Possibly one of my best stays in Andorra so far. The staff have been stars - reception, shuttle bus driver, bartender - and made you feel welcomed and tried their best to help you, sometimes even go the extra mile without you asking. But this is all very dependent on how to treat them though so always be courteous, greet them in the morning and thank them every time.
Loved the quite location, comfortable bedding, good breakfast buffet spread, friendly staffs. Free public parking is limited especially peak and holiday season so it’s advised to reserve the hotel parking for 15 a night. The hotel is up hill hence there’s isn’t any walkable parking options nearby. I do deduct some points because the WiFi in my room is not working (it works perfectly in other public areas of the hotel). The spa is also a little small and will be crowded during the peak season.
Impecable atención, súper cómoda la habitación y muy buena la ubicación para el centro de ski de Grandvalira. Por otro lado, muy bonito y tranquilo los alrededores.
Отель чистый, с новым ремонтом. Отличный завтрак.
Нам дали номер на первом этаже, мы попросили номер на этаже повыше, сотрудница ответила, что все номера занаяты. Это было не так, т.к. мы была не в сезон, в июне, в понедельник, и в отеле было очень мало гостей. Официально завтрак заканчивается в 10:30, но кофе унесли намного раньше и начали убирать еду, хотя гости приходили и в 10:20.
Ресторан должен был работать до 22:30, но его закрыли намного раньше.
We went to work in the area, and after the 28/04 shut down we couldn't get into the country. We couldn't call them but we entered one day later and they respected our reservation
Thank you!
The room was nice. The main problem was that there was no front desk. I arrived at the hotel at around 4pm and couldn't get in. I pressed the intercom and there was a recording at first, which I couldn't understand. Then someone answered the phone, but I still couldn't understand it. Since my mobile phone network signal was not good, and another China Mobile phone couldn't get through to Ctrip's overseas 95010 number, I had to leave the hotel and go to Andorra la Vella. I asked two handsome guys who knew English to help me in McDonald's, and contacted the hotel management. I learned that we could also check in not far from McDonald's in Andorra la Vella. So the handsome guy took us to check in, paid the tax and deposit, and got the code to enter the hotel and the room. This was the first time I encountered such a thing.
The view outside the window is great, the heating is working normally, the service staff is also very good, the SPA is open at 3:00 pm ~ 10:00 pm, and an additional 2€ tourist tax will be charged.
Very Good
16 reviews
8.9/10
Price from
MYR 277
per night
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8.9/10
Very Good
VVinci7788Loved the quite location, comfortable bedding, good breakfast buffet spread, friendly staffs. Free public parking is limited especially peak and holiday season so it’s advised to reserve the hotel parking for 15 a night. The hotel is up hill hence there’s isn’t any walkable parking options nearby. I do deduct some points because the WiFi in my room is not working (it works perfectly in other public areas of the hotel). The spa is also a little small and will be crowded during the peak season.
GGabrielPossibly one of my best stays in Andorra so far. The staff have been stars - reception, shuttle bus driver, bartender - and made you feel welcomed and tried their best to help you, sometimes even go the extra mile without you asking. But this is all very dependent on how to treat them though so always be courteous, greet them in the morning and thank them every time.
RReazerThe hotel is very beautiful, very beautiful, the decor is incredible. The hotel is very warm. The room and the bathroom were spacious and clean. Our room had views of the river and the ski trails. All staff were in small care for us.
The breakfast was delicious, with a very beautiful view, a cold sugar/salt buffet and hot dishes on the map.
The spa is located on 3 floors and even a small outdoor pool.
The price is fully justified for the purposes of the delivery.
GGuest UserОтель чистый, с новым ремонтом. Отличный завтрак.
Нам дали номер на первом этаже, мы попросили номер на этаже повыше, сотрудница ответила, что все номера занаяты. Это было не так, т.к. мы была не в сезон, в июне, в понедельник, и в отеле было очень мало гостей. Официально завтрак заканчивается в 10:30, но кофе унесли намного раньше и начали убирать еду, хотя гости приходили и в 10:20.
Ресторан должен был работать до 22:30, но его закрыли намного раньше.
YYurii GrygorievThe hotel is very comfortable and comfortable and is very comfortable. If you prefer walking - just next to Val d'Incles - you don't need a car - you can reach walking.
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