It was my first time in this city. The hotel is new and the service is good. The location is excellent, within walking distance to the lake, with many restaurants nearby and convenient transportation. It was a great experience.
We enjoyed our stay up until the day of our checkout. We were running a bit late so I phoned reception to request a later checkout around 12. The receptionist informed me that they were not allowing any late checkouts. So we hurried around and managed to checkout on time. We then loaded our vehicle and sat down to have a coffee. While having a coffee we noticed many people checking out after 11am.
Also I have not received my receipt yet. Would you please check into this for me.
The picture is of sunset from our room.
Thank you
Jon Bradshaw
The hotel room itself was lovely – clean, spacious, and thoughtfully prepared. We felt warmly welcomed by the sweet touch of two towel swans arranged on the bed upon arrival.
However, the breakfast experience was disappointing. Despite offering only a very simple set menu, we waited nearly an hour to be served.
Additionally, when we politely asked the front desk for late checkout due to breakfast delay. We had to fight for a mere 30-min extension.
On the positive side, the hotel’s location is excellent for exploring the beautiful small town, which was truly charming.
I stayed at the hotel during a self-driving trip with my children. There is a free parking lot, the store environment is good, the room is large, and the supporting facilities are relatively complete. The family is very satisfied.
The room was spacious, amenities where good except for the coffee maker in the room that made horrible tasting coffee although the coffee machine in the dining room is available 24 hours and has terrific coffee, I just like having a cup as I wake up.
The hotel staff, grounds and cleanliness is above quality and the location is quiet, not a lot of traffic and close the restaurants and stores. I would definitely stay there again and recommend it to people.
Just a short walk from the waterfall and near the ******. The surrounding area has plenty of restaurants but few supermarkets. Overall, it’s worth the price — the breakfast is good, and the staff provided good service.
Super basic, wouldn’t go back to a Hilton. Room had depressing, cool-toned lighting, I was surprised that not even the front desk had makeup remover wipes. The snack selection near check in was limited and WAY overpriced. I just thought it would be a LITTLE better. Attention to detail here would go a really long way. Think of the things that people might need during unexpected travel delays - being a hotel beside the airport.
I have stayed here many times in the past and will continue to stay here. Best hotel in Peterborough. The best continental breakfast going, with a wide variety of foods. I do suggest anyone to stay here.
Fantastic location, right overlooking the falls. We booked the king bedroom with falls view and it certainly did not disappoint. We woke up to magnificent views of the fall each morning. Room was very spacious too, lots of space to walk around, lay out your luggage and even comes with a huge sofa area
The documents I booked for the hotel were even taxed, but when checking. in., the staff had to charge another 30 yuan. When I checked out the next day, I asked the staff again and she said that she didn't need to deduct 30 yuan, but my use was really deducted.
Very Good
105 reviews
8.3/10
Price from
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8.6/10
Very Good
XXiechengdashuThis is a great hotel, conveniently located right by Parliament Hill, which is the main attraction in Ottawa along with its surroundings. So, after checking in, you can easily explore the area on foot. Plus, it's very close to Chinatown, making dining options readily available. The hotel rooms are spacious and well-appointed with standard amenities. The only drawback is that parking comes with a fee.
Kkimi_cheThe Shanghai auntie at the front desk was so kind and let us check in early. The service was incredibly attentive, and the breakfast was absolutely delicious. The restaurant service was fantastic, especially the bacon and potato hash. The hotel is located right in the heart of Toronto, making it easy to walk to all the popular attractions. Plus, there's a big supermarket on either side of the hotel.
GGuest UserI decided to stay in a 4 room mixed hostel for 3 nights. Upon arrival I was greeted by staff. Check in was very easy. The staff were very helpful as this is my 2nd time staying in a hostel. They explained how the hostel works and what was expected and how to access the different parts of the rooms and were I would be staying. Staff were very friendly and helpful.
I was provided with a keycard which provided me access to the hostel. The hostel appears to be very secure due to the keycard system as you need to use it to access different sections of the hostel (main check in room, common room, hostel floor levels, hostel rooms, etc). I was very happy about this as it provides some level of safety for those staying there.
The room I stayed in was clean. Beds were nice and clean. Beds also had a night light to use for reading and multiple electrical outlets. Lockers were provided in the room and were nice and big to store your personal belongings such as clothes and backpacks, etc. Room was warm and easy to breathe in.
Free Wifi was good and signal strength worked through out the entire hostel so I could access simple internet and messages if needed.
Showers were clean as was the bathrooms on the floor I was provided. Free clean towels are available upon request. Shower room had shampoo and bodywash available which was nice to see.
2 Nice common rooms to sit down and watch tv or just sit and enjoy the atmosphere.
There is a nice big common kitchen room with 2 stoves, 2 big sinks and 2 huge refrigerators. The hostel has lots of plates, utensil, appliances and various household items you would find in your kitchen at home. The hostel kitchen was well stocked. Kitchen was clean and organized and could accommodate lots of people. Nice fridge to store your items that need refrigeration.
The area in which the hostel was located was very nice as everything was within walking distance of less then 5 minutes to 10 minutes. This includes many restaurants, convenience stores, coffee stores, grocery stores, banks and much more. The stores all seemed to operate late hours and some were 24 hours.
Free breakfast was provided which was nice. Simple but nothing extravagant. Various types of bagels, cream cheese, various cereals, fruits, fresh coffee, tea and other items you would expect.
The only downside was the furnace/heater mounted in the corner of the room was loud at night and seemed like it was on its last legs as it sounded like car engine. Staff were friendly and said they could provide me another room in the morning if it was a problem and said they would let management to look into heater for repair.
The only thing I could say I would recommend to the hostel is for any type of improvement to have some safety grab bars installed in the stand in shower room stall as the floor does become slippery.
Other then that the hostel was nice, safe and staff were friendly/helpful, clean and everyone staying there was friendly or quite as well.
The price was affordable and I would honestly recommend this place if you needed a place to stay without breaking the bank.
Would honestly give 4.5/5 for based on my stay.
MM220415****Facilities: The hotel is quite old. There are many restaurants around. The hotel is connected to the water park. It can be played with children. But it is similar to the water park in the big city in China.
Hygienic: The room is very clean, but the water in the water park is not very clean
Environment: The hotel is old. Parking is charged. There are many restaurants around but parking is more difficult. The hotel room is particularly poorly soundproofed. There is a stupid person in the middle of the night. It is very noisy to shovel snow outside, but what kind of bicycles do you need at this price?
Service: Basically no service, luggage can not be stored, but! For this price, don't ask for any bicycles.
AAda Ho 05So grateful I managed to book this hotel while my first flight was delayed near midnight and I couldn’t catch the next flight back home. Thanks to trip.com I managed to book instantly and just walked over to the hotel right across T3. Had a good night sleep before I catch the next flight home at noon. The reception staff was friendly and showed sympathy and gave me a good room on the quiet side of the hotel.
Kkyes123nice little place pool was warm wish the slide be open more days then fri n sat had a park side view not much there but atleast nice lil balcony
GGuest UserThe location was great — just a short walk to the falls and Clifton Hill, which was super convenient. The hotel does feel a bit dated and could use some maintenance; for example, the top of the closet was a bit dusty. The room was on the smaller side, but perfectly fine for a solo traveler — it might feel a little tight for two people. That said, it was overall clean, and the guest services team was very friendly and helpful
GGuest UserRequested the newly renovated room instead of non renovated. The hotel staff was very kind and friendly to let us check in at 1.30pm as our rooms was ready. Eventhough we didnt get the connecting room as we requested but we were happy enough to let us an early check in.
WWangconglongI chose this hotel for a layover and was quite satisfied!
Facilities: The facilities are well-equipped and clean. Drinking water is provided, and the bedroom and bathroom are spacious with a comfortable king-sized bed and a large TV. Some of the handles in the bathroom are a bit old, and you need to bring your own toiletries.
Cleanliness: Clean and tidy.
Environment: Quiet at night and close to the airport. There's a McDonald's nearby. However, it's quite far from the city center, making it suitable for transit but not for city sightseeing.
Service: The service is excellent, convenient, and efficient. The front desk staff handled check-in with fluent English, and you can check out as early as 5:30 AM. There's also a round-trip airport shuttle service.
GGuest UserWhen it's sounds like Radisson Blu, people may think of a 4-star hotel, but my experience with Radisson Blu was not so amused. The miscommunication started since we checked in. On Trip.com, it said we can have a buffet style breakfast with $25 per person, but upon asking them, they said it's a la carte and have to pay at the restaurant. There was no buffet available. They asked me to send an e-mail to confirm is the information about the breakfast is accurate as it mentioned in trip.com sadly no one responded to my e-mail until the hours of breakfast ( 8- 11 am ) and we had not breakfast in the morning.
The room is okay. It is not as exciting as it sounds like Radisson Blu. I had experience staying in Radisson blu in other countries, but the room quality they had there is not even as comparable with Radisson blu toronto downtown. The room in Radisson blu toronto downtown is like the same as some random hotel. The coffee machine was really dirty. When we complained at the front desk, they did not send any replacement. Another thing is that no dental kits were provided as it should provide in all 4 star hotels. Upon requesting at the front desk, they send us dental kits like an hour later.
While checking out the front desk lady, she was a trainee. I showed him the picture of the dirty coffee machine and explained our dissatisfaction. She said she couldn't do any compensation since the room was pre-paid. In return she offered me some bottle of water for our trip 😄. I mean, I don't need a water bottle as compensation. Then she offered me that the parking would be on the house. Now, I am waiting for the return of my $100 security deposit.
Apart from that the location of the hotel is very cool and convenient. Just in the herat of downtown. The CN tower was visible just from the window of our room.
Considering everything it does not meet the standard of a 4-star hotel.
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