NH Collection Amsterdam Barbizon Palace

NH Collection Amsterdam Barbizon Palace Reviews

NH Collection Amsterdam Barbizon Palace

Prins Hendrikkade 59-72, Amsterdam, NetherlandsView Hotel Details
NH Collection Amsterdam Barbizon Palace
NH Collection Amsterdam Barbizon PalaceNH Collection Amsterdam Barbizon PalaceNH Collection Amsterdam Barbizon Palace
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NH Collection Amsterdam Barbizon Palace Guest Reviews

4.5/5
Great
70 review
Verified reviews
Location4.6
Amenities4.4
Service4.4
Cleanliness4.6
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All Reviews(70)
Positive reviews(64)
Reviews with photos/video(17)
Awesome stay(16)
Convenient location(16)
Easy to get around(15)
Great service(15)
Clean and tidy(9)
Close to train station(9)
Delicious breakfast(6)
Negative reviews(6)
TonyZhou
Superior Room
Stayed in Nov 2023
Friends
5 review
5.0/5
Outstanding
Posted on Nov 4, 2023
very close to Amsterdam Centraal, very convenient to visit the city and quiet place to have a good test.
Response from Property: Dear guest,Thank you for taking the time to share your experience at NH Collection Barbizon Palace.We are pleased to read that you enjoyed your stay at our hotel, especially the location.We would be honored to welcome you back to NH Collection Barbizon Palace.Kind regards,Ludo de JongGeneral ManagerNH Collection Barbizon Palace
Guest User
Superior Room With View
Stayed in Nov 2023
Family
1 review
3.0/5
Posted on Nov 24, 2023
Hotel is not a 5 star hotel stay at a hostel for the same standard - the rooms are small and air conditioning very noisy- moved to another room smelt very damp - sound proofing could hear room next door going to toilet and room above moving around most of the night - sauna and steam room - steam room was out of order - needs very uncomfortable I have bad back therefore prefer a softer bed - would not recommend to stay here there are lots of more beautiful hotels for less money - I will stay at one of those next time
Response from Property: Dear guest, First of all, we would like to thank you for taking the time to write this extensive review about your recent experience in NH Collection Barbizon Palace. Your feedback is very important to us to continuously improve our services. Our sincerest apologies about the experience you have had in our hotel regarding the space, noise and comfort inside the room. We regret that we have not met your expectations. We kindly ask you to contact us regarding your recent stay so we can discuss the situation.Of course, in the meantime we will discuss this with the relevant departments to prevent this from happening again. In case you have any questions, please do not hesitate to contact us. We do hope to welcome you back once again in NH Collection Barbizon Palace Kind regards,Ludo de JongHotel DirectorNH Collection Barbizon Palace
Guest User
Superior Room
Stayed in May 2023
Solo travellers
14 review
4.7/5
Amazing
Posted on Jun 3, 2023
Well located and good services. Beautiful hotel.Highly recommended!
Response from Property: Dear Guest, We would like to thank you for sharing your review. It is our passion to improve our service and facilities in the hotel whenever possible and we strive to make our guests feel at home, far away from home. We are truly happy to read that you enjoyed your stay here with us. However, we do regret that we have not totally met your expectations.In the future we hope to welcome you again at NH Collection Barbizon Palace.Kind regards, Ludo de Jong General Manager
Chien Liang Lau
Superior Room
Stayed in Sep 2023
Couples
4 review
5.0/5
Outstanding
Posted on Sep 24, 2023
If you’re looking for a great accommodation located in centre of Amsterdam plus the 5-stars service, then look no other than NH Collection. Me & my girlfriend are both very satisfied with overall😊😊
Response from Property: Dear guest, Wow! Thank you very much for sharing your wonderful experience with us. We highly appreciate that you took the time to write this reviews.We are looking forward to your next trip to Amsterdam and hope to welcome you back at NH Collection Barbizon Palace. Kind regards, Ludo de Jong General Manager NH Collection Barbizon Palace
Brenda
Superior Room
Stayed in Nov 2023
Couples
3 review
4.0/5
Very Good
Posted on Jan 2, 2024
Location was strategic, walking distance to central station and shopping street!
Response from Property: Dear Guest,Thank you for taking the time to share your feedback with us.It makes us very happy to see that you had a great experience at our hotel and enjoyed our location! Your feedback is truly appreciated.If you ever plan to visit Amsterdam again, we would be honored to welcome you back in the near future. Kind regards,Ludo de JongGeneral ManagerNH Collection Barbizon Palace
Guest User
Superior Room
Stayed in Mar 2023
Couples
1 review
2.5/5
Posted on Apr 4, 2023
Wouldn’t bother staying here. Location is “good” because it’s central, but what it doesn’t say is that the rooms are right by late night bars and the windows are not double glazed. So you hear everything. If you want a good nights sleep, don’t bother. Staff were not the most helpful, said they are fully booked, moved us to another room on the same side so made no difference. For the price, you expect much much better. Never again would I use NH
Amrita
Superior Room
Stayed in Mar 2023
Business travellers
2 review
4.7/5
Amazing
Posted on Mar 23, 2023
Staffs are friendly. Breakfast superb. Fast service, receptionist need to be more aware on reservations made
Guest User
Family Room
Stayed in May 2023
Friends
1 review
5.0/5
Outstanding
Posted on May 11, 2023
amazing centralised location. staff very helpful . beautiful hotel
Response from Property: Dear guest, Wow! Thank you very much for sharing your wonderful experience with us. We highly appreciate that you took the time to write this reviews.We are looking forward to your next trip to Amsterdam and hope to welcome you back at NH Collection Barbizon Palace. Kind regards, Ludo de Jong General Manager NH Collection Barbizon Palace
Guest User
Superior Room
Stayed in Mar 2023
Couples
1 review
5.0/5
Outstanding
Posted on Mar 13, 2023
Amazing place to stay! Great location, great staff, clean and worth the price!
Guest User
Premium Room
Stayed in Mar 2023
Couples
1 review
5.0/5
Outstanding
Posted on Mar 22, 2023
Perfect location, very friendly staff, food was lovely and room clean
Guest User
Superior Room With View
Stayed in Mar 2023
Family
1 review
4.2/5
Very Good
Posted on Apr 2, 2023
The location is very good. But the parking fee is so expensive.
Response from Property: Dear Guest, Thank you very much for sharing your experience and your kind words. Unfortunately, it has come to our attention that some services could have been better. We will certainly share your experience with our team as we are confident that it will serve as an encouragement to all our employees as we strive to continuously improve the quality of our services. It will be our pleasure to welcome you again at NH Collection Barbizon Palace. Kind regards, Ludo de Jong General Manager NH Collection Barbizon Palace
Kev1
Superior Room
Stayed in Dec 2022
Friends
18 review
5.0/5
Outstanding
Posted on Jan 2, 2023
Great location, polite and helpful staff, overall a great experience.
mcrayjohn
Superior Room
Stayed in Aug 2022
Couples
16 review
5.0/5
Outstanding
Posted on Aug 7, 2022
NH Barbizon Palace Hotel, is strategically located near central station, walking behind the hotel connects you to Chinatown and De Wallen! Hotel amenities is amazing! Everything can be requested through the website and housekeeping will deliver the items to you straight! Do keep in mind that they replenish drinking water daily (1 bottle per day/room) and additional request will be charged. Overall a great hotel to stay, will be returning to this hotel again if I happen to be in Amsterdam!
Guest User
Superior Room With View
Stayed in Aug 2022
Friends
3 review
5.0/5
Outstanding
Posted on Sep 3, 2022
Great location , great service, easy to get around 😃 recommended this hotel 😂
esta
Superior Room
Stayed in Apr 2022
Business travellers
9 review
4.2/5
Very Good
Posted on May 5, 2022
Stayed during Easter when the prices were astronomical. Man at the reception argued with me telling me no guarantees which was not good enough so had to speak to his manager about changing rooms. They did but then assigned me a room that was occupied before it was sorted. They nicely gave me breakfast for free for all the hassle. Lots of wasted time for something simple and definitely not 5 star service or worth it when they were charging 300-700 euros a night.