately 1 dollar from hotel to register, 2 dollars to airport). The equipment of our room is new, modern and good. Confortable beds, large TV device, the bathroom small but with beautiful rain shower. Breakfast in the form of a buffet. Besides local specialities there were also fresh potatoes and melons. In total we can recommend the hotel.
Negative aspects: At the check-in, we were first intended to give us a standard room without windows instead of a room of the booked, higher category. In the room the sliding door of the shower was broken and replaced by a process. In addition, the hotel internet was not working on the complete second night.
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