4-Star Hotels in Toronto

I was initially apprehensive about staying in an ”old” hotel, but my worries came to rest. It was similar to a cottage theme with very clean rooms and adequate amentities. Staff were always very friendly, greeting us everytime we leave and return to the hotel, and responds promptly to our housekeeping requests. 10 minutes from the hotel, there is a park with a calming stream, a great place to rest and rewind from the busy city life. Nearest train station is just 5 minutes walk away, and a 30-45 minutes car ride to downtown. Some downsides though, there are no nearby restaurants besides the one in the hotel, and no nearby supermarkets. Utensils were not provided in the room so be prepared to bring your own set. Hotel lifts seem a bit worn out but had not broken down during my stay. Overall, I really enjoyed my stay given the calm surrounding vibes and amazing service. I would consider returning in the future

The location is super convenient, right in the city center. It's about a ten-minute walk to the lake, the train station, or the biggest shopping mall. The room is a decent size, a suite with a separate bedroom and living area, but it's a bit dated. Also, the bathroom doesn't have an exhaust fan.

The hotel's hardware facilities are fine, but the front desk service... I hope they hire more staff with a better service mindset. I owed just over 67 yuan for the hotel fee and gave 70, so I should have gotten more than two yuan back. I was really tired and just wanted to go back to my room to rest since it was late at night. Then this classic conversation ensued: Her: ”There's just over one yuan left, do you want your change?” Me: ”Yes, please.” (I just wanted to go rest quickly) Her: ”Do you want the cash now?” Me: ”OK.” Her: ”Can I give it to you when you check out?” Me: ”OK.” (I really just wanted to end the conversation) Her: ”Can I just not give it to you? It's only a bit over one yuan.” Me: ”OK.” (So tired, and hadn't even eaten yet) Her: ”OK”

There was a constant noise coming from the toilet that prevented us from getting any rest. Even though a technician came, he couldn't fix it. However, everything else was fine. We had a good stay!

Excellent location just steps from King subway station and a short walk to Union Station. Clean, spacious room with comfortable bed and an amazing view (from top floor tower room). Bathroom was a bit tight.

The location is fantastic, super convenient for sightseeing. I loved that I could always see the CN Tower from my room. Big thanks to the friendly staff at the front desk!

We had a bad start upon arrival because we hadn't received any instructions for entry and were left waiting outside the building for hours, trying to get directions. It was only after contacting Trip support that I managed to get in touch with the relevant person, who then provided me with the location and method to retrieve the keys. We really liked the apartment; the location is excellent, and the amenities provided were top-notch. We were without hot water for more than a day, but it seemed to be a building issue. Of course, we only discovered this in the shower; we could have been warned in advance. Let's just say the main flaw was the lack of proactive communication. Overall, we were still satisfied and would choose it again if the opportunity arises.

Really loved the location. There is a huge grocery store nearby(galleria) as well as a number of amazing restaurants. Easy to go to downtown and canada wonderland. Also enjoyed the breakfast.

I was somewhat disappointed by the lack of prior communication regarding the check-in procedure. Upon arrival, we entered the loby area, and we were welcomed by the security officer who explained to contact the company for instructions which included sending photos of my ID along with a separate image of me holding it. After paying a deposit, we were finally granted access to the apartment. This process took nearly an hour, and we were surprised to find that our unit was located on the 48th floor of the tower. While this didn’t bother us, it would have been helpful to know in advance, especially for those who suffer from vertigo. Reliable Wi-Fi is essential, as a lack of connectivity can be quite problematic. The apartment itself was small and cosy, offering impressive views of the CN Tower. However, upon our arrival, the driver was still drying towels and bedding, which I found to be inappropriate. The small balcony had very dirty glass that had not been cleaned, and the kitchen was not entirely tidy. Additionally, the bedroom carpet was heavily stained, and we were required to remove our shoes. Upon checking out, we had to take out the trash and wash the towels, bedding, and dishes, which consumed another hour of our time. I couldn't help but wonder what the cleaning staff was doing. It’s worth noting that a deposit was taken, and failure to adhere to the rules would result in its forfeiture. Although I generally avoid complaining, We felt overwhelmed by the expectations, especially after paying for our vacation. Furthermore, if extending the stay for a few additional hours, there is a significant extra charge. The elevators were consistently busy, and during our departure, the security personnel in the concierge area were rather rude, insisting we leave the lobby despite the presence of chairs and tables. We simply wanted to arrange our next ride without having to do so on the street. Overall, I enjoyed the experience, but the apartment could benefit from more thorough cleaning, and the rules could be more accommodating for guests.

房間乾淨整潔 明亮舒適 設施齊全，窗外就是yonge街，對面就是超市，非常滿意。入住衹要按照房東的指引還是比較順利的。有地下車庫，出門旁邊就是地鐵，不管是自駕遊還是自由行都非常方便！