Clemenceau Street, Beirut, Beirut Governorate 113-5202, LebanonView hotel details
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Guest Reviews of Gefinor Rotana
8.7/10
Very good
66 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.8
Amenities8.7
Service8.6
Cleanliness8.7
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All reviews(66)
Positive reviews(38)
Reviews with photos/video(3)
Negative reviews(2)
Guest User
Guest Room – King Bed
Stayed in Apr 2026
Couple
1 reviews
9.0/10
Great
Posted on Jun 5, 2026
All was good but one of the cups was dirty like someone drank coffe with it and they didnt clean it second 22$ for parking?!
Dr. Adam
Guest Room – King Bed
Stayed in Dec 2025
Couple
26 reviews
10/10
Outstanding
Posted on Jan 17, 2026
I've visited Gefinor Rotana in Beirut every time I land in Beirut. It always kept its class. The rooms are always top notch and best view.
The reception is also as always excellent, highly trained in hospitality, super helpful and like most Lebanese multilingual.
The food and shisha are excellent. Everything at this hotel feels more than a 5 stars hotel.
Even the taxi from the hotel to the airport was punctual on the dot (I think the taxi company is called Saad), the reception booked for me a day earlier.
It's my go to hotel in Lebanon for the past few years and well always retun back to it.
Thoalfiqar Abdulaali
City View Room with Lounge Access - King Bed
Stayed in May 2025
Business traveller
2 reviews
7.0/10
Posted on Jun 11, 2025
I believe the staff and the hotel need to review and implement to more than side inside the hotel
Gefinor Rotana location is the best though traffic is congested However the staff never fails you and always makes you feel at home. I visit Beirut more than 6 times a year and will NEVER change my stay in Gefinor Rotana It’s home for me
Response from Property: Dear Palistingirl, Thank you for choosing Gefinor Rotana Hotel Beirut and for sharing your heartfelt feedback. We are delighted to know that our location and the dedication of our team continue to make you feel at home with every visit. Your loyalty and trust in our hotel mean a great deal to us, and we are truly honored to be your preferred home whenever you are in Beirut. We look forward to welcoming you back for many more memorable stays. Best regards, Samer Abou Aleiwi General Manager
Ashraf Z
Stayed in Oct 2025
Family
10/10
Outstanding
Posted on Nov 28, 2025
The experience was phenomenal and a great value. The location of the hotel is convenient to downtown Hamra, and the AUB. The hotel is very clean with lots of amenities. The breakfast buffet was incredible
Response from Property: Dear Mr. Ashraf, Thank you for choosing Gefinor Rotana Hotel Beirut and for taking the time to share your wonderful feedback. We are delighted to know that you enjoyed our convenient location, the friendliness of our team, and the cleanliness and amenities of our hotel. We are also pleased to hear that you found the breakfast buffet incredible and that your overall experience was phenomenal and of great value. We truly appreciate your kind words and look forward to welcoming you back for many more enjoyable stays. Best regards, Samer Abou Aleiwi General Manager
Guest User
Stayed in Aug 2025
Other
10/10
Outstanding
Posted on Sep 4, 2025
Ideally situated within easy walking distance of Hamra Street, this hotel really did live up to its five-star categorisation in all respects. Any issue we had was always promptly resolved. But it was the service above all that impressed us and nothing was ever too much trouble for the smiling staff. Special thanks to Rasha, Youmna, Sally, Anita, Mohammad, Ali and Ashraf in Concierge/Reception for making our stay so pleasurable. Recommendations by staff were spot on with the exception of Babel restaurant which was highly disappointing.
Hend_Eltaweel87
Stayed in Aug 2025
Business traveller
8.0/10
Very good
Posted on Sep 1, 2025
One of the most convenient hotels in Beirut in terms of location, facilities and staff. Thanks to Mr. Francis Mubarak and his generous hospitality my Mum and I enjoyed the trip a lot. Business facilities are truly impressive as well. Would only wish to see more variety on the breakfast buffet. I’d like to send lots of love to the chef and waiters at the Olive Garden restaurant though for their decency and attentiveness. checkout my amazing pics at instagram/hendeltaweel
Response from Property: Dear Ms. El Taweel, Thank you for choosing Gefinor Rotana Hotel Beirut and for sharing your kind feedback. We are delighted to know that you and your mother enjoyed your stay, and that our location, facilities, and team made your visit memorable. Please rest assured that your valuable comment regarding the breakfast variety has been noted for improvement. We truly value your trust and look forward to welcoming you back for another enjoyable stay in Beirut. Best regards, Samer Abou Aleiwi General Manager
THOMASFROMDAMASCUS
Stayed in Jul 2025
Solo traveller
10/10
Outstanding
Posted on Aug 16, 2025
This was my first trip to Beirut in over 14 months, and I wanted to spend one night in this great city, so I booked my room in advance at the Gefinor Rotana. Now, after this last short stay I must admit the Gefinor Rotana is now: “My Home Away from Home Hotel in Beirut”. The Gefinor Rotana is, in my humble opinion, the best five star hotel in Beirut! There are many, many reasons why the Gefinor Rotana is so, so good. First when I drove up to the main entrance I was greeting warmly by Mr. Hassan, the Gefinor Rotana Doorman for the past umpteen years! I could not imagine how he remembered my name after such a long time. The front Desk receptionists also recognized me and asked how was my drive from Damascus to Beirut? The check in process is very fast and professional. I was upgraded to a one bedroom suite with a beautiful view of the sea and the city. I did enjoy sitting on my balcony for many hour’s! In my suite waiting for me was a fantastic Fruit Plate with seven different fresh fruits, three scrumptious deserts and one bottle of my favorite Lebanese Red Wine – a 2019 Clos St. Thomas Les Gourmets Rouge! During the morning, I wanted to make use of the hotel’s roof top Swimming Pool again, so I simply called the Front Desk and asked for a later check out time, and they at once accepted this important time extension. All the rooms at the Gefinor Rotana have been recently refreshed with new decorations and added additional work space in the living room. The rooms are fresh and very, very clean. Finally, and maybe the most important factor during each of my stays at the Gefinor Rotana I get a fantastic nights sleep as the beds are extremely comfortable. Then you must add the other important items such as the hotels main restaurant, the Olive Garden, it serves a fantastic Breakfast Buffet and has a great á la carte menu for dinner. The Gefinor Rotana has a very nice roof top Swimming Pool, which I used many times even on this short stay plus a very comprehensive Gym that has all the necessary equipment to ensure a safe and thorough work out. I suggest, if you have never stayed in the Gefinor Rotana Hotel, that you try it as you too would believe, like me that this hotel is: “Your Home Away from Home Hotel in Beirut”.
Response from Property: Dear Mr. Thomas, Thank you for choosing Gefinor Rotana Hotel Beirut and for taking the time to share such a detailed and thoughtful review. We are delighted to know that your stay felt like a “home away from home” and that you enjoyed the comfort of your suite, our facilities, and the warm hospitality of our team. Your kind recognition of Mr. Hassan and our Front Desk colleagues is greatly appreciated, and it is always our pleasure to make each guest feel welcomed and valued. We sincerely thank you for your recommendation and look forward to welcoming you back for many more memorable stays in Beirut. Best regards, Samer Abou Aleiwi General Manager
Hamad J
Stayed in Mar 2025
Business traveller
10/10
Outstanding
Posted on Apr 19, 2025
Very warmly received The rooms are good and spacious The bathroom is also of good size and has all the necessary needs including dental kit and mouthwash The towel quality is moderate The housekeeping is superb The restaurant has excellent breakfast, and other dinner options; I recommend the steak sandwich; it’s superb! The staff really make you feel like you are at home
Response from Property: Dear Mr. Hamad, Thank you for your kind words! We’re delighted you enjoyed the spacious rooms, thoughtful amenities, and superb housekeeping. Your kind words about our housekeeping and service mean a lot to us. We truly appreciate your loyalty and thoughtful feedback. Looking forward to welcoming you back! Best regards, Samer AbouAleiwi General Manager
bassem2018
Stayed in Dec 2025
Solo traveller
10/10
Outstanding
Posted on Jan 17, 2026
Simply excellent in everything
Response from Property: Dear Mr. Bassem, Thank you for sharing your feedback. It is truly a pleasure to read how fantastic your visit was at Gefinor Rotana. Thank you for all your kind comments and I look forward to welcoming you again in the future. Best regards, Samer Abou Aleiwi General Manager