Hotel Caesar Augustus

The view was fantastic, but the location, aside from being close to the cable car, was actually quite remote. The service was terrible. I arrived at the hotel at 11:30 am, and although there were plenty of rooms available, they made me wait until 3:30 pm to get a room. During that time, not a single glass of water was provided – such a high-end hotel not providing water! I had arranged for an extra bed in advance, but they didn't come until 7 pm after repeated reminders. The extra bed cost 200 euros. I will definitely never stay here again; the service was completely disproportionate to the price.

The most beautiful hotel in Capri, highly recommended! The service was silky smooth, from pier pick-up to luggage transfer to the next hotel. The whole experience was very comfortable. I would definitely stay at this hotel every year.

The scenery was beautiful, the breakfast was plentiful, and the staff were friendly, but the soundproofing was poor.

Service: The service was very attentive. The front desk staff spoke English, and they offered welcome drinks. The view was also absolutely stunning. We ordered room service, and although the food was a little slow to arrive, they surprisingly gave us a free meal. Environment: Absolutely gorgeous, no doubt about it. Facilities: The facilities were also excellent. The hotel's own restaurant had amazing food; highly recommended. Cleanliness: Very clean.

High-end hotels in Europe truly prioritize service, privacy, and human touch. It's a genuine expression of care and concern for you, a desire to help you from the bottom of their hearts. I believe service is more important than the view, although the hotel views are certainly beautiful, and the rooms are clean and relatively spacious. I firmly believe that the best views are found in good hotels.

The hotel has a great view and a pleasant swimming pool. It belongs to the Relais & Chateaux Group. The rooms are in a classical style. You need to take a taxi to get in and out of the hotel, and a trip starts at at least 25 euros. You can experience it on your honeymoon. There will be someone to pick you up when the ship arrives at the port, so you don't have to worry about your luggage. The service staff are very enthusiastic

Very beautiful, beyond our expectations. The people here are very enthusiastic and helped us upgrade the room. Because we arrived too early, they cleaned the room and let us check in as soon as possible. Very humane! It is very different from what I expected. I will come again in the future~

The hotel itself is excellent, with beautiful scenery and basic services meeting standard luxury hotel standards. However, my low rating is mainly based on discrimination. The attached image shows the price I paid on September 30th: 10,000 RMB per night for a room (a 35-square-meter second-class room). I also stayed at the same hotel on September 29th, paying 6,000 RMB per night for a mountain view room. We were two girls traveling, so we discussed with the housekeeper at check-in that we wanted twin beds. The housekeeper said they would coordinate and called me back to say their solution was for me to pay an additional 500 euros (4,100 RMB) to have both rooms converted to the sea view room I initially booked. However, according to my later searches, the room type was 7471 RMB on October 1st. I didn't search immediately that day, so I don't know if September 29th was inherently expensive. But considering September 29th was a Monday and not yet the National Day holiday, I completely don't understand the basis for this additional price. I accept that I booked earlier, but it was already September 29th; prices should have remained stable for the next three days. Furthermore, this kind of hotel wouldn't be catering to tour groups. We felt that the staff were only demanding extra charges because we were Chinese, instead of providing basic room service. This wasn't the first time we'd encountered this behavior during our trip to Italy, and it was a very unpleasant experience. After I refused the extra charge, their service became indifferent, and the butler didn't follow up with any further service.