Posted on Jun 6, 2026
Isem
Good, but not without issues.
The hotel is perfectly located - just a 10-minute walk from the airport. That's the main advantage. Ideal for early flights. There's also a shuttle from the hotel (for those with luggage), which is another plus.
But the service was disappointing. Upon check-in, we had two connecting rooms (with 2 people in each), but only one set of towels was provided. We had to ask for extra ones.
About breakfasts: In other Hampton hotels in Krakow, even with more guests, everything was always replenished on time and the buffet was fully stocked. But here, the staff couldn't keep up. People were queuing, waiting for omelets and other hot dishes. The selection is already smaller than in the other Hampton in Krakow - and when it runs out, it's quite frustrating.
In the evening, there was a small incident at the restaurant, but the staff member apologized and gave us a discount - thank you to her for that.
Otherwise, everything was fine: clean, comfortable beds, friendly reception staff.
Conclusion: For an overnight stay before a flight, it's a good option thanks to its location. But the service and breakfast organization need to be improved to match the standards of other Hampton hotels in the chain.
:::
Хорошо, но не без нюансов.
Отель расположен отлично — 10 минут пешком до аэропорта, это главный плюс. Для ранних вылетов идеально. Также есть шатл от отеля (для тех, кто с чемоданом), это тоже плюс.
Но обслуживание разочаровало. При заезде в двух смежных номерах (по 2 человека в каждом) положили всего один комплект полотенец. Пришлось просить дополнительно.
Завтраки — отдельная история. В том же Кракове в других отелях Hampton при большем количестве гостей всё всегда было вовремя и столы полные. А здесь сотрудники не успевали пополнять блюда. Люди стояли в очереди и ждали омлет и другие горячие блюда. Ассортимент итак небольшой, меньше, чем в том же отеле в Кракове и когда пустует — это неприятно.
Вечером в ресторане случилась неприятная история с нашим заказом, но сотрудница извинилась и сделала скидку — за это ей отдельное спасибо.
В остальном всё хорошо: чисто, кровати удобные, персонал на ресепшене приветливый.
Вывод: для ночёвки перед вылетом — вариант хороший благодаря локации. Но сервис и организацию завтраков стоит подтянуть до уровня других отелей сети Hampton.
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Price per night from:€103
Posted on Feb 14, 2025
Urszula Ziółkowska
A wonderful, cozy apartment in the very heart of Zakopane, a few steps from Krupówki and other attractions. It's very convenient both for hiking and skiing, as it is very easy to get from there to Tatra Mountains trails and ski lifts. Also, a very helpful lady at the main reception desk. I would gladly return to this place.
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Price per night from:€103
Posted on Sep 27, 2025
Sira
I absolutely loved my stay at Stradom House, Autograph Collection. From the moment you enter the lobby and bar, the stunning interior decor sets the tone, and the room itself was spacious, artfully designed, and luxurious yet comfortable, with elegant furniture and a beautiful bathroom—easily a 10/10. My room was located in a separate building accessed through an underground tunnel, which at first seemed quirky but turned out to be utterly charming, as the tunnel itself is beautifully decorated and enchanting to walk through. Breakfast was a highlight, with delicious hot dishes made to order from the à la carte menu complemented by an abundant buffet, all enjoyed in a gorgeous breakfast room overlooking a peaceful garden—a truly fantastic way to start the day. The location is another strong advantage, within an easy walk of the Market Square, Wawel Castle, and the lively Kazimierz district. Overall, this hotel delivers comfort, style, and unforgettable experiences—I highly recommend it.
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Price per night from:€199
Posted on Jan 1, 2025
Pierre-Henri
Very nice hotel with good value for money.
The meals are very good. The indoor playground and the swimming pool are a plus.
I recommend this hotel for a short stay.
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Price per night from:€45
Posted on Sep 27, 2025
Sira
I stayed one night at the DoubleTree by Hilton Krakow for a two-day conference and was very impressed. The room was outstanding — spacious, spotless, with a roomy bathroom and a wonderfully comfortable bed. Service was excellent as well; staff kindly let me check in at 9am, which was a huge help. The only drawbacks were the location, which is a bit far from Krakow’s main attractions (though there are some good local restaurants nearby), and the conference space being in the underground level, which felt a little enclosed despite being perfectly functional. Overall, for comfort and service this hotel is hard to beat, and I would highly recommend it for anyone visiting Krakow. Btw, room service in the morning was absolutely delicious.
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Price per night from:€70
Posted on Mar 26, 2025
Guest UserAbsolutely amazing stay.Perfect location and lovely helpful staff.Would definitely recommend.
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Price per night from:€54
Posted on Apr 7, 2026|Standard Double Room
Anton_Sh
The hotel is generally quite good and offers a decent overall experience. The room was comfortable, and everything met basic expectations.
However, there was a very serious issue during my stay. At around 1 a.m., while I was asleep, a stranger entered my room using a key. It appears that the front desk mistakenly gave another guest access to my room. This is completely unacceptable and raises serious concerns about guest safety and security.
I strongly urge the hotel to review its procedures and ensure that such incidents do not happen again.
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Price per night from:€40
Posted on Jun 6, 2026
Isem
Excellent, modern hotel.
Very clean, friendly staff. Breakfasts were very tasty and varied, with items always replenished promptly when they ran out!
There's a snack bar downstairs that was open even late at night. Another plus is that for a small extra fee (50 PLN) you can access the spa center with pools and saunas, shared with Doubletree by Hilton hotel.
On the downside, the price is expensive, and the hotel is somewhat far from the city center. Sometimes we had to wait longer than usual for a taxi. However, if you prefer public transport, there's a tram nearby - 15 minutes and you're in the Old Town.
Overall, an excellent choice for Krakow.
I think we'll come back here again.
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Отличный современный отель. Очень чисто, персонал приветливый. Завтраки были очень вкусными и разнообразными, всегда вовремя пополняли заканчивающиеся продукты! Внизу есть снек-бар, раюотал даже поздно вечером. Еще из плюсов, что за небольшую доп.плату (50 злотых) можно посетить СПА-центр, с бассейнами и саунами, совместно с отелем Doubletree by Hilton.
Из минусов, цена дороговата и то, что отель немного далековат от центра и бывало что приходилось подождать такси дольше обычного, но если вы предпочитаете передвигаться на общественном транспорте, то недалеко ходит трамвай — 15 минут, и вы в старом городе. В целом отличный вариант для Кракова.
Думаю, что приедем сюда еще.
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Price per night from:€48
Posted on Apr 27, 2026
Guest User
Excellent hotel. Everything is spotless and new. Room comfortable and quiet. Very smart sauna, salt room, lounge and gym in basement (note you must request the sauna to be turned on 40 mins in advance of going). Anyway, thoroughly recommend.
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Price per night from:€102
Posted on Jan 26, 2026|Classic Double Room
Anonymous UserThe hotel is clean and comfy, perfectly warm for the freezing temperatures outside. Situated right next to Kraków Grzegórzki train station, it was easy to get to/from the airport and to other places via the train as it connects to the Kraków Główny main station.
Staff were helpful, explained where we can go around Kraków. We were given plenty of clean towels, room cleaning service daily. Hair dryer was also provided, with a drinking water dispenser right outside the lift.
Only thing would be the shower as it sometimes pulses between slightly hotter and colder water. Was pleasantly surprised when it’s got heated flooring in the shower though!
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Price per night from:€75