Beach Hotels in Koh Lanta

Much has been said about the hotel’s aesthetics so I’d like the comment on the service recovery of the F&B team. Despite having an incident with my first meal, the team followed up not just with an earnest remedy but graciously checked in with me during the remainder of my stay. Particularly, P’Mai was very friendly and sincere in her demeanour, and I appreciated the gift she had prepared for me on my last day. Overall, it was a sincere and all-rounded service recovery effort delivered by staff who genuinely care about their guests. The only reason I docked a star is for the resort’s relative lack of accessibility to dining and entertainment options outside its grounds, with the closest village being a 10-15 min walk. More day/group trip options to other interesting Koh Lanta landmarks might also help to expand its offering (though it should be acknowledged that some guests might be happy to enjoy amenities/activities within the hotel). All in all, this was a wonderful property to stay in and I’d gladly return/recommend it to others visiting Koh Lanta.

The staff are courteous and helpful. As soon as I arrived, I noticed the mattress was sagging and uncomfortable, and they immediately offered to replace it with a new one. The location is excellent if you want to be close to shops, services, and the walking street. The hotel is a bit dated but has a beautiful sea view, though the beach isn't directly accessible from the hotel. The tide goes out, making it perfect for a lovely sunset stroll in the evening. The sheets were clean, but the pillows less so; they had a very strong smell, and I had to put a towel over them to cover it. We didn't use the pool because we rented a scooter and explored the island, which has beautiful, secluded beaches. However, we did notice that the pool area was very crowded (the sun loungers), but it was clean. We understand that the price was in line with the quality of the property. The breakfast is plentiful and varied. Overall, it's a great hotel if you want to save some money and be close to amenities.

The house is clean, the bedding is comfortable, the boss is very attentive, attentive, and the recommendations are very good. The facilities need to be improved. There is no hair dryer and hot water bottle. It has to be given. It feels too strange. Is there still no hair dryer for washing my hair? Why bother? The deposit of 1000 is also strange. I stayed in 6 hotels throughout the whole process, the only hotel that received a deposit. It may be the peak season relationship, Trip.com reservation, 8 Chairman Mao for one night, expensive, does not match the facilities, I feel that 4, 5 are OK.

I can only assume the five stars are for the bathtub, but the water pressure is quite low. 1. Check-in requires a cash deposit or logging your credit card details. 2. The bedding was genuinely damp. I thought it might be typical for a seaside location, but other hotels, even with sea view rooms, weren't nearly as damp. 3. Upon check-in, the bedding looked really old and worn, like it was long overdue for an update. 4. Razors and similar amenities are not standard; you have to ask for them. This room type has no elevator, and while it's only up to the third floor, it's quite a trek. 5. The poolside area and happy hour by the sea are nice. Compared to the Double Lotus (four-star) hotels nearby, they are significantly better than this one.

There were so many mosquitoes in the room that we couldn't even swat them, so we had to buy mosquito swatters and lemongrass from Big C!! And the room had a strong pungent smell. The staff informed us that when cleaning, they would use food deodorizer from the guests. The pungent smell was so strong that we couldn't sleep!! The area where the hotel had breakfast, there were so many mosquitoes. While eating, many guests had to keep swatting mosquitoes on their arms and legs. But what we saw was that the staff didn't offer mosquito repellent to other guests. My partner and I sprayed a lot, but the mosquitoes still found a blind spot to bite us!!! Some of the breakfast was set up without anything special, such as bread, sandwiches, and desserts. We saw flies land on the food, and the staff didn't try to help chase them away!!!! We booked 2 rooms, paid for them, but stayed only 1 room and then checked out because we weren't happy with our stay at all. We had to worry about mosquitoes in the bedroom and while eating. The pungent smell didn't fade even after 1 room!!! It was such a terrible experience that we didn't want to endure it. Willing to forfeit the cost of one night's accommodation

I loved my stay at Moonlight! The lady at reception was so sweet and helpful, the room & pool were lovely, and I personally loved exploring the abandoned areas of the hotel (tip - if you go through the *slightly creepy* derelict area you get the most beautiful private beach to yourself!!). It's more like a serviced apartment than a hotel so manage your expectations, but that was perfect for me

We stayed here in what was the peak season…many resorts and hotels were sold out in Ko Lanta. The staff are all friendly and genuinely will help and be kind if you are respectful and kind too. The location is perfect. Right in front of the beach and close to cafes, restaurants and local eateries as well as 7/11. The hotel itself has so much potential but it is looking very tired and run down. We stayed in a room that should have had a pool view but all we saw was trees. The room did smell a bit musty at first but this soon disappeared with the smell of sunscreen, and personal fragrances. Previous reviews people wrote about the old, musty towels. This is true. They smell musty, old and are tired looking (bring your own if you can). The beach loungers in front of the pool were perfect each day but it’s a real hit and miss game of who can “bags” a lounger first. Many tourist staying at the hotel would place their towels on the loungers first thing in the morning and wouldn’t even be seen on the loungers until after lunch. In my opinion, the hotel staff need to change this and man it in a different way during peak season. Too many entitled people thinking they own the sun loungers because their shoes were placed next to them 🙄🙄 Overall, if you’re looking for somewhere to rest your head at night, with hot showers, friendly staff, okay breakfast options and mostly clean premises this resort is good. If your more of a person who prefers to spend time inside their resort and looks forward to all the extra amenities then I suggest you try somewhere else 😬

The location of the hotel is very good, right on the beach. The handsome guy at the front desk is very enthusiastic. He booked a room connected to the pool. You can play in the pool by opening the balcony. The BBQ and dinner are very delicious in the evening. I ate dinner on the beach for several nights. ,very happy. Both the elderly and children like it very much. It's a good time to watch the sunset, and the price-performance ratio is very high, which meets everyone's wishes.

The hotel is located in a stunning location. The views are simply amazing. It is noticeable that the hotel has remnants of its former luxury, that it is ancient and has not been in operation for a long time. But the ratio of the price ($50 per night) with the service and the opening views of the island and the sea - only covers its shortcomings in the form of tired furniture. The choice of food is not very large, but we are not a picky customer. We were satisfied with everything, including breakfast included in the price and separate dishes that we ordered for lunch and dinner. The staff is very friendly and fulfilled every request. The downside is that there is no swimming beach, but after walking 1 kilometer along the beach, we realized that there are no ideal beaches on this side. And all the five hotels that were along the road are suffering just as much as we are, only the price is higher there. Another minus is that the room we chose near the pool is high up and it’s hard to climb up the steps into it, but this effort is rewarded with a mesmerizing view from the room or the pool. We spent most of the time at the pool, because... Swimming on the beach is not very comfortable. But I think that we are lucky, because... we were alone there. Completely alone, there were only 5 people in the hotel, together with us, and we saw other people a couple of times. It was gorgeous, chilling in the pool with the coolest views of other islands and watching the birds fly from tree to tree.

Near perfect place. The hostess is particularly friendly. Any problems were solved immediately. The hostess's son is very cute and well-behaved, helping to take the clothes rack before and after running. What a good lawn, I like the environment of this resort very much. The simple breakfast is not bad. The location is very good. There is also a fruit smoothie shop. There are several places to rent motorcycles at the door. It is very convenient to go out to eat and ride a motorcycle? It would be better if you could repair the broken refrigerator appliances. All in all. This place made me feel warm and friendly. A place full of love. An almost perfect place. The hostess is extremely friendly. Any problems were solved immediately. The hostess's son is very cute and well-behaved. He helps carry clothes racks and runs around. What a nice lawn, I love the setting of this resort. Simple breakfast is also good. The location is very good. 711 is just outside the door. There is also a fruit smoothie shop. There are several places to rent motorcycles at the door. Is it convenient to go out to eat and ride a motorcycle? It would be better if the broken refrigerator appliance could be repaired. all in all. This place made me feel warm and friendly. A place full of love.