Hotels Near Capilla De La Paz. Madre Adela in Bogota

Booking the family room for me and my husband and 2 adult children wasn’t a great idea. We needed a hotel because we were going to arrive in the middle of the night. This one seemed like a good idea. The location is both good- close to museums in the older area of Bogota. But the restaurants weren’t open in the evening. Might have had something to do with all of the soldiers— not the safest part of the city. Although we did feel safe and we could walk to a bike rental and take part in Cyclovia. It’s older and quirky with a nice spot on the roof where you can order drinks and food which was really nice. The walls between the rooms and floors were super thin so you could basically hear everything. Didn’t make for great sleeping.

It was not a good first impression when we arrived in the pouring rain, and the receptionist couldn't find our booking and didn't seem overly bothered about it. I had to show her confirmation on my phone for her to then look a bit harder, finally finding it but no explanation or apology. We then had to sign numerous forms, goodness knows what for, and hope they are not signed to be charged for anything ! But after the initial bad start, the rest was all good. Our Twin Room was lovely, nice and spacious and even had a mini fridge, hob and sink - like a mini kitchenette. Desk, wardrobe, loads of power sockets, and a safe as well. No ac, so the room got quite stuffy so had to keep the windows open. The shower was the best we've had in 3 weeks in Colombia, super pressure, boiling hot, and lots of room - amazing ! Very good value, and the breakfast was really good - cereal, coffee/hot chocolate, fresh juices, eggs to order, pancakes, fresh bread, cheese, ham, salad, toast etc. Very small area though with only a few tables, so it soon felt very cramped. Lovely rooftop garden, but unfortunately it rained both evenings we were there so we didn't use it. Originally built in 1921, and some of it does show its age - the lift looks like the original, really tiny, and jerks alarmingly when it first moves ! The morning receptionist spoke very good english and was really friendly and helpful, and booked us a taxi to the airport for 36,000 pesos. Very good location in La Candelaria area, so nice and easy to walk to main sights from there, and just around the corner from Museo de Oro.

We stayed 2 nights and were very happy with the hotel. Location for a visit to the tourist hotspots is excellent. They are all at walking distance from the hotel. Shops and restaurants are almost at the door. You can easily walk to the cablecar for Monserrate and to the Casa Museo Quinta de Bolivar. La Candelaria is very close to the hotel. Plaza de Bolivar, Museo del Oro, Museo Botero... all at a short walk. Remember that the museums are free on sundays. The hotel is modern with a nice room with all the comfort you need, minifridge, tea and coffee, safe... Everything very clean. Good breakfastbuffet. We had no problem with the system of entering or leaving the hotel. It worked all well. Recommended.

In 14 years of traveling internationally, I have never been treated in such a rude manner. When I came here I told them that I was allergic to certain chemicals in cleaning, such as bleach. For the first week everything was fine, then the cleaner Cindy decides to use chemicals in my room, I came back and got a terrible reaction, then they changed my room, and all the sheets they put on the bed in the new room were stained or dirty or stank. I had to get them to change it six times to find clean sheets. Each time Cindy got angrier and angrier. She had no problem with me sleeping on dirty sheets. Then the new room they put me in was above the kitchen in restaurant so I could not sleep because of the noise starting at 7am finish at 10pm. Then they say they would air out the first room and I could go back in the next day, instead they put another guest in there. The next day after that guest had left the room, it still stank of chemicals -as they did not even clean it or open the window in the bathroom- (where the only air is) they left it filthy from the last guest, ( have photos) Cindy lied that she cleaned it (even though there previous guests towels were still hanging in the room, and she was very rude to me. She was angry that I communicated to the Management what was going on so she became malicious. Then the other cleaner Alejandro purposely took my sheet off my other bed in the noisy room and left me with no sheet. Then the receptionist Stephanie laughed in my face for five minutes when I complained, she then came up to my room and got a sheet and got me to help her put it on the bed even though I'm a paying guest (This was at 5pm after waiting all day for my room) I said the sheet was dirty, she got angry and went and got another, this one was also dirty and stank, so I said softly to her that this was also dirty, and she got so angry and just walked out of my room and ignored me. When I came back from the restaurant she left me locked outside for 15 minutes and did not open the door. Another guest who had just arrived was waiting to. It's 9pm and she will not give me a sheet. Do not stay here if you are a ”gringo” they treat you like an animal as they will not treat you in an equal manner if you do not speak Spanish perfect. I speak some Spanish but none of them ever slow down their Spanish so I can understand. They just speak super quick, with no care, also not one speak a word of English. (which is ok, but they could be patient with Spanish). And if you are in the middle of communicating at reception and a Latino comes up they will just ignore you in the middle of the sentence and talk them. I have traveled all over the world and without doubt Stephanie and Cindy are the worst staff I have ever seen at any hotel I have ever stayed at anywhere in the world. Bottom line is I just wanted to pay for a clean, quiet room, which is the purpose of a hotel. They seemed to have forgotten that.

The location is great, 5 minutes walk from the main city center Golden Museum, it is a hotel-style apartment, the kitchen in the room, the refrigerator is all there, and it is very new. For me, the only drawback is that the toilet bathroom is too small.

Hotel in very good location in the very center at the main deck. The reception service is very nice and helpful. Breakfast is fine. However, a definite minus for lack of air conditioning and fan. To the windows that cannot be opened. The room is small, so at more than 20 degrees outside you just suffocate. Additionally at the hotel disco, so sleep is not possible. Price is adequate for quality provided you sleep 1. night

We arrived at this hotel in the early hours of the morning (4am) after a long haul flight from the U.K. We were obviously very tired and check in was done very quickly and without any stress. We were taken up to our room which, on the face of it seemed spacious and nice, if a little tired, and went straight to bed. I can't fault the customer service, everyone was very professional, polite and welcoming. Disliked · As I showered the following morning, I noticed a dripping coming from the ceiling above the toilet and the ceiling was bowing. We agreed that once we were ready we would report this to reception. I was just drying my hair and there was a big whoosh and part of the ceiling came down! Luckily, no one was hurt but I am surprised that the housekeeping service had not picked up on the leak previously, as this had obviously been building up for some time! I called a lady from housekeeping who was along the corridor from us and she came and had a look and we were swiftly moved to another (not so nice) room that had a ceiling but we guessed had not been used for a while as smelt musty and when we ran the tap the water initially came out brown! It was the first day of our holiday and for the sake of one night didn't want to make a fuss! From our experience, the rooms badly need a refurb but the customer service we received was good.

My second time staying at an Ibis; LOVE these properties. The rooms are very basic but you'll have what you need. The property is fun and stylish, staff was helpful (including arranging midnight airport transportation for us) and there's a full service bar and restaurant. The breakfast buffet has an amazing selection of dishes; I wish hotels in the US offered breakfasts like this! The National Museum right across the street is well worth a visit and you're a short drive to Monserrate and Candelaria.

This hotel and staff were the most kind, courteous, helpful, clean and family oriented - I mean they make you feel like family! I have spent many nights in hotels because of my line of business in real estate and I have NEVER loved a hotel experience like my ten days at this hotel. I never write reviews, good or bad. You cannot go wrong here. Tourists will understand when I say that feeling safe is a must, especially in another country. In the room there was a personalized safe to keep your valuables secure and the staff NEVER enter your room unless directed by guests. The rooms are spotless and fresh smelling, the staff is the hardest working, going beyond with every request - completely and always. This hotel was also the cleanest and best stocked with any amenity needed. My partner and I enjoyed the sanitized saunas, jacuzzis and gym - permitting us to create special long lasting memories! Come to Bogota and stay at this hotel; you will thank me. ＜3 We hope to stay here again, very soon. Special thanks and regards to Karen, Juan Carlos, Diego (all amazing hotel staff) and Orlando (our hotel shuttle driver). You are the best (you killed it) and we thank you from the bottom of our hearts! Siempre tuyo ~Patti xoxoxoxoxo

Some of the staff was very professional and friendly. Unfortunately, other staff was quite rude. For example, when I asked the gentleman at the front desk to copy my vaccine cards, he practically snatched them out of my hands without saying a word. After handing me my copies, he began to walk away while my cards were still sitting in the copy machine. I politely asked for ”mis tarjetas, por favor.” He walked back over, still silent, and I said simply, ”Esos son importantes.” He chuckled under his breath but still said nothing as he handed the cards back. It was as if he simply had no interest in bothering with them unless I asked. Then, after I paid for the copies, he went to look for my change (1,000 pesos). He then told me in an irritated tone that they didn't have any change. I simply said, ”No es importante.” Throughout the whole interaction, he acted very rushed and inconvenienced, as if I was imposing on him, and he never offered the slightest apology for forgetting my vaccine cards or not having any change. (They were not busy at the time; there were two people working behind the counter and no other guests in line. At least the other fellow was professional, unlike his colleague.) I'm aware that my Spanish is still at an intermediate level; however, if you're going to work in the hotel industry (down the street from the airport, in a capital city, no less), the least you could do is show some courtesy to your guests. (We don't have to speak Spanish to pick up on your passive aggressiveness.) Also, when I arrived there were no towels in the room. It took three requests over about 35-40 minutes to get some. Everyone I talked to seemed very professional and intent on taking care of it, but somehow no one delivered until the third attempt. It was surprising, actually, because the room was immaculate and perfectly made up, except for having no towels of any kind. I enjoyed my dinner a lot, and the lady who waited on me was gracious and patient when conversing with me in Spanish. The restaurant took a few minutes to find, as there are two buildings, each with their own lobby, and the fellow at reception who checked me in didn't mention anything about the restaurant.