The room was spacious and the service attitude was good. Thank you for being helpful. The location was also very convenient. The customer service was very good every day. I would choose this place again when I come to Dallas.
Quick overnight stay is fine, but basic. Whole first floor smelled like ***. Staff wasn't able to provide a bag breakfast when we left early, even though we had paid for breakfast included. Check in was an easy process.
Hotel near Dallas City Center,Dallas66.7% of visitors choose this area
LLee_M2024.10.19
Great hotel - friendly staff, plenty of bars and restaurants catering for all tastes and food types (including vegetarian), good conference facilities. Location not great being downtown but things to do in the vicinity. Rooms are a decent size and you get a TV in the bathroom mirror!
We chose this hotel because of the location, easy walk to riverwalk, our favorite spot....just perfect. The staff & valet service were extremely helpful & courteous. The only thing we were not pleased was our room #610. It was not inviting, it seemed damp, was dark, couldn't open shades in the afternoon, too much sun. When we got there the shades were up & the room was very hot, took long to cool the room. In the morning, we enjoy the outside light, though. It just seemed that we were in a very small dull room. Oh, we would have enjoyed a microwave in the room. We just expected a little bit more for the price we paid. But we made the best of it & enjoyed out time there. Thank you for your service in making it comfortable.
Hotel near Downtown Houston,Houston44.8% of visitors choose this area
SSheri2025.09.17
Returning to this awesome Hotel for a second time. It's walking distance to the Baseball stadium. They offer valet parking and everyone is always so nice. Love that you need to a key card to get in and use the elevator!! The rooms are so nice and kept fresh. Decor gives an away from home feeling but simple enough and to theme. We will of course be returning in the future.
I was never in a Virgin Hotel before. But this was a good experience. Hotel is close to Dallas design district where most of famous furniture’ brands have their show rooms. Rooms are clean , quite. and with an impactive design. The reception staff is very kind and professional. The restaurant at ground floor offers a very limited and very america menu: hamburgers ,french fries and staff like this. Nothing special but at least they serve you food till 23,
Hotel near Galleria,Houston31% of visitors choose this area
GGuest User2025.01.06
Second time staying here as close to our daughter’s university. Rooms are spacious, clean and comfortable. Staff very helpful and breakfast is very good. Loved our early morning cold water dips in the pool followed by the hot tub. Excellent value for money.
Hotel near Galleria,Houston31% of visitors choose this area
GGuest User2024.12.31
The experience was quite pleasant. The members of staff who attended to our needs during our one week training were helpful and responsive to our needs.
Mariam, at the reception, was willing to assist and offer help upon request. The location of the hotel and the facilities were fantastic as well. All round pleasant experience
We booked a handicap room for my husband who is wheelchair bound, but the layout of the room and bathroom were not easily accessible. We were excited to learn that they had a free shuttle from the hotel to the airport and that we could leave our personal vehicle there for $10 per day vs. at the airport which was much more expensive. The shuttle was there on time and was wheelchair accessible which was fantastic! Upon our return, however, the shuttle was NOT wheelchair accessible, and the hotel denied having a wheelchair accessible shuttle (I guess we dreamed our departure). I ended up having to leave my disabled husband at the airport, ride in a dilapidated van and go alone to the hotel to retrieve my personal vehicle and return to the airport to pick up my husband. The hotel employees were very friendly during our stay but were very rude upon our return and belligerent when we requested a wheelchair accessible shuttle for our return to the hotel to pick up our vehicle. They even went so far as to tell us we didn't stay with them, even though I still had our reservation documentation/confirmation. That was very disappointing.
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9.2/10
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8.3/10
Very Good
Returning to this awesome Hotel for a second time. It's walking distance to the Baseball stadium. They offer valet parking and everyone is always so nice. Love that you need to a key card to get in and use the elevator!! The rooms are so nice and kept fresh. Decor gives an away from home feeling but simple enough and to theme. We will of course be returning in the future.
Much better than the last time and I am absolutely grateful that we could work things out and the staff was amazing and the communication has definitely gotten so much better and what a blessing may all are so from my last review till now please exclude that I was disrespectful I wasn’t understanding And they have things going on that they had no control over and I should have been a better person which I was not absolutely amazing staff blessed by God and a heart of gold and I’m thankful that they took my apology for my rudeness of the last review. It was an all God trip this time and that’s the only way I can say it is Love God first and the things that we do wrong he’ll help correct even if we’re stubborn old mules, and I’m just thankful that they forgave me and what a blessed visit it was I’m cleaning this was 100%. They went above and beyond on all levels and just so much more so don’t question when you stay here I never will again they are very forgiving people even when we make mistakes and get misconstrued and I’m grateful for that, I thank God for this visit again and the ability to have a safe place to stay and very caring and loving people All ages  and hearts of gold so the one thing I can say I’ve learned all this before we use our sharp tongues and source to tear somebody down or tear a place down. Remember our wrongs cause no one is perfect even if we have to eat the crow at least do it with learning and understanding that the next time that could actually hurt a business and take away from them and that’s not right beyond lovely people people of God I’m grateful for everything and anything and I can’t say in detail, but I just can’t say enough that treat him like gold. They deserve it. Don’t treat him like crap. We’re all human. Please remember that God gave us a chance to love and cheer people up. Remember, they have good days and bad days too like we do. They deserve respect, honor, and being treated like class not beneath our feet, and these people are way above and honorable and classy, and I’m thankful for them! y’all have a blessed day just remember who you tear down you may not get a second chance to fix it hope and pray that God will let you fix it his way not our way. Thank you to the amazing staff the building and everything I was truly blessed to just be in the presence of y’all and magnificent of being around y’all and your nice building and I thank God for people like you have an absolutely blessed day and trust God with your life you’ll fix what we can’t fix!
Had a very pleasant stay at this hotel. The entrance and lobby is very beautiful and luxurious. I had a balcony with a sea view which was definitely worth it.
I recently stayed at the Microtel Inn & Suites by Wyndham Austin Airport, and I couldn’t have been more pleased with my experience! From the moment I arrived, I was greeted with warm smiles and friendly service. The check-in process was quick and hassle-free, allowing me to start relaxing right away. My room was clean, cozy, and thoughtfully designed with everything I needed for a comfortable stay. The bed was incredibly comfortable, providing the perfect rest after a long day of travel. The room’s modern amenities, including a large flat-screen TV and fast Wi-Fi, made my stay even more enjoyable. One of the highlights of my visit was the complimentary breakfast offered each morning. The selection was impressive, with a variety of options to suit every taste. Whether I was in the mood for something light like fresh fruit and yogurt or something more hearty like waffles and eggs, there was always something delicious to start my day off right. The location of the hotel was perfect for my needs, being just minutes away from the Austin-Bergstrom International Airport. The complimentary shuttle service was a huge convenience, making my travel to and from the airport effortless. Despite its proximity to the airport, the hotel was quiet and peaceful, ensuring a restful stay. The hotel’s amenities, including the well-maintained fitness center and inviting outdoor pool, added to the overall experience. It was nice to have these options available to unwind after a busy day. Overall, my stay at Microtel Inn & Suites by Wyndham Austin Airport was excellent. The combination of clean, comfortable accommodations, friendly staff, and convenient location made it an ideal choice for my trip. I highly recommend this hotel to anyone looking for a great place to stay in Austin, and I look forward to returning on my next visit!
**A Perfect Stay from Start to Finish** I recently had the pleasure of staying at Westin in The Woodlands and I can confidently say it exceeded all my expectations. From the moment I walked through the doors, I was greeted with warm smiles and top-notch service that made me feel right at home. **The Rooms:** The room was spacious, immaculately clean, and tastefully decorated with modern amenities. The bed was incredibly comfortable, and the linens were of high quality. I appreciated the attention to detail, from the complimentary bottled water to the luxurious toiletries. The view from my room was breathtaking, offering a serene escape from the hustle and bustle of everyday life. **The Amenities:** The hotel’s amenities were equally impressive. The on-site restaurant served a delicious breakfast each morning with a wide variety of options to suit every palate. The fitness center was well-equipped, and the pool area was a tranquil oasis where I spent a few relaxing afternoons. The free Wi-Fi was fast and reliable, which was perfect for both work and leisure. **The Service:** What truly sets Westin apart is the outstanding service. Every staff member I encountered went above and beyond to ensure my stay was perfect. Whether it was providing excellent dining recommendations or accommodating a last-minute request, the team was always friendly, professional, and genuinely eager to help. **Location:** The location is ideal, situated in the heart of the city yet tucked away enough to offer a peaceful retreat. It’s within walking distance to major attractions, shopping areas, and fantastic dining spots, making it incredibly convenient for both leisure and business travelers. **Overall Experience:** My experience at Westin The Woodlands was nothing short of exceptional. It’s rare to find a place that combines comfort, luxury, and outstanding service so seamlessly. I would highly recommend this hotel to anyone visiting the area, and I look forward to returning on my next trip. --- Feel free to personalize the review with specific details about the hotel!
Everyone was super friendly, our room was clean and “the best room ever” according to our kids. We were super happy with our stay and we will definitely return!
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