Pantai Lepang, Jl. Subak Lepang No.16, Takmung, Kec. Banjarangkan, Bali, Province of Bali, 80752, IndonesiaView Hotel Details
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Wyndham Tamansari Jivva Resort Bali Guest Reviews
8.3/10
Very Good
140 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.0
Amenities8.1
Service8.7
Cleanliness8.2
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All reviews(140)
Positive reviews(128)
Reviews with photos/video(53)
Awesome stay(38)
Awesome rooms(24)
Friendly staff(20)
Nice sea view(14)
Quiet & comfortable(12)
Great value for money(9)
Surrounding area inconvenient(8)
Close to beach(7)
Negative reviews(12)
NJ2920
Studio Suite Ocean View King
Stayed in Oct 2024
Family
29 review
9.0/10
Great
Posted on Nov 21, 2024
Our room was very nice and we had a comfortable stay, however the rest of the hotel is in need of TLC. We only stayed one night so was ideal for a place to sleep but not recommended as a long stay as very remote and hotel lacks the facilities.
Our room was very nice and we had no issues so I would stay again.
6/10
Response from Property: Dear Ms. Nasifah,Thank you for sharing your feedback. We're glad to hear that you enjoyed your room and had a comfortable stay. We appreciate your comments regarding the hotel's facilities and location, and we understand that the remoteness might not suit everyone for a longer stay.We take your feedback seriously and will continue to work on improving the overall guest experience. We would be happy to welcome you back for another stay, and we're pleased that your room met your expectations.Kind regards,Wyndham Tamansari Jivva Resort Bali
Guest User
Studio Suite Garden View Twin
Stayed in Sep 2024
Family
7 review
10.0/10
Outstanding
Posted on Oct 25, 2024
Great gym and sauna sound of the waves is shaking the building like an earthquake
Response from Property: Dear Sir/ Madam,Thank you for your feedback! We're glad to hear you enjoyed the gym and sauna. However, we sincerely apologize for the disturbances caused by the sound of the waves. Your comfort and safety are very important to us, and we appreciate your understanding as we address these issues. We hope to provide a more peaceful experience on your next visit!Best RegardsWyndham Tamansari Jivva Resort Bali
Trevor Woo
Superior Twin Room
Stayed in Nov 2024
Family
2 review
6.5/10
Posted on Dec 14, 2024
The place is good but it is too far from the city.
Response from Property: Dear Mr/s. Trevor,Thank you for your feedback. We're glad to hear that you found the place enjoyable, though we understand that the distance from the city might have been a concern. Our location offers a more peaceful and quiet environment, away from the hustle and bustle, which some guests really appreciate. However, we do recognize that it may not be ideal for everyone, especially those who prefer to be closer to the city center.We truly value your input and hope to welcome you back in the future for a more convenient stay, should your travel plans bring you this way again.Warm regards,Wyndham Tamansari Jivva Resort Bali
Peter
Studio Suite Garden View King
Stayed in Jul 2024
Couples
9 review
4.0/10
Posted on Aug 10, 2024
This hotel is falling to bits and infested with wildlife. Should have been renovated years ago. Definitely not deserving of its current star rating which really makes me question the Trip.com rating and review system. When it opened so many years ago it would have been wonderful, but as of August 2024 it’s a dump. Given the price I didn’t expect it to be perfect, but don’t be fooled into thinking you’re going a bargain like we did. Here are some highlights: a bat living on our balcony and numerous bat droppings on the balcony and chair; a large hole in the roof above the balcony; dirty outdoor bath; holes, rust and dingy fittings throughout the property; abandoned bungalows and a dead flower garden to the side; murky swimming pool; abundant flies at dinner; bird droppings on furniture; unappetising breakfast spread; overpriced restaurant and you’ve nowhere else to eat; very slow to get food even when not busy; wild dog roaming nearby property; broken gym equipment; no mosquito repellent on request. Overall it has absolutely no charm and was a waste of two nights in Bali. We cut our booking short and went elsewhere.
6/16
Response from Property: Dear Mr. Peter,Thank you for taking the time to share your feedback. We deeply regret to hear about the issues you encountered during your stay. It’s clear that we did not meet your expectations, and we sincerely apologize for the inconvenience and discomfort you experienced.We are concerned about the maintenance and cleanliness issues you mentioned, including the presence of wildlife, damaged fittings, and the state of the swimming pool. This is not reflective of the standards we strive to uphold, and we are taking your feedback seriously to address these concerns promptly.We also apologize for the problems with the breakfast spread, restaurant service, and the gym equipment. Your comments about these areas will be used to make necessary improvements to ensure a better experience for our future guests.We understand your decision to cut your stay short and are truly sorry that we were unable to provide you with a more enjoyable experience. Thank you for bringing these issues to our attention, and we hope to have the opportunity to make things right in the future.Best regards,Wyndham Tamansari Jivva Resort Bali
Prettynice14
Studio Suite Ocean View Twin
Stayed in Feb 2025
Family
14 review
4.5/10
Posted on Mar 19, 2025
The room we got has a defective aircon, for more than one day of our stay we been asking to fix the aircon on them. When we came as well, the tv and ref are not working. We asked them to replace those. We been just transfer to another room on our last night of our stay because we already complaining too hot. The resort is under renovation so a lot of noise were heard time to time. Honestly it was not an enjoyable stay, i booked 6 more rooms during the stay for my co families, it was not a good either,
Response from Property: Dear Sir/Madam,Thank you for taking the time to share your experience. We sincerely apologize for the inconveniences you and your family encountered during your stay, including the issues with the air conditioning, TV, and refrigerator, as well as the noise from the renovations. We understand how frustrating this must have been, and we regret that we were unable to resolve these concerns sooner.Your feedback is very important to us, and we will address these matters with our team to ensure better service and comfort for our guests in the future. We truly appreciate your patience and the trust you placed in us by booking multiple rooms for your family.We deeply regret that your stay was not as enjoyable as you had hoped, and we hope for the opportunity to welcome you back in the future for a much-improved experience.Warm Regards, Wyndham Tamansari Jivva Resort Bali
Jojothepublic
Studio Suite Ocean View Twin
Stayed in Jun 2024
Couples
1 review
10.0/10
Outstanding
Posted on Aug 3, 2024
I'm booking for my honeymoon. Even just for 2 days and 1 night.
But they're giving the best services plus they decorate the room that I've booked. (Sorry I'm not take a photo of the room), best breakfast, best Sunrise view.
Such a World-Class hotel.
Response from Property: Dear Mr/s. Jojo,Thank you for your wonderful review. We are thrilled to hear that you chose our hotel for your honeymoon and that you enjoyed your stay, even if it was for a short time. It’s great to know that you appreciated the room decoration, the breakfast, and the sunrise view.Your kind words about our service and hotel mean a lot to us. We hope to welcome you back for another memorable stay in the future.Best regards,Wyndham Tamansari Jivva Resort Bali
Guest User
Superior King Room
Stayed in Nov 2024
Business travellers
7 review
10.0/10
Outstanding
Posted on Jan 9, 2025
best hotel
Response from Property: Dear Sir/madam, Thank you for your wonderful compliment! We're delighted to hear that you had such a great experience and look forward to welcoming you back soon.Warm RegardsWyndham Tamansari Jivva Resort Bali
Guest User
Superior Twin Room
Stayed in Nov 2024
Family
1 review
10.0/10
Outstanding
Posted on Dec 6, 2024
Very good
Response from Property: Dear Sir or Madam,Thank you so much for your kind words! We are thrilled to hear that you had a great experience with us. Your satisfaction is our top priority, and we’re grateful for your positive feedback.We hope to welcome you back to our hotel again in the future!Warm regards,Wyndham Tamansari Jivva Resort Bali
Guest User
Superior King Room
Stayed in Nov 2024
Solo travellers
16 review
6.0/10
Posted on Jan 7, 2025
When I checked into the room there were a number of things missing (towels, robe, slippers, some toiletries) and there was a delay because of a “supply” issue but a few hours later most of these had been provided. The towels were a bit damp (not drying easily in wet season). This time there was no moisturiser provided.
The whole resort is in the process of being repaired in part and a lot is looking a bit tired.
Had some poor experiences at the restaurant. At night after rain there are a lot of insects at the Jivva club restaurant and there are no fans or deterrent to help disperse insects
Response from Property: Dear Sir/Madam, Thank you for sharing your feedback. We sincerely apologize for the initial inconvenience with the missing amenities and the delay due to supply issues. We appreciate your patience as our team worked to provide them as soon as possible.We also regret to hear about the damp towels and the absence of moisturizer, as well as your experience at the restaurant. Your comments regarding the presence of insects at the Jivva Club restaurant are noted, and we will explore possible solutions to improve guest comfort.As our resort undergoes maintenance and improvements, we truly value your understanding and input. Guest satisfaction is our priority, and we will strive to enhance every aspect of the experience. We hope to have the opportunity to welcome you back for a more seamless and enjoyable stay
John84
Superior King Room
Stayed in Feb 2024
Business travellers
21 review
10.0/10
Outstanding
Posted on Mar 12, 2024
It is amazing place for chill and relax. I really recommend it for people who want to enjoy the beach and chill and have a great time.
6/20
Response from Property: Dear Mr. John,Thank you so much for your wonderful review! We're thrilled to hear that you had such a relaxing and enjoyable time at our hotel. It's great to know that our location provided the perfect environment for you to chill, relax, and enjoy the beach.Your recommendation means a lot to us, and we're so glad you had a great experience. We look forward to welcoming you back for another peaceful and memorable stay!Warm regards,Wyndham Tamansari Jivva Resort Bali
Ofentse
Superior King Room
Stayed in Dec 2023
Solo travellers
11 review
9.0/10
Great
Posted on Jan 10, 2024
Beautiful hotel and amazing location. There's a mean beach by the hotel with black magnetic sand ♥️. I loved it here and hoped I could stay longer... #Bali
Response from Property: Dear Mr/s. Ofentse,Greetings from Wyndham Tamansari Jivva Resort Bali,,Thank you for your review, we are delighted to hear that you enjoyed and have a wonderful experience during your stay with us.We truly appreciate your kind review, and we look forward to welcoming you back for another memorable stay in the Future.Yours Sincerely,Wyndham Tamansari Jivva Resort Bali
Guest User
Deluxe Twin Room
Stayed in Jan 2024
Family
2 review
9.5/10
Amazing
Posted on Mar 19, 2024
Hotel keren nyaman lengkap asri &
harga hemat top swimming pool
Response from Property: Terima kasih atas ulasan Anda yang positif! Kami senang mendengar bahwa Anda merasa hotel kami keren, nyaman, lengkap, dan asri, serta bahwa Anda puas dengan harga yang kami tawarkan. Kami juga gembira bahwa Anda menikmati kolam renang kami.Kami berharap dapat menyambut Anda kembali di masa depan untuk pengalaman menginap yang sama menyenangkannya.Salam hormat,Wyndham Tamansari Jivva Resort Bali
Guest User
Deluxe King Room
Stayed in Jun 2024
Solo travellers
1 review
9.5/10
Amazing
Posted on Aug 1, 2024
The room was comfortable, clean and very quiet. Staff were friendly and always smiling.
Response from Property: Dear Sir/Madam,Thank you for your kind feedback. We’re delighted to hear that you found your room comfortable, clean, and very quiet. It’s wonderful to know that our friendly staff made your stay even more enjoyable.We look forward to welcoming you back in the future for another pleasant stay.Best regards,Wyndham Tamansari Jivva Resort Bali
Nizam Abdul Wahab
Superior King Room
Stayed in Nov 2023
Family
3 review
5.5/10
Posted on Dec 29, 2023
Booked for 2 nights but checked out early stayed one night only. Bored location for kids. Reception slow during check in need to wait 15-20minutes even the counter reception empty. Facilities for kids only pool. Far from grocery, cafe close early no activities the cafe near the pool. The food also bad, ordered Tomyam but too salty the taste no like tomyam really frustrated since the price quite expensive. Ordered pizza too thin with less topping on the top kids eaten only half of the pizza the really bad. really sorry to say, it is pain when say the truth.
Response from Property: Dear Mr/s. Nizam,Greetings From Wyndham Tamansari Jivva Resort Bali,,Thank you for taking the time to share your feedback with us. We appreciate your honesty, as it helps us to continually improve our services in the future.We do apologize for the inconvenience caused during your stay with us, and we looking forward to get an opportunity to serve you better in the future.Yours Sincerely,Wyndham Tamansari Jivva Resort Bali
dewa suputra
Deluxe King Room
Stayed in Nov 2023
Couples
1 review
10.0/10
Outstanding
Posted on Dec 19, 2023
What an amazing stay. Came for anniversary, sureprised for the anniv set up swan towel and the tasty anniv cake. It was amazing. Check in was quick and the staff are vary helpfull, you only need to sit on the nice sofa and enjoy the loby while being registered. Only need aminute the reception direcly informed that the room is ready and the bellman assist us to the room. The bellman is very helpfull, explaining all the facility completely. We got upgraded to suite ocean view which was amazing. The room is spacious with beautiful interior design. The pool at the balcony is just obviously sweet. The hotel landscape also very nice, we really love it. Will be back for sure. Thank's for the good man, thank you Wyndham.
Response from Property: Dear Mr. Dewa,Greetings from Wyndham Tamansari Jivva Resort Bali,,Thank you for your review, we are delighted to hear that you enjoyed and have a wonderful experience during your stay with us.We truly appreciate your kind review, and we look forward to welcoming you back for another memorable stay in the Future.Yours Sincerely,Wyndham Tamansari Jivva Resort Bali