We stayed for 6 consecutive days. When we checked out, they said that they didn't receive the check-in information for 2 days of my friend's reservation, and they wouldn't let me check out and asked me to pay the room fee. I showed the booking number and payment record to the front desk, but it didn't work. I left my local phone number as I was in a hurry to leave, but it didn't work. We argued for half an hour, including 20 minutes waiting for their manager. I was going to give a five-star bad review, but the manager's attitude was good. After understanding the situation, he asked me to email the booking information to them, and they would argue with booking, so I'm giving a four-star bad review.
The hotel is by the sea and has a restaurant by the sea, which is suitable for a relaxing vacation and the price is very suitable. The front desk staff is warm and thoughtful, and also helped me call a taxi using the local software and patiently answered all my questions.
The location of the hotel is great, there is a private beach, but I thought about the air conditioning in the room all night, the sheets were not clean enough, there were other people’s hair, the breakfast was average
Honestly I have received the best service in RAMADA RESORT..! I would highly suggest anyone to go since it’s facilities are super great and highly cleaning😍😍..it’s location is dope with the besst ocean view🌊 …the beeeesstt in DARESALAAM🥰🥰🥰🥰
The private beach 🏖 is very beautiful and cleaned up. Hotel facilities are relatively complete, refrigerator slippers safe drying racks, etc. The scenery outside the window is very good, and there is a place to hold a party.
I was disappointed that the hotel wouldn’t let us get a partial refund for a 2 week stay the breakfast was very average and in general the hotel was not inspiring it’s more fitting for a business stay than a holiday stay. Nevertheless it was clean which is important for me.
The staff are friendly and there are many restaurants and shops, so it is suitable for both family and business trips. The facility is a bit old, but it is well maintained.
I recently visited this hotel and the hotel restaurant and had an excellent experience as they offered me an early check-in. The service was good and the waiter, Seif, was very attentive and friendly.
FFatma Khalfan SuleimanHonestly I have received the best service in RAMADA RESORT..! I would highly suggest anyone to go since it’s facilities are super great and highly cleaning😍😍..it’s location is dope with the besst ocean view🌊 …the beeeesstt in DARESALAAM🥰🥰🥰🥰
GGeorge_WONGI recently visited this hotel and the hotel restaurant and had an excellent experience as they offered me an early check-in. The service was good and the waiter, Seif, was very attentive and friendly.
GGuest UserThe receptionists are very responsive as are the rest of the staff.
The room was excellent and the cleanliness was great.
From now on this will be my hotel whenever I am in Daressalam.
TTraveler2Two weeks ago, I began my trip with a few days at the Holiday Inn, and I am now concluding it here. The staff remembered me, and just like before, I was greeted with warm, smiling faces from the moment I arrived until the moment I left. The service is consistently excellent, making every stay a pleasant experience. I highly recommend staying here for anyone looking for great hospitality and service.
RRoger HeegaardI had to stay at this hotel due to a flight complication.
It was late at night and the reception was friendly. It is a very modest hotel but for the price it seemed fair.
The air conditioning was struggling to keep the room cool but I did get a solid nights rest. It is a convenient hotel to the airport only about 10 minutes away.
AAixiaodexiaobaituHotel location is very good, fully equipped, clean and tidy, belonging to a hotel with an office building. Very close to the pier, about 2 kilometers. Hotel service staff is warm and thoughtful. Because I don't know the language, I rely on mobile phone software to book a room, book a car, and ask for directions.
IImina OlgaNice hotel, with spacious suites which would be ideal for a longer stay, with Coco beach just across the road. Staff was very polite, friendly and service minded. Because it was not busy (just before peak season will start mid december) they offered us an extra amenity by means of roomservice. The first night we ate in the restaurant of the hotel which was good and tastefull. Breakfast could be better, a bit too plain and bad coffee. But all in all a pleasant stay.
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