Hotels With Gym in Canton of Luxembourg, Luxembourg

The check-in process was a bit bumpy, but both Trip.com and the hotel were proactive in resolving it. They even offered complimentary drinks and snacks twice. The room was spacious and well-equipped, and the breakfast was varied and delicious.

The location is very good. I went out to play when I arrived at the hotel. I took a shower late at night and found hair in my bathrobe. It was too late and I was too tired to bother. I told the hotel front desk about this the next day. They were very nice and kept apologizing. I asked them to replace it with a new one because I had doubts about the hygiene of the entire hotel because of this hair. The front desk manager and others said they would compensate me for something. I said forget it and went out to play again. When I returned to the hotel after playing for 5 hours, the room card was invalid! The front desk swiped the card again and went up to the room. I found that it was being cleaned. They were very nice and hoped that we could wait for 20 minutes. We went down to the lobby and waited for 20 minutes before going to the room. I found that the bathrobe with other people's hair was still there. They didn't replace it for me! ! ! I was speechless. I complained to Ctrip, and the result was that everyone from the cleaning staff to the manager came to my house. I kept insisting that it was a bathrobe, but everyone who handled it asked me if it was a towel. I was even more tired to deal with it. They directly told me not to come again and apologized. In addition to being very nice and saying sorry, from the front desk to the back-end, even the bathrobe and towel were not clearly communicated. This hotel should have been my good memories, it was so disappointing!

The room was really spacious, with a lovely small lawn outside the window that looked like a prairie. It was super convenient to take the free shuttle into town to explore. We stayed out until past 10 PM, then took three different buses back. Even though it was summer, I was practically freezing by the time we got back in the middle of the night. One thing I definitely have to commend the hotel for: I accidentally left my car keys on the sofa by the entrance and only realized they were missing when I got back late. I rushed to the front desk, and even though the shift had changed, they thankfully found them in a drawer. Even more coincidentally, I met the family who found the keys right there at the front desk. Everyone was so kind, and I'm incredibly grateful. Losing them would have absolutely ruined our entire trip!

The hotel entrance has bus route 29 directly to the airport, train station, and city center. The room window can be opened and closed manually, and occasionally you can see planes taking off and landing, but I didn't hear any aircraft or car noise. However, the sound insulation between rooms was relatively poor. The bed was six feet wide and very comfortable. The downsides are that the room size is a bit small and there's no electric kettle provided in the room.

Stayed one night after landing. The hotel was clean and tidy, and the size was suitable. When I landed in Luxembourg by plane, I could see the building of Hotel NH after leaving the airport. It was very close to the hotel, and I didn't hear the sound of planes taking off and landing. There is no sidewalk near the airport, so I have to go through the motorway.

The hotel, which opened 25 years ago, is very new. Its location right opposite the train station is incredibly convenient. The room design is a cool blend of modern and vintage. However, the front desk service wasn't very friendly, especially Diego, who seemed prejudiced against Asians. He initially assigned us a terrible room with high windows that felt like a prison cell. It was only after we found flies in the room that he moved us to a larger one overlooking the train station. This shows the hotel clearly had better rooms available, and as a Marriott member staying for three nights, I should have been given a decent room from the start. We accidentally left two hats in the closet of the first room, and it took two days and many conversations to get them back; they seemed completely unconcerned. On the other hand, another front desk staff member, Augustine, was fantastic. He had a sweet smile throughout and genuinely provided excellent service. He truly deserves a promotion!

The location is very good! I like. You can visit all the attractions on foot. Highly recommended! The restaurant cafe de paris downstairs is delicious and there are people performing in the square which is very lively. The famous shopping street downstairs is super convenient. Next door is pp LV Hermes and the like~ All in all, it's very convenient, otherwise I wouldn't know where to stay and wouldn't have much choice.

The location is great! But the facilities are outdated! The so-called twin room is actually just one bed with something separating the two beds in the middle.

The location is a little away, the next bus is about 150 m from the hotel. The rooms are a little obsolete and despite the ”Please don't disturb” sign at the door the cleaning forces are hitting. The smell of chemical cleaners is very present, and the beds are extremely soft, which is taste. The rooms were clean and were cleaned daily. The wellness facilities such as sauna, swimming pool and fitness room are relatively small compared to the number of guests. I think the food was not the level of a four-star hotel, I have already made better experiences. However, almost all of the staff were very friendly. In total, I would not book this hotel again because I had a soft bed and the hotel has come somewhat in the years

Very nice hotel, they stole my daughter’s heart by gifting her a small teddy bear and some things to colour. They stole my heart by installing water taps in the hallway that has sparkling water, ice cold water or just still water. However, since breakfast is overpriced, we went to a bakery 150m from the hotel. And that’s how my husband’s heart got stolen. So yeah, we lived happily ever after.