Peaks Hotel and Suites

Peaks Hotel and Suites Reviews

Peaks Hotel and Suites

218 Lynx St, Banff, Alberta, T1L 1K5, CanadaView Hotel Details
Peaks Hotel and Suites
Peaks Hotel and SuitesPeaks Hotel and SuitesPeaks Hotel and Suites
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Peaks Hotel and Suites Guest Reviews

4.6/5
Great
136 review
Verified reviews
Location4.6
Amenities4.5
Service4.5
Cleanliness4.7
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All reviews(136)
Positive reviews(36)
Reviews with photos/video(5)
Awesome rooms(13)
Awesome stay(10)
Clean and tidy(9)
Great location(9)
ayush dhanuka
Junior Studio, 1 King Bed, Back Alley View With Balcony
Stayed in Oct 2024
Couples
1 review
4.0/5
Very Good
Posted on Oct 21, 2024
Everything was pretty decent except parking fees. The hotel should not be charging 18 cad per night. The room is already very expensive and hence parking should be accompanied accordingly.
Response from Property: Hello Ayush, thank you for your valuable feedback, we will pass that to the management teams, we hope your enjoyed your stay with us, hope we will see you soon in the near future thank you, Front Desk Team
Guest User
Standard Room, 1 King Bed, Back Alley View
Stayed in Apr 2024
Couples
3 review
4.2/5
Very Good
Posted on Apr 26, 2024
Things are all good, just there might be morning train sound that might wake you up
Response from Property: Dear guest, Thank you for taking the time to review our hotel. We appreciate your feedback and hope to welcome you back sometime in the near future. Best regards, Front Desk Team.
Guest User
Junior Studio, 2 Queen Beds, Street View
Stayed in Jun 2023
Travel with friends
32 review
4.7/5
Amazing
Posted on Jul 1, 2023
One of the best accommodations in Banff town, hope they could offer liquid body wash than soap tho.
Response from Property: Dear Guest,Thank you for taking the time to leave us your review.We're happy to hear you enjoyed your stay with us at the Peaks Hotel and Suites. We'll be sure to pass your kind words on to our team.We have passed your feedback concerning our shower products on to our management team. We look forward to welcoming you back, hopefully in the near future.Sincerely,Front Desk team
Guest User
Standard Room, 2 Queen Beds, Partial View With Balcony
Stayed in Oct 2022
Solo travellers
15 review
5.0/5
Outstanding
Posted on Nov 19, 2022
By far one of my best stays in banff. super friendly check-in. one of the only places to have over size vehicle underground parking.
Response from Property: Dear Guest,Thank you for taking the time to leave us your kind feedback.We're happy to hear you enjoyed your stay with us at the Peaks Hotel and Suites and appreciated our friendly staff. We'll be sure to pass your kind words on to our team.We look forward to welcoming you back, hopefully in the near future.Sincerely,Front Desk team
Draven Timberlake
Junior Studio, 2 Queen Beds, Street View
Stayed in Jun 2022
Family
31 review
4.7/5
Amazing
Posted on Jun 20, 2022
the environment is great and have a great looking. recommend this
Response from Property: Dear Draven, Thank you for taking the time to leave us your kind review. We're happy to hear you enjoyed your stay with us in Banff. We'll be sure to pass your kind words on to our team. We look forward to welcoming you back, hopefully in the near future. Sincerely, Front Desk team
Mi474747
Standard Room, 2 Queen Beds, Back Alley View
Stayed in Sep 2024
Couples
20 review
5.0/5
Outstanding
Posted on Oct 3, 2024
I like it very much. Facilities: Complete facilities and supporting facilities Sanitation: Very clean and new Environment: There are restaurants, cafes and small shops around. It is in the center of Banff town and you can walk to various areas. Service: The staff is very polite and considerate
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「旅」と「酒」が好き
Standard Room, 1 King Bed, Back Alley View
Stayed in May 2024
Couples
4 review
4.5/5
Great
Posted on May 22, 2024
A hotel with a great location 🏨 Just a short walk from Banff Boulevard. A clean hotel that emphasizes wood 😊 Since the boulevard is close, it's okay if there are no restaurants inside the hotel 🆗 There's a steakhouse called "bluebird" next to the hotel. The prices are reasonable and the customer service is excellent, so I recommend it. For breakfast, McDonald's is open 24 hours a day, and the restaurants in Park Lodge, which are affiliated with the hotel ❓, look good too. Even if you don't eat out, there is a supermarket and liquor store nearby, so it's even more reasonable to buy something there and take it home 👍 In addition, Park Lodge seems to have a spa, so if you bring your swimsuit, you can use it! ️ This time, I didn't bring my swimsuit, so it's a shame 😢 There are some things that are a shame. The way the water comes out of the shower is a bit difficult to use 😆 It's a bit of a shame that it's bar soap instead of body soap 😢 It's also a shame that there are no bathrobes 😢 But it's clean, the rooms are spacious, and it's close to the boulevard, which is the biggest advantage. I recommend it in combination with Park Lodge 😊👍
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Response from Property: Dear Guest,Thank you for taking the time to revew our hotel. We're happy to hear you enjoyed your stay and appreciated our fantastic downtown location and the cleanliness of the hotel.We look forward to welcoming you back, hopefully in the near future.Sincerely,ConnorFront Desk Team
Guest User
Standard Room, 2 Queen Beds, Back Alley View
Stayed in Sep 2024
Couples
12 review
4.1/5
Very Good
Posted on Sep 26, 2024
The room is relatively large Facilities: average Sanitation: OK Environment: average Service: average You can download the software to install the access control on your phone
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Response from Property: Dear Guest,Thank you for taking the time to review our hotel, we appreciate the feedback you have given us. We hope to be able to welcome you to Banff again in the future.Warm regards,ConnorThe Peaks Team
Guest User
Standard Room, 2 Queen Beds, Back Alley View
Stayed in Aug 2024
Family
6 review
4.5/5
Great
Posted on Aug 27, 2024
This is a very nice hotel in Banff town. The kitchen in the suite is fully equipped. You can buy some food in town and have breakfast in the room (the hotel does not have a restaurant, and the buffet breakfast opposite is a bit expensive). There is a bar at the entrance, where you can get coffee, tea, etc. by yourself, which is convenient.
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Response from Property: Dear Guest,Thank you for taking the time to review our hotel, we appreciate the positive feedback! We're glad to hear you enjoyed your stay and also the kitchenette in your suite. We hope to welcome you back to Banff sometime in the future!Warm regards,ConnorThe Peaks Team
Guest User
Standard Room, 1 King Bed, Back Alley View
Stayed in Aug 2024
Couples
6 review
5.0/5
Outstanding
Posted on Aug 17, 2024
The room is clean and comfortable. It is very close to the Banff Center. It is very convenient and has its own parking lot
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Response from Property: We're glad to hear you enjoyed the cleanliness and convenience of our hotel. We hope to welcome you back to Banff again in the future!Sincerely,Front Desk Team
Guest User
Standard Room, 1 King Bed, Back Alley View
Stayed in Jun 2024
Travel with friends
15 review
5.0/5
Outstanding
Posted on Jul 14, 2024
The front desk changed me to a room with a yard on the first floor, where I could enjoy the beautiful scenery of Banff while drinking tea. The hotel is very close to the busiest street in Banff town, within walking distance, and there are many restaurants to eat. High cost performance.
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Response from Property: Dear Guest,Thank you for taking the time to review our hotel. We're glad to hear you enjoyed our fantastic downtown location and we hope to welcome you back to Banff again.Best regards,Peaks Hotel & Suites Team
EnZhen
Loft Suite
Stayed in Nov 2023
Couples
5 review
5.0/5
Outstanding
Posted on Dec 24, 2023
Right in the center of Banff town, it's very convenient to go everywhere. Free hot chocolate, coffee and tea are available at the front desk. Very quiet at night. The accommodation type is a loft and the facilities are particularly complete. I will stay here again next time I come to Banff!
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Response from Property: Dear guest, Thank you for taking the time to fill out our survey. We're happy to hear you enjoyed your stay. We are glad to hear that you enjoyed all of our amenities from our property and look forward to welcoming you back, hopefully in the near future. Sincerely, Front Desk team
Guest User
Standard Room, 1 King Bed, Back Alley View
Stayed in Feb 2024
Couples
10 review
5.0/5
Outstanding
Posted on Mar 15, 2024
Located in the center of Banff town, the room is clean and has simple kitchen tools, microwave, kettle, coffee machine and other facilities. The loft room type is also very large and I will recommend it to my friends.
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Response from Property: Dear Guest,Thank you for taking the time to leave us your kind feedback. We're happy to hear you enjoyed your stay and appreciated our cleanliness and our spacious rooms. We'll be sure to pass your kind words on to our team.We look forward to welcoming you back, hopefully in the near future.Sincerely,Front Desk team
Guest User
Standard Room, 2 Queen Beds, Back Alley View
Stayed in Oct 2023
Family
3 review
4.7/5
Amazing
Posted on Oct 27, 2023
The hotel is newly renovated and the facilities are very new. The room was very clean. It's quieter as it's not facing the street. There is automatic check in and check out, but the front desk staff is unskilled.
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Response from Property: Dear guest,Thank you for taking the time to fill out our survey. We take our Guests' feedback and concerns seriously, as we always want to improve and offer a memorable experience.We're sorry to hear that we fell short of your expectation about our staff process checked in. However, we are glad to hear you otherwise enjoyed your stay and would love to welcome you back to demonstrate the improvements we have made.Sincerely,Peaks Hotel & Suites Team
Anonymous User
Standard Room, 1 King Bed, Back Alley View
Stayed in Sep 2023
Family
10 review
3.0/5
Posted on Oct 1, 2023
Very average hotel, very expensive on weekends, not recommended. I thought price was related to quality and reviews, but the reality is that the gap is too big. 2/5 of the price space is a loss. It is recommended not to order if it exceeds 2500.
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Response from Property: Dear guest, Thank you for taking the time to fill out our survey. We take our Guests' feedback and concerns seriously, as we always want to improve and offer a memorable experience. We're sorry to hear that we fell short of your expectation about our value.Banff Alberta National Park offers an unparalleled opportunity to immerse yourself in nature's beauty. Home to majestic mountains, pristine turquoise lakes, and an abundance of wildlife, this park is truly a treasure waiting to be explored.However, it's worth noting that Banff Alberta National Park has a well-deserved reputation for being a bit more expensive compared to other tourist destinations. This is primarily due to the high demand for accommodations, limited availability, and the park's commitment to preserving its delicate ecosystem. As such, prices for accommodations, activities, and dining options may be higher than average.Being located in a National Park comes with some perks and non-perks. Unfortunately, in the town of Banff, similar to other mountain towns like Aspen and Jackson Hole in the US, the demand is the main driving factor for establishing rates. As you can see, summertime brings in a lot of International tourists, bringing the rates quite high. For any travels, I always recommend booking early and directly to secure the best available rates and set expectations right.We are sorry to hear you feel like the rates aren't fairly priced, and we apologize for falling short of your expectations. We thank you for your patronage and honesty in your feedback.Sincerely, Front Desk team