Hakone Hotels with Bars

Hotel Indigo was recommended to us by a co-worker. She raved about how much she enjoy her stay, so we decided to visit for our Anniversary. We loved everything about this hotel from check in to check out, everything was amazing. The hotel staff always made us feel welcome, by greeting us (by name most of the time) whenever we were out and about in the hotel. Hannah checked us in. She was nice and provided us with information about the area. We had the breakfast included in our stay. The restaurant manager Koji-san was awesome. While not a picky eater, I do like my eggs cooked a certain way...lol.. On the first day of breakfast, my eggs were not cooked to my liking. When my plate was taken, Koji-san noticed that I did not eat my eggs. He immediately came to our table and inquired about the eggs. I told him that they were too soft for me. He apologized and asked if I had enough to eat and said that he would like to try again the next morning. I thought this was such a kind gesture. For the next 4 days, my eggs were cooked exactly how I like them. We had dinner at the hotel restaurant. It is a bit pricey, but the chef is very good. The salmon and asparagus were my favorites. Our anniversary was on the 22nd and we received a call from the front desk asking if they could bring us a gift for our anniversary. They brought us an assortment of sweet treats, which we enjoyed with a cup of tea. Very sweet. Our room was spacious, clean with the perfect temperature. The television was the largest that I have seen a Japanese hotel. Our room was on the riverside with a private outdoor onsen. While relaxing in the onsen, you can hear the calming sounds of the river. There is also a foot soak in the garden area. it was a bit to cold outside for me, so I didn't get to enjoy it on this stay. The hotel was cleaned thoroughly and safety precautions were taken. All of staff wore masks and for breakfast, we were provided with gloves to get continental items from the buffet. All tables were wiped down immediately after a party left and were socially distanced. The hotel is in close proximity to just about everything. During our 5 day stay, we visited The Open Air Museum, the Venetian Glass Garden, Gora Park, and The Red Gate of Peace. We will definitely be returning and look forward to our next stay in the Spring.

It’s a nice newly renovated building, with pretty garden views … but for the price the service was lacking. Queuing up to check in via a machine was a miss, and as a vegetarian I struggled at the expensive buffet. No help was provided when I asked for it, no reply to feedback left for management either. Next time I’d stay elsewhere and just pay for day use of their pool area, which was certainly fun for our 3yo.

I was seeking a ryokan with private onsens and the willingness to accommodate my primarily vegetarian dietary habits. I chose Hakone Gora Byakudan and was extremely pleased in every single way. We were a little on the early side (around 2:00 in the afternoon) when we asked someone at an information desk by Gora Station to please call the ryokan and ask if they could pick us up (as we had been instructed). Within 5 minutes we were picked up and brought to the beautiful ryokan, removing our shoes upon entry. The room was fantastic. We were in ”hako”, just off the lobby. The space was perfect! And we loved the privacy of the onsen. Both dinner and breakfast were served in a small private dining room. They indeed served me a vegetarian meal with many courses. My husband had some meat or fish in his meal and they provided us each with separate printed out menus. It was truly fantastic!

One of the best hotel I’ve stayed throughout my Japan trip. Service was excellent. The room and the bathtub was good and really comfortable. My partner and I felt the dinner and the breakfast was really good. High quality ingredients and lots of variety. I would recommend going to the open air public onsen to check out the view (when it is not foggy).

Very good experience in Hotel with traditional meals including dinner and breakfast. Hot springs are very extraordinary and we relaxed in both private and public hot springs. Front counter are very friendly and helpful for all information needed. Night Ramen is served for guests and very nice. Recommended for accommodation.

Pleasantly surprised by the large room we got, with an enclosed balcony overlooking the lush green valley. Spacious bathroom. Clean room. Excellent onsite onsen - enjoyed the experience. Lovely dining areas and sushi restaurant. Free pickup from Odawara Shinkansen station (45 min ride to hotel). Hotel offers free dropoff and pickup to local train station so you can comfortably take the cable car to Lake Ashi. Highly recommend the cable car, boat across Lake Ashi and Hakone's open air museum.

This hotel is a historic property set in an iconic setting. We stayed in the Forest Section which features large, comfortable rooms that were a little dark, the bathroom lighting could be improved. Here is my issue. We arrived around 1:15 and we’re told that we could check in at 3:00. We had lunch in their cafe ( 50$) and asked again about an hour later if we could have early access. The very polite desk clerk replied “ Yes, for $70 dollars “. Astounded , I countered that we were departing early 2 days later, and he reduced the amount to $35. Now here is where communication becomes an issue: I continued the “are you kidding me?” and he kept bowing. I thought the issue was settled. That night and the next we ate at their lovely restaurants, French and the Cascade. Food and service was superb. With wine we spent about $900. Check out was early, and my husband didn’t really examine the bill. When we were back in our free early access room in Tokyo I noticed the $35 charge. I contacted the hotel’s customer service and they confirmed the charge. So, what about customer hospitality? I have NEVER been charged an early access fee for an hour. They have been times when we patiently waited for a room to be readied, and never demanded a rebate. It is all part of the guest/host agreement, I think this is probably a corporate decision by the Fujiya Group. Rethink your mission, guys, make guests feel wanted!

We stayed at the Hakone Hotel as part of a tour group. We had a spacious twin room with a view over the garden and part of Lake Ashi. The room spotlessly clean and was very comfortable. We had a comfortable chair and a comfortable 2 seater couch as well as comfortable beds. In the morning we had a beautiful clear view of Mt Fuji from the grounds of the hotel. We had a delicious included dinner at the hotel as well as a good buffet breakfast. There was a capsule coffee/tea maker in the room that I tried with Earl Grey Tea which was a bit strong for my taste.

I visited for a walk in the morning at the location adjacent to Hakone Shrine. Lots of green. A promenade full of flowers. A promenade on the shore of the lake. You can see Mt. Fuji beautifully, and you can also see pirate ships passing through Lake Ashino. The silence as if time had stopped. The chirping of small birds is comfortable. I was surprised to stay at a resort where the speaker was wired, but I don't need such a small work here. Hotel to enjoy hotel stay. The customer feels like a repeater is quite, a little elegant and noisy, old, gentlemen, ladies 々. It's not a place for noisy young people to go. The food was a long-established hotel, so I chose Western food. There were many reviews that Japanese food was good, but because it is a hotel, the food is elegant and a little on a large plate. Is delicious. I wonder if it's not enough, but it's enough. Upgrade of main dishes that are common in cheap hotels these days. It was also here. The course was changed to Hoho meat grilled Wagyu beef steak and brand beef steak. The chef served hoho meat, so I didn't change it, but it was an elaborate grill, but after all, hoho meat was hoho meat. I should have upgraded. It's a simple story, but I think the main dish is Japanese beef steak without discounting. 〇〇 Great deal at sale! I will stay there because the guide will come from the travel site, but I feel that every hotel is having a hard time with the main. Then, I wish I had stopped selling. The ladies I met in the hall were highly praised for Japanese food. Next time, if I can come to the flowering season, I would like to try a Japanese restaurant.

The soundproofing effect of this hotel is very good and the room was very quiet, which allowed me to have a good rest. The service attitude of the hotel staff was very good, warm and thoughtful, and made me feel very welcome. The location of the hotel is also very good, with convenient transportation and many attractions and restaurants nearby. All in all, I like this hotel very much and highly recommend it!