Guest Reviews of The Rich Residence Sukhumvit Nana
8.8/10
Very good
127 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.1
Amenities8.4
Service8.7
Cleanliness8.9
Filter by:
Sort by:
All reviews(127)
Positive reviews(118)
Reviews with photos/video(28)
Great location(32)
Clean and tidy(25)
Great service(19)
Awesome rooms(17)
Awesome stay(15)
Convenient location(13)
Clean pool(6)
Easy to get around(6)
Negative reviews(9)
Rebecca Cock
Double Room-1 Bedroom
Stayed in Nov 2025
Couple
13 review
8.5/10
Very good
Posted on Jan 4, 2026
It was a lovely experience and the location was incredible. I truly felt "rich" living there! However, the "rooftop pool" was on the 4th floor, and not a great vibe. No food or drinks were allowed and there was no restaurant or bar nearby so there was no vibe. That was the main reason we chose the hotel and it was a disappointment.
Response from Property: Dear Rebecca,Thank you for sharing your experience and for your high rating. We are delighted you felt the allure of our incredible location and enjoyed a lovely stay.We sincerely apologize for the disappointment regarding the pool's atmosphere, especially as it was a deciding factor in your choice. We value this feedback.We would be honored to welcome you back, hoping to provide a more fulfilling experience.Best Regards,The Rich Residence Sukhumvit Team
Guest User
2 Bedroom Junior
Stayed in Nov 2025
Family
2 review
9.5/10
Amazing
Posted on Jan 3, 2026
This is my second time staying here. The hotel is located in a busy area, within walking distance to the subway. The room is clean and spacious, the bathroom is big enough, and the service is thoughtful and patient.
Original textTranslated by Google
Response from Property: Dear Guest, we are honored to learn that you have chosen to stay at The Rich Residence Sukhumvit again. Thank you for specifically mentioning the hotel's convenient location and spacious, clean rooms. We are even more delighted that you praised the patience and attentiveness of our service team. This high rating is a great encouragement to us. We look forward to once again lighting a warm lamp for you amidst the hustle and bustle of Bangkok. Sincerely, The Rich Residence Sukhumvit Team
Guest User
2 Bedroom Premier
Stayed in Nov 2025
Family
17 review
9.0/10
Great
Posted on Jan 1, 2026
The hotel is located near Nana bts station, convenient to travel to various places including Siam, wat mangkon etc. Overall it is a good stay.
Response from Property: Dear Valued Guest,Thank you for your wonderful review. We are very pleased to know you found our location near Nana BTS station to be so convenient for exploring areas like Siam and Wat Mangkon.It is great to hear you had a good overall stay with us at The Rich Residence Sukhumvit.We look forward to welcoming you back and ensuring your next visit is filled with comfort and care.Best Regards,The Rich Residence Sukhumvit Team
RmnaRz
Double Room-1 Bedroom
Stayed in Dec 2025
Solo traveller
12 review
10/10
Outstanding
Posted on Feb 2, 2026
Very privacy. No disturbance. Very safe. This is home.
Ali Alblooshi2
2 Bedroom Premier
Stayed in Sep 2025
Couple
16 review
10/10
Outstanding
Posted on Oct 25, 2025
Nice hotel and good staff
Location is very good all things near by
Response from Property: Dear Valued Guest,Thank you for sharing your kind words, we are delighted that our team made a positive impression and that you found the hotel pleasant. It’s wonderful to hear you appreciated our convenient location and the easy access to nearby amenities.Your perfect rating brightens our day, and we hope to welcome you again soon to The Rich Residence Sukhumvit for another comfortable stay.Best Regards,The Rich Residence Sukhumvit Team
Guest User
2 Bedroom Junior
Stayed in Jan 2026
Family
1 review
9.5/10
Amazing
Posted on Feb 3, 2026
A little bit noisy at night due to traffic nearby..otherwise perfect particularly location.
Guest User
Double Room-1 Bedroom
Stayed in Nov 2025
Couple
5 review
10/10
Outstanding
Posted on Jan 1, 2026
We thoroughly enjoyed our stay here. The bed was incredibly comfortable, the service was great, the staff were friendly, and it was very clean! I would definitely recommend this hotel.
Original textTranslated by Google
Guest User
Double Room-1 Bedroom
Stayed in Nov 2025
Solo traveller
5 review
8.5/10
Very good
Posted on Jan 22, 2026
Its okay. The hotel is located in a big condo mostly inhabited by arabs (which were all very nice and respectful!). My room was very spacious and modern, only downside was a little bit of what i assume was/is earthquake damage on the walls and some mold in the bathroom. Housekeeping and staff at the reception were very friendly :)
Gordo W
Double Room-1 Bedroom
Stayed in Feb 2025
Couple
31 review
9.0/10
Great
Posted on Apr 3, 2025
This stay was an extension to our original booking.
No change to my original review.
Enjoyed our stay.
6/12
Teek_
Double Room-1 Bedroom
Stayed in Nov 2024
Solo traveller
19 review
4.5/10
Posted on Dec 30, 2024
Not worth it for it's price.
The drinking water they gave had a weird taste. I didn't drink it.
I specifically asked for higher room that they didn't / couldn't give.
It's close to Nana. You can assume that neighborhood is dirty, messy and rude. I will not stay there again.
They don't have any service in the hotel but they will knock your door exactly at 12:00 to checkout.
John Khaleel
2 Bedroom Junior
Stayed in Apr 2025
Family
5 review
10/10
Outstanding
Posted on May 10, 2025
Beautiful Trip
Response from Property: Dear John,Thank you for your wonderful feedback. We're delighted to hear you had a beautiful trip with us. Our team takes great pride in offering exceptional service and ensuring our guests enjoy their stay to the fullest. We look forward to welcoming you back for another memorable experience.Best Regards,The Rich Residences Sukhumvit Team
Guest User
Double Room-1 Bedroom
Stayed in Apr 2025
Couple
4 review
9.5/10
Amazing
Posted on Jun 6, 2025
Very good location, clean rooms serviced daily. Pleasant helpful staff.
A couple of small let downs: there were no hand towels in our room and you have to find someone in the admin office near the pool or go to reception to get pool towels, it would be handy not to have to go through the effort to get pool towels.
Response from Property: Dear David,Thank you for taking the time to share your experiences from your recent stay. We are delighted to hear that our prime location and our committed team added value to your visit.We appreciate your feedback on the hand towels and the process for acquiring pool towels. Your comments will help us streamline our services and enhance our guest experience. As we are always looking to improve, we are currently reviewing the availability and accessibility of our towels in the rooms and near the pool.We're grateful for your constructive insights, which help us enhance our levels of service and ensure our guests have a truly enjoyable experience. It was our pleasure to have you as our guest and we look forward to welcoming you back in the near future.Best Regards,The Rich Residence Sukhumvit Team
Anwar Alrashdi
Double Room-1 Bedroom
Stayed in Jun 2025
Travelling with friends
2 review
3.0/10
Posted on Jul 15, 2025
This hotal very bad hotal on the world I not booking again and very very bad service
Response from Property: Dear Anwar,We are truly sorry to hear about your less than satisfactory experience at our hotel. We always aim to deliver a great experience and we are gutted when we don’t meet expectations. Thank you for taking the time to bring this to our attention.Your feedback is very important to us, and we would appreciate the opportunity to learn more about what went wrong so we can make improvements. We hope you might consider giving us another chance in the future to provide you with the experience you deserve.Best Regards,The Rich Residence Sukhumvit Team
Ms.Nicole Parker
2 Bedroom Premier
Stayed in Nov 2025
Family
10 review
10/10
Outstanding
Posted on Feb 7, 2026
Great location, customer service & stay :)
Arif Sultan
Twin Room
Stayed in Jun 2025
Family
7 review
6.0/10
Posted on Jul 14, 2025
Worst hotel in terms when coming accommodating request
Response from Property: Dear Arif Sultan,Thank you for taking the time to share your experience about your recent stay at our hotel. We apologize for the inconvenience you faced regarding your request. We strive to make every guest's stay as comfortable and convenient as possible, and we are disappointed to learn that we were not up to your expectations. We appreciate your feedback as it allows us to identify areas in which we need to improve. We are working diligently to ensure our guest's requests are fulfilled in a timely and efficient manner, and your comments will help guide us towards making relevant improvements.Despite this experience, we hope that you enjoyed other aspects of your stay, such as our amenities and the hospitality of our staff. Your feedback is very valuable to us, and we assure you that your concerns will be addressed.We hope that you will consider staying with us again so we can provide you with a better experience and exceed your expectations. Thank you again for sharing your insights. Your understanding is much appreciated.Best Regards,The Rich Residence Sukhumvit Team