I unfortunately booked an executive suite. Firstly, its location was inconveniently far from the elevator, and it seems all executive suites across all floors are situated in the same corner spot. The suite was definitely overpriced for its small size, and the layout was poorly designed. Furthermore, the amenities were neglected; the Jacuzzi was dirty, broken, emitted a foul odor when operated, and even expelled debris. I reported this to the front desk, and they moved me to another suite, but it had the exact same problems. I absolutely do not recommend anyone choose an executive suite; it's a complete waste of money.
My ratings:
Executive Suite Design & Location: 2/10
Overall Cleanliness: 8/10 (though they could improve by changing towels more frequently)
Breakfast: 1/10 (Too focused on Asian food, despite most guests being Arabs, especially Saudis)
Pricing (Value for Money): 5/10 (Overpriced)
View & Hotel Location: 5/10
I suggest they lower their prices and encourage guests to choose a standard room with a river view. They should also pay more attention to offering Eastern, Arabic, and Western food options. Finally, some staff members were notably unwelcoming towards Arab guests and made no effort to provide better service.
Service at Gaia hotel was top notch from the reception at Gaia lounge at whoosh station in Padalarang, transportation to hotel, and hotel stay. We enjoyed our 2 night stays at this hotel which has an expansive walking trails, beautiful koi ponds, and full gym including reformer pilates classes.
Areas for improvements: poor insulation for the family loft suite in Tower A and the quality of buffet breakfast at the Semeja restaurant.
Pros : The hotel is good, the room is good, the food was okay. The location is great, you can visit some tourist places that near from the hotel, its saving your time.
Cons : But there are points need to be improved/ noticed there are no hair dryer (executive double bed room) and the limited chanel tv and FYI for additional breakfast, for children, you need to pay 75k which is dissapointed because the menu are not that many đ
It's our one night staycation overall was okayđđ»
Bedroom was oke, i doubt if the twin bed is 120cm, i guess its just 100cm, not sure đ€ didnt bring any ruler.
Breakfast was good, i like their croissant.
Swimming pool : their small pool (the round one, prv was jacuzzi i think) has warm water.
Staff was friendly,
Surprisingly they have âmini market kejujuranâ (honesty mini market) the price was so cheap considering inside 4star hotel,
and they have UMKM CANTEEN which was cheap too i dont know about the taste as i didnt try.
Walking distance to braga street,
I had attend mass in the morning, next to this hotel is Cathedral, the mass on Sunday is at 6am, 11am & 5pm.
I walked to Bandung Indah Plaza it was still walking distance for me đ (1km) and i can borrowed their umbrella incase its rain, they write my room number & return the umbrella after im done.
Parking lot for cars is in the basement, staff was really helpful.
Overall was a good stay.
Breakfast is rather disappointing, brewed Coffee ( americano or long black-doesnt have one I guess) is watery,,No Coffee aroma bad taste.
Few variety of food ( no chinese, japanese, indian, sundanese corner?). Not worthed for the Price we paid 250k per pax.
Roof Top (only suitable for outdoor, when its raining Party is over. There should be ways to provide indoor part.. Rain was was just atopped When I was Having a glass of wine. Eveeythibg is wet. Ezeot high Chair in the Bar. And There is no music. Live music or DJ is only on saturday. The good thins of the Roof Top, is the 360 degree Mountain and City view
Huge, spacious, and modern minimalistic design lobby lounge. But, no Touch of parahyangan or Sundanese atmosphere. Exept angklung ornamen at M floor . This could be in jakrta or Any other metropolitan citie. No local culture and historical Touch. Exeot the long corridor at G floor connected to Pelataran Resto
Deluxe room with King size bed and Mountain view is great. Wifi and TV are also great. However the structure of bathroom (shower) with too many wooden seperation walls give rather Tiny space feeling.
The pool is too small for two adjacent hotel Tower (Pullman and Ibis Style) . Just good for Kids. Gym space is fine in termos of space. B
Comfortable Stay, but Lobby Needs Better Ventilation
I stayed at Savero Style Hotel Bogor and overall had a pleasant experience. The hotel is well-located in the city, right in front of the main roadâvery convenient for getting around Bogor.
The lobby area is spacious and nicely designed, but unfortunately, it felt quite stuffy. There was no air conditioning running during my visit, and the ventilation could really be improved. It made waiting in the lobby a bit uncomfortable, especially in the Bogor heat.
On a positive note, the room was excellentâclean, well-maintained, and very comfortable. The bed and pillows were just right, and everything felt fresh and tidy.
If the hotel could improve the air circulation or keep the air conditioning on in the lobby, it would really enhance the overall guest experience. Otherwise, itâs a great place to stay in Bogor for comfort and convenience.
One of the best hotels in Cirebon with excellent facilities. They have a swimming pool, kids playground area, and fitness area. They also have cafe and bar and lounge area with life music performance. The room is really spacy especially the king bed. Thank you for providing such a wonderful services making a good memory for my family.
If you need a place just to relax and do nothing, its the best place for you. Cozy Place, no need to use AC, silent and you can feel the natureâŠ. They provide water in a Galon, no need to bring your own.. you can watch Netlix, Youtube, WeTV.
The stafs is really nice and helpful.
This was my fourth visit to the hotel (twice for work events and twice with family), but this time I booked through an app, and unfortunately, we encountered several disappointing issues. Firstly, the app did not provide information that the swimming pool would be closed from 1 PM to 6 AM. Although we were allowed to use the children's pool, it would have been uncomfortable for the kids to swim among people decorating for a party, so we decided against it, much to their disappointment. Secondly, the room was advertised for four guests, but amenities were only provided for two; however, after we informed the staff, the missing items were promptly delivered to our room. Thirdly, the app stated breakfast for four guests, but only two were initially accommodated. Again, we had to complain, and this was quickly rectified. Lastly, the room description on the app mentioned a city view, which our assigned room lacked. Furthermore, we found dead cockroaches and other insects, which were immediately cleaned after we reported them. I usually book two connecting rooms, but this time I wanted to try a different room type, which turned out to be somewhat less satisfying.
Despite these issues, the hotel's facilities are truly outstanding â absolutely fantastic! The breakfast was delicious with a wide variety of choices. The views and photo opportunities are superb, and the staff were very friendly, even helping us take pictures at some of the best spots.
Thank you, GH Universal. I hope the points I've raised can be addressed for future improvements.
Great
122 reviews
9.2/10
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9.2/10
Great
RRiyumi minkyuThis isn't my first time staying here, and it's always comfortable. The Sundanese music played during breakfast is a wonderful touch; I sincerely hope it's maintained as it beautifully preserves tradition. In the late afternoon leading into the evening, there's also live piano music, which is absolutely lovely and perfectly complements the lobby's atmosphere â please keep this delightful feature! The breakfast itself is delicious. My only suggestion would be to add more meat dishes to the menu. One minor issue was finding a few small stones in the mung bean porridge; I kindly ask for more attention to detail regarding this. Thank you, and wishing you continued success! đ„°đđ»
Jjoanlee16Pros: The pool is heated. The restaurant has unbeatable views.
Cons: This is a major drawback. On weekdays, the kids' facilities like horseback riding and mini off-road vehicles are all unavailable! The Chinese restaurant is also closed. So, what's a family-friendly hotel on weekends becomes just a business hotel on weekdays.
Suggestion: These conditions should be clearly stated on the homepage!
JJieyicaoThis hotel offers great value for money! The service was excellent, from the front desk and doormen to the restaurant staff. The breakfast was plentiful and delicious. The hotel is located in the city center, so the immediate surroundings are a bit average. However, it's within walking distance to Braga Street. They also offer very reasonably priced dinner buffet and room service packages. Considering that outside restaurants might not be very hygienic, we chose to have all three meals at the hotel. It was a very pleasant stay!
SSeeMay LThe Cordella Hotel in Cirebon offers a luxurious retreat with impeccable service. From the moment you step in, you're greeted with elegance and warmth. The rooms are spacious, well-appointed, and designed for comfort. The hotel's facilities, including the pool and fitness center, provide ample opportunities for relaxation and rejuvenation. Dining options are diverse, catering to various tastes, and the culinary experience is exceptional. Additionally, the hotel's central location makes it convenient for exploring Cirebon's attractions. Overall, the Cordella Hotel exceeds expectations with its attention to detail, excellent amenities, and commitment to guest satisfaction, ensuring a memorable stay.
GGuest UserThe hotel provides excellent service in every aspect. All the staff are being very nice, friendly, and helpful from the very start we came until we left the hotel.
In addition, I took a note about the water when having a breakfast, the next day the representative approached me and showed some gratitude for filling the survey and gave me complimentary cake.
It was the cake I love that I mentioned before.
Thank you to Mr. Lucky & all the F&B staff for the nice gesture.
And for the hotel itself, the atmosphere, location, food - everything was great! Will definitely come back another day. Keep up the good work! đ
GGuest UserOur room was upgraded to grand deluxe and it was very spatious. The service was great, all the staffs are very friendly and polite. Aldiansyah was very attentive, so kudos to him. At first, there were some input error, so supposedly our cards to the room should work for 2 nights, but only registered as one, but staff worked very fast and delivered the new cards to our room immediately. Breakfast were great, especially the fritters and the tofu coated with some red sauce. Plenty of options also from indonesian and western food. No iron at room, but you can ask for it and they will deliver it to your room. No shaver, Some slight smell in the bathroom, but nevertheless it was a pleasant stay.
GGuest UserPros:
+ The place looks beautiful and has a beautiful view, but the trees in the hotel block most of the view.
+ The staff are very friendly and speak English.
+ Good value for the money.
Cons:
- The place is averagely clean, but not very clean. The corners of the room, as well as the wooden stairs in the bathroom, are unkempt. The toilet has yellow water stains.
- The bed sheets and covers are old and have many stains. The duvet cover is much larger than the duvet. It's shameful that a hotel of this stature can't provide decent duvet covers.
- The windows don't open, and the room feels stuffy.
- The breakfast, in my opinion, is poor because I smelled something bad. The noodles, cupcakes, and waffles, except for the fried rice and soup, made me unable to eat anything at breakfast.
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