Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Guest User
The view is fantastic, highly recommend.
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Price per night from:€184
Posted on Oct 16, 2025
M303877****
Very comfortable and housekeeping is very good.
The down stair LANO restaurant is the best place to have a cup of coffee, there are all kind and nice waitresses and waiters. The TOCA restaurant offers the best breakfast options in everyday. It’s a great 8days staying memory.
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Price per night from:€512
Posted on Jul 13, 2026
Guest User
The hotel environment and location were decent, but I'm truly speechless about the parking fee. We confirmed multiple times with the front desk if there would be a parking charge, and they said no. We parked for 4 days, only to find our credit card charged CAD 55 per day for parking after check-out. If there was a fee, they should have been clear about it. We could have used a much cheaper public parking lot nearby. To be charged after the fact and then told parking isn't free – this kind of communication is just frustrating!
However, I must say that Trip.com's service is genuinely excellent and deserves praise. After I complained, they tried to communicate with the hotel, and when that didn't resolve the issue, they automatically covered half the cost, reducing our losses. I will definitely stick to booking through Trip.com in the future. Other apps might be cheaper, but they just shirk responsibility when problems arise – I've experienced it firsthand.
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Price per night from:€210
Posted on Aug 14, 2025
Geiershaoyedaocha
This was my second stay at the W. Overall, it was just alright. It's located on Bloor Street, but the biggest issue was how difficult it was to find the entrance to the W. However, it was a significant improvement from my last visit, as most of the renovations have now been completed.
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Price per night from:€304
Posted on Aug 25, 2026
Guest UserConvenient hotel location. The staff was helpful and upgraded us to a more comfortable room. Housekeeping and room cleanliness were excellent.
Disliked: Breakfast was served in the hotel lobby, and the selection was very limited.
Also, a $250 deposit was requested at check-in, and after 3 days, the money still hasn't been refunded to my card. This is the first time we've encountered this situation, and it's putting a bit of a damper on our vacation.
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Price per night from:€172
Posted on Apr 9, 2026
Guest User
Ideal location for any downtown Toronto activity week with family or friends, 15 min walk to core downtown. 2 bed rooms one does not have a window but perfect for a peaceful sleep. View from the 37th floor of the downtown core and CN tower.
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Price per night from:€107
Posted on Jun 18, 2025
Tati11
I was somewhat disappointed by the lack of prior communication regarding the check-in procedure. Upon arrival, we entered the loby area, and we were welcomed by the security officer who explained to contact the company for instructions which included sending photos of my ID along with a separate image of me holding it. After paying a deposit, we were finally granted access to the apartment. This process took nearly an hour, and we were surprised to find that our unit was located on the 48th floor of the tower. While this didn’t bother us, it would have been helpful to know in advance, especially for those who suffer from vertigo.
Reliable Wi-Fi is essential, as a lack of connectivity can be quite problematic. The apartment itself was small and cosy, offering impressive views of the CN Tower. However, upon our arrival, the driver was still drying towels and bedding, which I found to be inappropriate. The small balcony had very dirty glass that had not been cleaned, and the kitchen was not entirely tidy. Additionally, the bedroom carpet was heavily stained, and we were required to remove our shoes. Upon checking out, we had to take out the trash and wash the towels, bedding, and dishes, which consumed another hour of our time. I couldn't help but wonder what the cleaning staff was doing.
It’s worth noting that a deposit was taken, and failure to adhere to the rules would result in its forfeiture. Although I generally avoid complaining, We felt overwhelmed by the expectations, especially after paying for our vacation. Furthermore, if extending the stay for a few additional hours, there is a significant extra charge. The elevators were consistently busy, and during our departure, the security personnel in the concierge area were rather rude, insisting we leave the lobby despite the presence of chairs and tables. We simply wanted to arrange our next ride without having to do so on the street.
Overall, I enjoyed the experience, but the apartment could benefit from more thorough cleaning, and the rules could be more accommodating for guests.
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Price per night from:€110
Posted on Oct 8, 2026
Lo Lai HaThe interior of this accommodation is clean, well-equipped, and conveniently located close to the station, making it very easy to get around for sightseeing.
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Price per night from:€130
Posted on Sep 23, 2025
Guest User
房間乾淨整潔 明亮舒適 設施齊全,窗外就是yonge街,對面就是超市,非常滿意。入住衹要按照房東的指引還是比較順利的。有地下車庫,出門旁邊就是地鐵,不管是自駕遊還是自由行都非常方便!
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Price per night from:€132
Posted on Feb 11, 2026|Traditional Double Room
Anonymous User
The rooms looked a little old, but other than that everything was fine until it came to the bathtub. The frame was not fitted against the floor, so every time you stepped in the entire bottom would move like you were walking on a pool cover. I swear to God I thought I was going to fall through the floor the first time I stepped in. Felt like you were surfing every time you showered and you couldn’t close your eyes for fear of falling over from losing your balance lol. I was in room 452
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Price per night from:€98