Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Apr 27, 2025|Classic Double Room With Double Bed
Guest UserCan’t fault Dakota hotels. The comfy beds and all round service from reception to the grill and bar staff.
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Price per night from:AU$172
Posted on Oct 19, 2025|Accessible Queen Studio Suite
a4292The hotel is a bit out of the way, and while the surroundings are very quiet, it felt a little unsafe to go out after dark. It was a pleasant surprise that the front desk staff had their own translation device, and the restaurant even offered hot water, showing the hotel's inclusivity and genuine hospitality towards guests from all over the world. The room was spacious and well-equipped, and parking was convenient.
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Price per night from:AU$120
Posted on Jun 11, 2026|Double Room
Anonymous UserHad a very pleasant stay at this hotel. The room was clean and comfortable, the staff were friendly and helpful, and the location was convenient. Everything went smoothly during my visit. I would be happy to stay here again and recommend it to others.
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Price per night from:AU$91
Posted on Jun 1, 2026
manchester to newcastleHelpful friendly staff at reception
Good location.
The bathroom in my room had an unpleasant odour, smell, possibly the pipes from the toilets, was clean but the smell was very unpleasant. Bathroom needs ripping out & updating & new pipes for toilet. Not good for light sleepers like myself - can hear drunks outside & people outside at night. The train going past on the bridge is a lil noisy & the guests in other room made noise. Comfy bed & nice sized room & view. Hard working housekeepers who do an EXCELLENT job 💫💫💫 Good value for money.
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Price per night from:AU$91
Posted on Mar 31, 2026|Queen Accessible Room
Guest UserWhat a perfect location for a flight from Newcastle.. The room was massive , beautiful bedding, fridge , kettle , coffee etc and a delicious complimentary cookie when we checked in. We ate in the Italian restaurant where the waiter and waitresses were so smiley and helpful. Wonderful service . We’ll be back for certain
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Price per night from:AU$111
Posted on Jun 7, 2026
Guest User
Everything was as expected except for clenness - the cups and spoons were not cleaned, there were stains of coffe or tea from the previous stay, we washed them.
The most terrible part was bathroom:
- there was a stainfull unwashed towel on the bathroom floor as we entered the room but even worse was the shower cabin. It was all slippery from the previous person’s shower and lots of short shaved hairs - all in all, the room was ok but the bathroom was absolutely disgusting. One more thing to mention would be a lot of noises from other guests which explains the poor sound-proofing of rooms.
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Price per night from:AU$95
Posted on Aug 16, 2025|Junior King Suite With Sofa Bed And Kitchen
Guest UserBooked a room away from the lift. Gave us a room next to the lift. Went down to see ifcwe could get it changed as we wanted a quiet room On check in we requested this so obviously next to the lift facing the stack is not a quiet room. Next room was directly above the hotels air conditioning unit gave up as obviously the receptionist was having a serious customer service melt down especially when we went out 10 minutes later and she called over ..is that room OK for you? Obviously not as the air conditioning unit screamed all night long we just said yes as what was the best room going to be ?? Certainly will not be back thanks to the totally piss taking receptionist
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Price per night from:AU$101
Posted on Oct 10, 2025|City Twin Room
Guest UserThe location is excellent, directly opposite Newcastle train station. The day before, I stayed at the Hampton next door. The price increased significantly the next day, so I moved to this one, which had a stable price. However, it was really bad, and I advise my fellow countrymen to be cautious about staying here.
The room itself matched the merchant's photos. The bathroom was generally spacious, but there was a significant waste of space. It shouldn't have been designed like this after a renovation. I've never seen such a ridiculously designed sink; the faucet is too close to the basin, so simply washing your hands causes water to spill all over the floor. There's also no floor drain in the bathroom, so we had to cover the entire floor with towels.
Also, a £50 deposit is required upon check-in, authorized via credit card. Other hotels usually release it immediately upon checkout. I specifically asked when checking out, and they said it would take 'a few days.' I don't understand why. I waited a week and it still wasn't refunded. After Ctrip customer service intervened, it was immediately refunded. Truly outrageous.
Personally, I think as long as the Hampton by Hilton next door isn't more than 50% more expensive, I'd still recommend staying at the Hampton. It has better facilities, includes breakfast, and the service is better. Don't come here to be annoyed.
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Price per night from:AU$99
Posted on Jan 24, 2026
Guest User
Everything about our stay was perfect from the room to our food we had staff were friendly and social able even when we go to bed there is no noise in corridor l think we have stayed about 5 times and each time perfect.
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Price per night from:AU$70
Posted on Jun 16, 2025
Guest User
Lovely hotel in excellent location. However, when got back to our room in the evening, there was a loud disco going on above us, from the brochure of the hotel it was indicated this would end at midnight. We still heard it at 2am . We also tried to order room service and got no answer on phone.
Finally, we were woken at 8am Sunday morning by what sounded like cleaners moving all the furniture and scrapping the floor.
We mentioned it on checking out, and although the staff apologised, it did not sound very sincere. Would be reluctant to return .
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Price per night from:AU$113