Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Nov 15, 2025|Classic Double Room With Double Bed
Guest UserExcellent stay at the Dakota in Newcastle. Very professional and friendly staff at check-in and the grill. Quality of the room was fantastic, had everything we needed
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Price per night from:US$125
Posted on Jul 27, 2025|King Studio Suite with Quayside View
Guest UserIt was a graduation gift and the room was beautiful and they were cooperative when I contacted them to decorate it they interacted with me even though it was with drawings but everything was beautiful
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Price per night from:US$81
Posted on Apr 13, 2026|Double Room
Guest UserWe booked this hotel for its location near to both the railway station and Utilita Arena and it was perfect. Staff friendly, breakfast included. One point to note re parking which isn’t free (you only get 15 mins free to check in) - parking is in the Grainger Town car park and cost us about £30 for less than 2 days. Double beds are quite small but otherwise we enjoyed our stay.
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Price per night from:US$54
Posted on May 27, 2026
Guest UserFantastic hotel ,rooms were great . The staff were reallyFriendly and a great location , will definitely be coming back . 10 out of 10
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Price per night from:US$57
Posted on Mar 18, 2026|King Room
Guest User
Room was very tired. This use to be a lovely hotel but now, from our recent experience, it’s very much fur coat and no knickers. Lovely reception bar and dinning areas but our room was definitely not what Hilton use to stand for. Our room was very very tired. The wood work was all chipped and looking shabby, the pleather head board had numerous bare/worn areas and there was mould in the bathroom. Not sure if all rooms have these issues our just the ones you get if booked through trip.com.
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Price per night from:US$74
Posted on Oct 10, 2025|City Twin Room
Guest UserThe location is excellent, directly opposite Newcastle train station. The day before, I stayed at the Hampton next door. The price increased significantly the next day, so I moved to this one, which had a stable price. However, it was really bad, and I advise my fellow countrymen to be cautious about staying here.
The room itself matched the merchant's photos. The bathroom was generally spacious, but there was a significant waste of space. It shouldn't have been designed like this after a renovation. I've never seen such a ridiculously designed sink; the faucet is too close to the basin, so simply washing your hands causes water to spill all over the floor. There's also no floor drain in the bathroom, so we had to cover the entire floor with towels.
Also, a £50 deposit is required upon check-in, authorized via credit card. Other hotels usually release it immediately upon checkout. I specifically asked when checking out, and they said it would take 'a few days.' I don't understand why. I waited a week and it still wasn't refunded. After Ctrip customer service intervened, it was immediately refunded. Truly outrageous.
Personally, I think as long as the Hampton by Hilton next door isn't more than 50% more expensive, I'd still recommend staying at the Hampton. It has better facilities, includes breakfast, and the service is better. Don't come here to be annoyed.
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Price per night from:US$70
Posted on Jun 7, 2026
Guest User
Everything was as expected except for clenness - the cups and spoons were not cleaned, there were stains of coffe or tea from the previous stay, we washed them.
The most terrible part was bathroom:
- there was a stainfull unwashed towel on the bathroom floor as we entered the room but even worse was the shower cabin. It was all slippery from the previous person’s shower and lots of short shaved hairs - all in all, the room was ok but the bathroom was absolutely disgusting. One more thing to mention would be a lot of noises from other guests which explains the poor sound-proofing of rooms.
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Price per night from:US$62
Posted on Sep 25, 2025
The mighty Bantam
We had booked a junior suite. On arrival we were greeted warmly and efficiently checked in. We were given our key and told we were in room 118. We were told that we had to go up one floor in the lift and then backdown the stairs as our room was in between floors. It was the only room at that level. Had I have known that I wouldn’t have booked it as I was travelling with my mum who is post surgery with a new hip, and stairs and luggage were a bit of a challenge. Anyway, once inside our suite was perfect. It consisted of a living/dining/kitchen room with a sofa, TV and pretty much a full kitchen, I.e Hob, fridge with an ice box, microwave, dishwasher and washing machine. The bedroom was made to feel a little small as the bed was absolutely huge, it also had a TV in there too. The bathroom was quite standard but spotlessly clean. The only gripe I had was there was only one electric heater and that was in the bedroom, so if you were cold I had to go into the bedroom. Would I stay there again…..yes but perhaps in a room that didn’t need to climb stairs.
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Price per night from:US$81
Posted on Jan 24, 2026
Guest User
Everything about our stay was perfect from the room to our food we had staff were friendly and social able even when we go to bed there is no noise in corridor l think we have stayed about 5 times and each time perfect.
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Price per night from:US$46
Posted on Jun 16, 2025
Guest User
Lovely hotel in excellent location. However, when got back to our room in the evening, there was a loud disco going on above us, from the brochure of the hotel it was indicated this would end at midnight. We still heard it at 2am . We also tried to order room service and got no answer on phone.
Finally, we were woken at 8am Sunday morning by what sounded like cleaners moving all the furniture and scrapping the floor.
We mentioned it on checking out, and although the staff apologised, it did not sound very sincere. Would be reluctant to return .
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Price per night from:US$79