4-Star Hotels in Newcastle upon Tyne

Beautiful hotel with excellent customer service. My request was granted promptly, which I really appreciated. The room was clean, tidy, and very comfortable, making my stay feel like a home away from home. The staff were friendly, helpful, and made sure everything was perfect throughout my stay. I thoroughly enjoyed my time here and will definitely be booking again. Highly recommended

Hotel is fabulous we managed to get parked £18 for 24hours which wasn’t bad ,was greeted by freindly staff,the guy that checked us in was called Daniel he was so accommodating a-great guy asset to the hotel.The room was fabulous looked out onto the river had a super king size bed nice and roomy coffee tea making large tv lovely walk in shower with products ,couldn’t fault the room at all and right next door is a weatherspoons which looks out to the river aswell would defiantly recommend staying there great location

This is my second time staying here.... its very comfortable... easy to access... fast respond.

Great location, within walking distance to both the train station and St. James' Park. I had already paid for the hotel when I booked it, but they asked for my credit card again during self-check-in. I had to find a staff member to process it manually afterwards, so be careful about that. The room was very spacious, and I could fully open my suitcase. The only downside was that the water pressure in the shower was a bit weak.

Quiet location next to the river, the hotel seems old but everything was clean and fully functional, the rooms are huge. But when I asked for toothbrush , the staff told us we can get it from the vending machine in the hotel, but the vending machine was broken and seems like the staff didn’t know which was a bit disappointing.

Frankly, the size of the room is beyond my imagination, very spacious apartment. The kitchen has everything that should be set. You can make breakfast and dinner yourself. We have one night to make our own seafood dinner. You can wash clothes. It feels like home. The facilities are old. Travel is also very convenient, very close to the train station and supermarket, will consider here next time.

My flight was severely delayed and so I did not get to the hotel until 4am. I had rang ahead and a very pleasant lady said she would make sure the reception staff were aware. I arrived and checked in, which was very smooth. My room was ready and very familiar to me as I am always given that room. The bed is extremely comfortable, but so high! I am only 4'11” and I always have a problem actually getting on the bed. I use my cabin bag laid down as a step. I always feel confident at this hotel as a solo traveller.

The facilities are relatively new, but there's no main light in the bedroom, making it very dim at night. The bathroom is quite spacious, but lacks heating. The shower has great water pressure, which is a plus. There's a mini-fridge with two complimentary bottles of water, and you can ask the front desk for more if needed. The cleanliness was generally acceptable. The hotel's location is close to the train station. You can faintly hear the train from the room, but it wasn't a major issue. It's an 8-minute walk from the train station to the hotel, but you have to go around the front of the station to get to the back where the hotel is situated. This can be a bit challenging if you have heavy luggage, as the path isn't entirely flat and requires some effort. For service, the front desk offers luggage storage. However, there was only one person at the front desk during check-in, so I had to wait for quite a while.

The location is excellent, directly opposite Newcastle train station. The day before, I stayed at the Hampton next door. The price increased significantly the next day, so I moved to this one, which had a stable price. However, it was really bad, and I advise my fellow countrymen to be cautious about staying here. The room itself matched the merchant's photos. The bathroom was generally spacious, but there was a significant waste of space. It shouldn't have been designed like this after a renovation. I've never seen such a ridiculously designed sink; the faucet is too close to the basin, so simply washing your hands causes water to spill all over the floor. There's also no floor drain in the bathroom, so we had to cover the entire floor with towels. Also, a £50 deposit is required upon check-in, authorized via credit card. Other hotels usually release it immediately upon checkout. I specifically asked when checking out, and they said it would take 'a few days.' I don't understand why. I waited a week and it still wasn't refunded. After Ctrip customer service intervened, it was immediately refunded. Truly outrageous. Personally, I think as long as the Hampton by Hilton next door isn't more than 50% more expensive, I'd still recommend staying at the Hampton. It has better facilities, includes breakfast, and the service is better. Don't come here to be annoyed.

The location of the hotel is right opposite St James’ Park stadium, which is perfect as we were there to watch Newcastle United Football Club’s matches. It is easily accessible to every area of the town and also walkable to the city centre and the train station. We very much enjoyed our stay at the Sandman Signature Newcastle hotel and would recommend this hotel to anyone who visits Newcastle!