Posted on May 11, 2026
Anonymous User
The location is absolutely unbeatable, right in the heart of Melbourne's city center. Stepping out, you're immediately at St. Paul's Cathedral and Federation Square, with major shopping areas and attractions all within walking distance, making getting around and shopping incredibly convenient. The hotel itself boasts a style of understated luxury. The rooms are spacious, with a high-quality decor, and the bathroom amenities are top-notch, ensuring a very comfortable stay.
The service throughout was attentive and thoughtful, with professional and detailed concierge and turndown services that were promptly delivered. The breakfast spread was extensive, offering a full range of both Chinese and Western options with fresh ingredients. The only minor downsides were that the building has some age, with a few facilities showing their years, and during peak breakfast hours, it can get crowded with a slightly slower refill rate for dishes. Overall, it remains a prime choice among Melbourne's high-end hotels, perfect for both business trips and leisure stays.
Show more
Price per night from:JPY 42,194
Posted on Dec 12, 2025|Deluxe King Room
DDDoDDDThe bed size in the room didn't match what was advertised. The website stated a 'deluxe king-size bed,' which should typically be 1.8m. However, as shown in the picture, it was actually a queen-size bed, approximately 1.5m. My large suitcase is 80cm, and at 1.77m tall, I was significantly taller than the bed's width. A manager named Nicolas told me that this is considered an Australian standard king-size. However, I study in Sydney and have a king-size bed at home, and all king-size beds sold in Australian furniture stores are 1.8m. I'm not sure which 'Australia' he was referring to. As an airport hotel, the soundproofing of the windows wasn't particularly good; I could still hear cars from downstairs. Despite this being a hotel issue, Trip.com was very patient and responsible in their coordination and communication. The front desk staff, Tarek, had an excellent service attitude and paid great attention to detail.
Show more
Price per night from:JPY 22,088
Posted on Jul 6, 2026
Chan-Kuo
Equipped with kitchenware, which was convenient for cooking. The room was cleaned every two days. Tea bags were provided and were fine. I extended my stay for another seven nights this time. The location is convenient, very close to Chinatown, and within walking distance to many attractions like the Public Library (beautiful octagonal tables and skylight). Also walkable to the museum.
Show more
Price per night from:JPY 15,201
Posted on Jul 15, 2026|Studio Apartment
Guest User
Perfect location and an excellent place to stay. The hotel facilities are practically brand new, and both the reception staff and housekeeping team were friendly and professional throughout my stay. I stayed for more than a week and thoroughly enjoyed my time at this serviced apartment. The rooms were comfortable, well maintained, and had everything I needed. I would happily stay here again and would recommend it to anyone visiting the area.
Show more
Price per night from:JPY 18,076
Posted on Feb 18, 2026|King Room
Anonymous User
The hotel is a bit old, but its location is a big plus – super convenient for shopping! The bed was comfy and soft, and the in-room facilities were well-equipped. No one offered to help with luggage, and the hotel has two entrances, but the staff didn't tell me which one was easier for catching a ride. When I came back by taxi, they didn't open the door for me, but when my friends dropped me off, they were very enthusiastic, opened the car door, and greeted us!
Show more
Price per night from:JPY 34,509
Posted on May 9, 2026
Guest UserWe booked a King Standard hotel for this trip as we have the special rate from Trip.com. Before we arrived we received an email from Trip urging us to write an email to ask for early check in as we also booked an airline ticket thru Trip. When arrived in hotel ard 9.45 am we were offered a room ( with immediate availability ) but with a payment of AUD 50. When I asked for a twin bed room as usually King and Twin Bed will have same rate, but not this hotel. If we were to change the bed style we have to pay AUD 30/night for 5 nights 😅😅another AUD 150. Enough for all the morning communications so we just ignore the bed details and went straight to our room after the payment. On the day we checked out we came to know that the front officer recharged our hotel fee even when Trip.com confirmed that everything was fully paid.
What a money maker hotel!! Front officer told us they will refund us the amount though.
However the room is small and nice and everything was up to international 4 standard but Crown ****** Tower has a much more beautiful and bigger room. Though both have stunning nice view of the Yarra River as in attached.
Show more
Price per night from:JPY 21,967
Posted on May 28, 2026
Anonymous UserFacilities: Well-equipped with a wardrobe, desk, and toiletries.
Cleanliness: Spotless and tidied daily.
Environment: Pleasant, right by the road and not far from the subway, making transport convenient.
Service: Breakfast was abundant.
Front desk also offers free luggage storage.
Show more
Price per night from:JPY 8,652
Posted on Mar 17, 2026
Guest User
This is an older five-star hotel with decent service. Its location is similar to Tsim Sha Tsui East in Hong Kong – quiet, with many famous shops, bars, and Western restaurants nearby. However, you'll notice a lot of tourists around when you step outside.
The breakfast is pretty good and acceptable, offering standard fare like bread, eggs, coffee, cheese, ham, and fruit – all the daily essentials.
The main drawback is that the hotel is too close to the two adjacent buildings. There are very few rooms with a view; most rooms get little to no sunlight throughout the day and require the curtains to be drawn almost constantly.
The bathroom is particularly bad. The shower screen only covers half the area, so water inevitably splashes all over the floor, making it a mess. This means you often have to use bath towels to dry the floor, leading to constantly wet carpets and very dirty towels in the long run.
Show more
Price per night from:JPY 27,018
Posted on Dec 31, 2025
Guest User
It would have been good except for the large western facing windows left without blinds down and an electrical setup that turns the air conditioning off when no one is in the room. So we arrived to stifling heat, and an air conditioner that doesn't really cool the bedrooms, and no fans or windows in the main bedroom. Most other things were good, but having a comfortable room is fundamental and the apartment just isn't set up for that. We enjoyed the location and the pool. We can't really speak to service levels cos we didn't ask for, expect or get any. It was a bit frustrating that the hotel only had a booking for 4 adults when we made a booking for 2A+3C on trip.com but who knows who was responsible for that.
Show more
Price per night from:JPY 20,686
Posted on Feb 2, 2026
Guest UserThe hotel's location is excellent, right next to the town hall, making it easy to walk to anywhere in the city center. Although it's a 3-star hotel in an old building, the facilities are very new, the bed is soft, and there's a mini-fridge. The only downside is that the internet can be a bit slow when there are a lot of people, but that doesn't affect my overall rating!
Show more
Price per night from:JPY 11,914