Four Points by Sheraton Arusha, the Arusha Hotel Reviews
Four Points by Sheraton Arusha, the Arusha Hotel
Fire Road, Clocktower Roundabout, Plot 2, Arusha, TanzaniaView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Four Points by Sheraton Arusha, the Arusha Hotel Guest Reviews
4.2/5
Very Good
52 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.2
Service4.0
Cleanliness4.2
Filter by:
Sort by:
All reviews(52)
Positive reviews(10)
Reviews with photos/video(5)
Negative reviews(3)
Guest User
Traditional Twin Room
Stayed in Nov 2024
Travel with friends
30 review
5.0/5
Outstanding
Posted on Dec 13, 2024
Splendid oasis in Arusha! It has gym and pool facilities and the bed was very comfy. Perfect location for pre and post safari travels! Opposite KFC as well. Service was excellent!
Guest User
Traditional Twin Room
Stayed in Jan 2024
Travel with friends
4 review
4.7/5
Amazing
Posted on Feb 13, 2024
Good service and location also good
Guest User
Traditional Twin Room
Stayed in Dec 2024
Travel with friends
22 review
2.8/5
Posted on Feb 11, 2025
When we checked out, we were asked to pay for the bed levy. We showed the order form, which stated that all the charges were included, but we were still asked to pay. We were in a hurry to leave, so we didn't bother to argue. The bill showed $1.38. The first waiter said $1, and the second one said $2. In the end, we paid 4,000 shillings, and they didn't give us change. I knew there were scams in Tanzania, but I didn't expect to be scammed by a regular hotel on my first stop. Although the amount was small, it was very annoying.
Original TextTranslated by Google
Anonymous User
Traditional Twin Room
Stayed in Oct 2024
Business travellers
21 review
5.0/5
Outstanding
Posted on Nov 21, 2024
Good service, location 400 meters away from Marseille, very good environment, good stay experience
Original TextTranslated by Google
SONG
Traditional Twin Room
Stayed in Mar 2024
Couples
4 review
4.2/5
Very Good
Posted on Apr 12, 2024
It's not bad because it's managed by Sheraton, but honestly, it's not that good compared to the price.
Original TextTranslated by Google
cracyfan8023
Traditional Queen Room
Stayed in Aug 2024
Couples
7 review
3.7/5
Posted on Sep 22, 2024
The front desk upgraded the suite, but the location is far away and there is no elevator, so you need to climb stairs. The hotel is in a garden style, and the breakfast is just okay. The location is in the city center. But the hotel is a bit old
Original TextTranslated by Google
Guest User
Premium Deluxe King Room With Balcony And Pool View
Stayed in Jun 2024
Solo travellers
18 review
2.5/5
Posted on Jul 18, 2024
1. Ctrip customer service is very poor, customer service communication is difficult!!! A simple check-in time issue requires application from multiple departments. Don't use Ctrip for overseas room reservations. I am a black diamond member with millions of points, but it is meaningless.
2. The school is next to the hotel, and it is very noisy in the morning! The soundproofing in the room is also poor, and you can hear clearly what is happening upstairs! The Wi-Fi speed is not as fast as the mobile phone! The only advantage is that the shower water is big enough and hot enough. The breakfast is barely acceptable.
3. Hotel service depends on how much tip you give, so I won't comment on it here.
Original TextTranslated by Google
Guest User
Traditional Twin Room
Stayed in Nov 2023
Business travellers
6 review
5.0/5
Outstanding
Posted on Dec 15, 2023
I stayed at the Arusha Sheraton before, when prices were not so high. Come back now, the environment is still good, but the decoration facilities have not changed much. At the same price, it is no longer possible to stay in the same room type [previously booked without Ctrip]. The hotel's breakfast is good, with many varieties and choices. The lunch buffet at US$20 per person is much more cost-effective than before. If I come back again in the future, as long as the price is right, I will continue to choose here.
Original TextTranslated by Google
Guest User
Traditional Twin Room
Stayed in Dec 2024
Family
2 review
5.0/5
Outstanding
Posted on Feb 12, 2025
Very good. There is a KFC next to it.
Original TextTranslated by Google
Ol@f
Traditional Twin Room
Stayed in Jun 2024
Couples
14 review
5.0/5
Outstanding
Posted on Jul 29, 2024
Great hotel in Arusha! Right in the center and very friendly staff
Original TextTranslated by Google
Guest User
Traditional Queen Room
Stayed in Apr 2024
Business travellers
9 review
4.5/5
Great
Posted on Jul 15, 2024
The room is in a good location, but the room facilities are too old
Original TextTranslated by Google
Guest User
Traditional Queen Room
Stayed in Oct 2023
Business travellers
9 review
2.0/5
Posted on Nov 22, 2023
I have nothing to say ~ nothing to say nothing to say
Environment: nothing to say
Service: Nothing to say
Facilities: nothing to say