Chania Hotels with Balcony

The apartment was a 15-minute walk from the main city centre, the Old Venetian Harbour, the mosque, the lighthouse, cafes, and restaurants. It was also a 7–10-minute walk from Chania Central Bus Station. The rooms were a good size, and the bed mattresses were comfortable. The open-plan kitchen and living room were spacious and well-equipped. What I really liked about the apartment was the washing machine, microwave, and clothes drying rack on the balcony. Anna was very kind and helpful. She assisted us during check-in and whenever we had any other issues. We also had a nice chat about tours. The only things missing were toothbrushes and slippers. The apartment was cleaned every three days. Overall, it was a clean and comfortable apartment.

Every hotel staff was smiley, friendly and helpful. We received welcome snacks snd message in the room. The room was modern with air condition, high ceiling and nice amenities. Breakfast was buffet-style as and adequate. Location is very close to many shops and restaurants but without the noise. I enjoyed the deep tissue massage at their spa. Enhancement areas suggested for Room 11: shower door does not close; the queen bed was two separate single beds put together instead of one mattress, and with separate bedcover sheets instead of one queen sized bedcover sheet; a kettle would have been useful.

The hotel staff was very enthusiastic and upgraded the room for free. The room was very spacious and clean. The terrace had a beautiful view, facing the sea, and you could see the lighthouse. The bedding was comfortable and I slept for more than eight hours. The breakfast was rich and delicious. It was very close to the old town and a ten-minute walk to the port. It was a very good hotel.

The room was spacious and the hotel was super clean and extremely comfortable. Everything felt brand new and the service was really 5 star. We were happily surprised to learn that the indoor swimming pool is actually just a giant jacuzzi. We spent an hour there on our last night which was super nice. The bed is really comfortable and the place is quiet. There is a valet service for parking your car and we got welcome drinks and snacks on arrival. Thanks again for the free bottle of wine and fruit bowl as a VIP welcome gift. We really enjoyed and will come back to this hotel if we ever visit Chania again one day.

The location of the hotel is definitely very good and a plus point. We were greeted in a friendly manner and the lady at the bar gave us a welcome drink. The hotel looks quite high-quality at the entrance and you feel like you're in good hands. I would say it's not 5-star level, but around 3.5-4 absolutely. The room we were given unfortunately had no windows (the description said there was one). No problem for us. Our biggest criticism is that there was no door in the shower because it had been removed. So you couldn't shower properly without water spraying outside. When we told reception, they just said ”we didn't know” and preferred to answer the ringing phone and leave the guest standing there. Who would know if not the hotel, so unfortunately it's far from 5-star service. We expected a small apology and that the problem would be taken care of. I think it's a real shame that you pay so much money and then get a room that doesn't meet the standard and isn't really at the level you want it to be given to guests. Luckily we only spent one day here and had previously spent the week in a real 5-star hotel. I can really only give this hotel 3/5 stars overall.

We had a very pleasant stay at Artemis Apartments. The location is wonderful - just a short walk to the beach, and many shops and restaurants nearby. We loved how close everything was, yet the place feels quiet and peaceful. The apartment itself was clean, comfortable and spacious. The staff were friendly and helpful (many thanks to Nikos) -always ready to assist with anything we needed. Breakfast was good, though fairly simple and similar from day to day. But I suspect this is because it’s off-season. Some things stood out: the WiFi worked well most of the time, the pool area is lovely and well-maintained, and the value for money is excellent.

The spa - hamam, sauna and indoor pool (1m deep though?!) is the hotel’s best feature. There is no beach access though, so I went to Nea Hora and Golden beach. Rooms - too small, lack of storage space, complex buttons and unnecessarily complicated console. It was quiet even though I was given a 2nd floor room. The overall signage in the hotel is confusing too. Beds and pillows - huge and comfy. Food - excellent. Massage decent. Toiletries good. Only frontal views are of the sea, but cost 10x more! Otherwise - trash can views!😤 A la carte breakfast - too slow, you eat less, always a misunderstanding… and after you order they take away the menu… Rooftop pool - a scam! Sunbeds always occcupied and need to be booked to see the sunset 🙄 there is another rooftop on 7th floor but after 10min you want to leave, because there are no showers, a pool, toilet or a bar… Staff is young, fakely polite, too slow and not very responsive - obviously trained for certain types of guests (culturally unexperienced). So even to get a locker in the spa you had to wait to be explained how to unlock it (and pass a test?!), even though there are two people at the reception desk. My coffee capsules, sweetener, and teas were not replaced the following morning during the housekeeping visit and a used glass was not washed. The balcony pool is tiny and got a lot of fluff from the street, plus I didn’t feel comfortable using it with it being visible from the street and building right across the street. I was also called at 21:30 (I was asleep?!) to check whether I was satisfied with a complimentary 30min massage (due to the poor room view)… 🤷🏼♀️ I understand that it is a new hotel and they are trying their best but I also paid 800+€ for two nights and was frustrated during 50% of my stay… 😒 I attended a high school for tourism and hospitality, worked as a masseuse, also and worked in 5-* hotels Chania 30 years ago, but stayed in a multitude of 4-5 star hotels worldwide since. Especially in Asia where the service is top notch. Therefore, all of this is not acceptable for such a high price. Yes, the welcome drink is nice, and so is the complimentary massage, but you should do better, Hilton!

Today, I have landed back home after spending amazing week at this family-run hotel. I can definitely tell you that it was one of the best holidays I have ever had, filled with nice people and great Greek weather. The hotel is located very conveniently, you have a lot of shops and restaurants nearby. Lidl is just 5-7 min walk. Next to the hotel there was a great coffee shop- Move on. Next to the hotel there is a bus stop which will take you to Chania city centre for a nice promenade and a delicious dinner. Hotel itself is of an apartment style with amazing pool which was always well-maintained and clean. Every day the girls made sure that our room is clean and we have new towels, and they were making quite impressive compositions from flowers and towels😁 The manager of the hotel was extremely friendly and always dealt efficiently with any requests we had. Breakfast was delicious and overall our stay was extremely enjoyable. Definitely visit this hotel to feel the amazing Greek hospitality.

Très belle expérience, l’accueil a été parfait, les chambres se trouvent à 2-3min de la réception j’ai été accompagné jusqu’à ma chambre. Le Monsieur de l’accueil a même proposé de porter ma valise la chambre n’est pas de toute jeunesse mais elle est très grande et joliment décoré. La salle de bain est un peu humide mais très bien équipé, il y’a même un bidet. La chambre à la climatisation qui fonctionne au top et un déshumidificateur d’air. Les prises sont en suffisance et à des endroits stratégiques. Les frigos ne refroidit pas bien mais c’est un détails. Le petit déjeuner est correct et avec des produit locaux et les serveuses sont vraiment gentilles et serviable. Le plus c’est très clairement l’accueil et le personnel les gens sont absolument adorable, à l’écoute, on m’a recommandé les restaurant alentour à privilégier et ceux à éviter et l’emplacement est top la rue est calme mais à proximité de tout!