Great Service and Comfortable Stay
I had a wonderful stay, The receptionists were incredibly friendly and accommodating, making me feel welcome from the moment I arrived. I really appreciated being able to check in early, which made my trip much more convenient.
The room was comfortable and well-maintained, though the view from my window wasn’t the best. Additionally, the location was a bit farther from the city than I had anticipated, but it was still manageable.
Overall, I was very happy with my stay and would definitely recommend this hotel, especially for its excellent customer service!
The room has a beautiful view and a balcony. The facilities are complete and the transportation is convenient. It is only a 15-minute walk from the center of Zakopane. It is worth recommending! The Ocean Eye is worth a visit!
The hotel is in a great location between Auschwitz and Energylandia. It is a really nice hotel. Unfortunately, they are not so good at keeping it clean. In the 5 days we were there, they didn't even manage to refill the toilet paper in the room. We had to do it ourselves.
There is a restaurant below the hotel and our room was right above it. Loud music played in the garden until 11 p.m. You would have thought the music was in our room, it was so loud. Otherwise, the room was really big. The fridge in the room was also very loud, so you couldn't sleep. We turned it off.
The breakfast buffet was OK. I've seen better ones, but also much worse ones.
You can see that the hotel is a bit old. But overall, it was good for the price.
One of the best value for money hostels in the area. I stayed in a private room that was very spacious. It also included small but pretty balcony which was as nice surprise. The bed was very comfortable and the bathroom also was clean. The only two slight negatives being that it’s around a 25 minute walk to the centre , so you kind of have to commit if your going to pop their for the day but large issue if you enjoy a walk.
Secondly the walls were a little thin and my bedroom was located next to the shared bathroom so I’d sometimes wake up in the morning to the sound of people on the toilet. Besides that on the whole was a good hostel.
The hotel is in a very good location, close to the old town. Breakfast is very good and many food options available. Service is good too, not the best as you need to ask if you want the room cleaned or towels changed but as you ask, they do it right away
This is my second time here. The first time was amazing. I didn't expect there would be new surprises the second time. I love it❤️. There are many restaurants nearby and the food is great. I like it very much!
It was a perfect hotel to relax after our trip to Paris. We enjoyed comfortable bed and swimming pool with jacuzzi in it. Breakfast was also high quality. I can recommend this place
Very nice and clean hotel. Excellent location at Tauron Arena. Very helpful staff. In the room iron, board, hair dryer and coffee, tea, water. Comfortable bed. Breakfast varied, definitely a large selection, I recommend. The youngest can count on delicious waffles.
The positives. The hotel was modern, well positioned from the central square, and the rooms were spotless. The breakfast was good quality with a diverse choice.
The negatives. A member of the cleaning staff walked into my room early morning without knocking. I believe she didn't realise the room was occupied. I was in my underwear in my bed exposed. It caused much embarrassment to me and her. I made a complaint. However, it was brushed aside, and there was no apology. From the staff member at reception. I ordered in food, and when it was delivered by the outside restaurant, it was left to sit at the hotel reception. When I eventually received a call from the desk via my moibile, the meal was cold and ruined. The receptionist claimed she had called my room telephone - she hadn't. Another incident with the cleaning staff, they threw my water bottle away when they cleaned the room. I asked where it was, and they went rifling through the black bags. I was totally shocked that they thought they could put my possession in the garbage.
The staff can be abrupt, Each job sector is very dislocated from the other, so it feels quite cold in the atmosphere of the hotel. If they could address the harmony of the staff, then the place would feel more welcoming.
It's about 10 minutes from Krakow Station, so it's easy to get there. Overall, it was worth the price. I guess it's understandable considering it's cheap. The shower room didn't have a metal bracket to attach the shower head to the wall, so it was inconvenient when washing my head. Also, the door between the dressing room and the shower space wasn't very good, so the shower water leaked out. It's basically an unmanned hostel, so some people may be concerned about security. I thought there would be curtains on the beds, but only the top bunk had them. Also, you have to attach the sheets yourself and remove them in the morning.
56 reviews
7.0/10
Price from
£11
per night
Check Availability
See All Hotels With Breakfast in Lesser Poland
Travelers Reviews of Lesser Poland Hotels
See all
9.2/10
Great
GGuest UserThe hotel was beyond expectations
5 star+ level
Right in the center of the square
The view is amazing
The attitude is like that of kings
The breakfast is wonderful
We were honored at the reception
with a first drink
They upgraded our room
to room 402
A bottle of champagne in the room
2 completely free minibars
Jacuzzi in the shower-room of the year 2025
2 bathrooms
For two days we felt like sons of kings
And the price is really, really cheap
And the payoff is above and beyond
Thanks to the wonderful hotel staff
The hotel was beyond expectations
5 star+ level
Right in the center of the square
The view is amazing
The attitude is like that of kings
The breakfast is wonderful
We were honored at the reception
with a first drink
They upgraded our room
to room 402
A bottle of champagne in the room
2 completely free minibars
Jacuzzi in the shower-room of the year 2025
2 bathrooms
For two days we felt like sons of kings
And the price is really, really cheap
And the payoff is above and beyond
Thanks to the wonderful hotel staff
The hotel was beyond expectations
5 star+ level
Right in the center of the square
The view is amazing
The attitude is like that of kings
The breakfast is wonderful
We were honored at the reception
with a first drink
They upgraded our room
to room 402
A bottle of champagne in the room
2 completely free minibars
Jacuzzi in the shower-room of the year 2025
2 bathrooms
For two days we felt like sons of kings
And the price is really, really cheap
And the payoff is above and beyond
Thanks to the wonderful hotel staff
המלון היה מעבר לציפיות
רמת 5 כוכבים+
ממש במרכז הכיכר
הנוף מדהים
הגישה היא כמו של מלכים
ארוחת הבוקר נפלאה
קיבלנו כבוד בקבלת הפנים
עם משקה ראשון
הם שדרגו את החדר שלנו
לחדר 402
בקבוק שמפניה בחדר
2 מיני בר בחינם לחלוטין
ג'קוזי בחדר המקלחת של שנת 2025
2 חדרי רחצה
במשך יומיים הרגשנו כמו בני מלכים
והמחיר ממש ממש זול
והתמורה היא מעל ומעבר
תודה לצוות המלון הנפלא
AAnonymous UserI had the pleasure of staying at the Hampton Hotel Airport by Hilton from 30th December 2024 to 3rd January 2025, and it was a generally pleasant experience. Booking it through Trip.com was just the best decision—it was seamless, and I got great value for my stay.
The location is incredibly convenient, especially for travelers, with easy access to the airport. Despite being so close, the soundproofing in the rooms was excellent, ensuring a peaceful and restful stay.
The room was spacious, modern, and impeccably clean, with all the amenities I needed to feel comfortable. The bed was especially cozy, perfect for unwinding after long days. The housekeeping staff did a fantastic job of maintaining the room to the highest standard.
Breakfast, while offering decent quality, could use more variety. The menu was almost the same every day, which became repetitive after a few days. Adding more options or rotating dishes would greatly enhance the dining experience.
The hotel's overall atmosphere was warm and welcoming, thanks to the courteous and professional staff. They went above and beyond to ensure my stay was enjoyable, offering assistance with a smile whenever needed.
The facilities, including the fitness center, were top-notch, and I appreciated the complimentary Wi-Fi, which was fast and reliable throughout my stay.
As I was there during the New Year holiday, I was also impressed by how smoothly the hotel managed the increased number of guests without compromising on service quality.
I recommend Hampton Hotel Airport by Hilton for its comfort, convenience, and excellent service, and I’m glad I booked through Trip.com for an effortless experience. I would gladly stay here again in the future.
BBrianDoubletree, Krakow is excellent. The Polish staff are professional and efficient. It's a tram away from the Old Town (reviewers complaining of the distance are either ignorant, lazy, or entitled). You can actually take a tram from two stops, which can get you pretty much to the major tourist areas such as Wawel Castle or even Podgorze where the Krakus Mound is located. Hilton includes a sauna, a 24-hour gym, and a really good breakfast with smoothies, desserts, and local Polish bread and honey. They surprisingly even served champagne one morning. Rooms are above standard and the hotel feels very new. During lean months (up to March), rooms are affordable but during conference months and high tourist season, Doubletree can get packed - with good reason. As expected, you get the Hilton chocolate chip cookie at check-in.
SsallyThe positives. The hotel was modern, well positioned from the central square, and the rooms were spotless. The breakfast was good quality with a diverse choice.
The negatives. A member of the cleaning staff walked into my room early morning without knocking. I believe she didn't realise the room was occupied. I was in my underwear in my bed exposed. It caused much embarrassment to me and her. I made a complaint. However, it was brushed aside, and there was no apology. From the staff member at reception. I ordered in food, and when it was delivered by the outside restaurant, it was left to sit at the hotel reception. When I eventually received a call from the desk via my moibile, the meal was cold and ruined. The receptionist claimed she had called my room telephone - she hadn't. Another incident with the cleaning staff, they threw my water bottle away when they cleaned the room. I asked where it was, and they went rifling through the black bags. I was totally shocked that they thought they could put my possession in the garbage.
The staff can be abrupt, Each job sector is very dislocated from the other, so it feels quite cold in the atmosphere of the hotel. If they could address the harmony of the staff, then the place would feel more welcoming.
DdelThe location was Amazing , I can see the central square from my room . Really few steps no from everything. Well equipped room , with kettle , mug , soluble coffe and tea . I love this kind of stuff in the room . The bathroom, the shower was clean and new . The receptionist nice . The breakfast is weel filled ..you can chose between salty and sweet stuff .
You can find everything you need there . ☺️ Widly suggested
AAnonymous UserIt was a wonderful hotel. Cleanliness is very good.
Also furniture is so beautiful and European.
I wanna recommend this hotel to friends and wanna stay again.
EEdgar Aguilar DiazFive star rating 😊
The room was cleaned and tidy, and had a modern decoration. The staff are all accommodating and very helpful in providing you information about the City (krakow). Most of the stuff are very friendly and I almost felt I was home the way I was accommodated and treated.
Overall, I highly recommend the place. Superb experience😊👍🏻🫶🏻
AAnonymous Userit was a nice hotel to stay overall.
the only thing i did not like was cleaness because i found some dusts on the desk and the sink.
as per the staff, everyone was helpful and warm-welcoming.
and the breakfast is a bit expensive but worthwhile to pay for 49 zloty because all the food were fresh and delicious. it is good to have breakfast early in the morning if you have to be in a hurry such as catching a plane or train.
besides, the location is very convenient. there is a direct bus to wieliszka salt mine, which is quite far from the city center and stare miasto (the downtown's name in polish) is also close to go due to lots of trams connecting from the hotel. 😆😆
and i personally take into consideration about whether there are stairs even at the entrance due to a heavy suitcase. there are no stairs at the main entrance and 2 lifts are working very well, and no need to worry about bringing the room card key. 😁
and the given password is easy to remember and convenient to get in the room, which can help you travel light.
thus, i would like to strongly recommend staying here due to lots of benefits to travel in krakow.
GGuest UserLovely spotless hotel in fab location. 5 minute walk to the train station and to the main square. Bathroom and shower very small but we got by..Friendly staff. Would recommend.
GGuest UserCheck in was easy and quick with a friendly receptionist. They let us check in slightly earlier which was great. The room is basic, but is pretty much what I expected. One of the sheets had a large brown stain on, the cleaner was in the hallway so we asked her to change it and she did straight away which was good. We asked at reception later on that day (different receptionist) for another pillow as the one they supplied was super thin and was just told NO! Super rude! Was a 'little bit' far from the main square, however with Bolt being Really really cheap, just £2.50 to get into the main square we didnt mind at all. We were there 3 nights and the room wasn't cleaned or towels changed within that time. Breakfast was a sandwich from a local Deli, a biscuit, a yoghurt pot and an apple with a bottle of water, which you collected from reception. There was a kitchen at the end of the corridor where you could make tea and coffee, which they supplied free of charge. Over all definitely worth the money, would have liked an extra pillow, and perhaps one change of towel would have been nice.
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.