Hotels With Pool in Faro District, Portugal

Experience started badly at check-in when they refused to add my wife to the booking as Trip.com’s mobile  “deal” was for one guest in room.  Snarky reception person rude and borderline hostile - this was our third stay at this property and as in the past, we felt a subtle bias against us as non-Portuguese.  The Front Desk Manager got involved and he refused to comp. me my wife’s addition to our room and said we had to pay euros 40 for her two day’s breakfasts.  He appeared unkempt with s dirty shirt and was unshaven .  His attitude was aggressive and disrespectful in the extreme.  We asked to be relocated to a higher floor from the 2nd floor and he informed me that there were no sea view rooms on upper floors.  This was patently a lie as the initial receptionist told me that the hotel was not fully booked. While I was in discussions with the front desk receptionist, a hotel guest came up and complained that her room was bery hot.  She was told by the same snarky receptionist that the aircon was off due to a system changeover and she should open her balcony door! When I asked the same question later on to another receptionist, he said that they could give me a fan.  She was and English lady and when a Portuguese guest arrived to check/in, that dame clerk was all over him with handshakes all around.  Other staff around the property didn’t seem overly friendly to guests as well. It is unforgivable for any hotel, let alone a supposed 5 star property, not to have its HVAC system operable and even worse, not to advise guests of the issue. Our room was spacious, if a little warm, but showed the ravages of time with chipped furniture and surfaces.  Also, not too impressed by the powdered coffee presented in the room, or a euros 3 charged for a bucket of ice. I cannot recommend this property for a stay in Portimao and there are a few other more undated hotels nearby.

Very close to the beach, about 5 minutes drive to the seaside and the central area, there is a supermarket nearby, the location is very convenient and quiet, the hotel facilities and services are very complete, recommend this place.

Great location with a very nice hotel. The staff were very friendly and helpful. The only downside is the fire door at the downstairs corridor entry which bang during the night. Otherwise this hotel is perfect. Breakfast was also great with a fine choice.

Once called the Alvor Luna Bay when bedrooms seemed larger!!! Renamed and reshaped. Swishly refurbed as new. Now the main problem is the lack of storage in what seem smaller bedrooms despite voluminous balconies. Simply, storage is inadequate for two guests for longer than a week, maximum. Let me describe............ a small [4feet tall?] open metal wardrobe rail with five fixed point clothes hangers. Four or five open shelves beside this rail., one occupied by the rooms safe. In all other respects its fine. The staff good and plentiful and helpful. The location the best in town!

The room is in a good location, right by the beach. There is breakfast and hot food, which is quite satisfying. However, the hygiene is not good, there is a lot of dust on the floor, and the bathroom and quilt have a peculiar smell.

Check was fast, friendly and efficient. Room was very good. Large bed, safe balcony, very clean, tea and coffee making facilities in the room.Rituals toiletries in the bathroom. Breakfast was a hot and cold buffet with good choices in all areas. Pool looked clean but didn't use it. Dinner menu had a good selection of dishes but again did not use.

O espaço exterior era agradável, a zona da piscina era bonita e a agua da piscina era quente. Em relacao ao quarto, tinha sido limpo antes de chegarmos, no entanto tinha bastante pó ao ponto de fazer alergia. Haviam tabuas de madeira levantadas no chao (estragadas) e o ar condicionado era bastante antigo (todo o quarto era antigo). Sempre que entrávamos no quarto, cheirava a esgoto e a casa de banho tinha humidade (preto) no poliban. o restaurante era agradável mas as refeições pouco variadas. Nao davam opçao de trocar acompanhamentos caso nao gostássemos de algo. O pequeno almoço, pelo contrario, era bastante variado!

This hotel is a real find. I've enjoyed spending a few weeks in Olhos de Agua and the surrounding area for years. This hotel impressed me. The fitness rooms are really good, the spa area is fantastic, the heated pool in the adults-only section is a real treat...and then there's the food, mmmh.

Another great stay in Sagres. We love this hotel. It is our second stay here and will return. We had an apartment overlooking the pool and ocean. Great for watching the sunset. There was a kitchenette, a living room, balcony, bedroom with 2 twin beds and bathroom. It was perfect for us. Great value for the money.

Very Clean, spacious in a great location, breakfast was good, would be nice if there were a few more options.