Top 5-Star Hotels in Bogota

Would recommend! Safe area and great services. I made 2 bookings separately and they arranged to have to stay in the same room (free upgrade) with late checkout as well!

I love this place. This hotel is one of the best in Bogotá. What I like the most is the location and the breakfast buffet. The service as usual was OUTSTANDING. Mr. Pedro, Ana, and David were really professional and EFFICIENT. I booked the restaurant for a family reunion and my family and I had the best time. Thank you for all your efforts to make my experience UNFORGETTABLE. About the room, the mattress was really good. The room has a coffee maker with a selection of coffee pods and tea. The parking is very convenient and free.

I had a large room on the top floor with a big walk-in shower and comfortable bed and nice desk for working at. Great variety at breakfast time from croissants and bread to fruit with very nice coffee either from the pot or a machine. Actually the machine was one of the better ones! Super friendly staff and the airport pickup I ordered was super easy and good value. Gym on the terrace floor is small but I was the only one ever to use it. Outdoor terrace has great views and can get windy so maybw that's why it's not used much either.

Excellent hotel in good location. The gym, sauna and really large pool are something different. Checkin very professional and friendly, always willing to help. Breakfast is amazing with all the fruits in the world. The service of Gloria and others is excellent as well 👍 Rooms are clean and comfortable with all amenities needed.

This hotel is amazing, the suites are HUGE. Bigger than my first apartment. Really enjoy all of the amenities. The staff are very helpful, especially Camillo at the front desk. He helped me with food recommendations and also ordering room service (my Spanish is terrible). I've stayed here twice and it will be my choice for any subsequent trips to Bogota.

My experience was from the front desk and every other service that they offer. They upgraded my room for free and the room was spectacular. They added an extra touch by providing me with local fruits free of charge. At the front desk they volunteered to helped me plan the stay, routes, transportation, everything was great. At the restaurant I told them what I was looking for and asked them if they had it they didn’t have it on the many but they made it for me anyway, and every time I went afterwards even without me asking they kept making stuff specially for me without being on the menu. The gym, is way better than most fancy gyms you pay a high subscription for. The spa was amazing too. There’s so much. Absolutely everything that the hotel offers is great. And people were so friendly and kind and welcoming and treated me like A VIP, even though I look like a vagabond. They offer transportation which is great because it provides that extra level of safety and security

Excellent service, from all the staff; they went above and beyond to make my stay pleasant and comfortable. Close to all, great food, and drinks. The spa was on point, thank you Karen. Finally I can’t thank Stevan enough for all the details and excellent service that he provided at the executive lounge. I highly recommend this hotel and will definitely be back soon.

It is an impressive good hotel in Latin America, especially in Colombia. Good location, quiet and convenient. The room was very spacious and the facilities were new. The afternoon tea on the 13th floor of Happy Hour at 5:30 pm every day is also very rich and high quality. The swimming pool is spacious and bright, and the gym is fully equipped. Not to mention in Colombia, it is also an excellent hotel in the United States. I gave six points for five points. I will live here later.

Hotel was in the perfect location close to all big shopping centres and another plus was it was very clean. Room service was always top standard and consistent however it was big let down that the hotel didn’t communicate the spa/pool pictured was not available during the whole of my stay. If I’m not mistaken it should be clearly communicated to guests prior to accepting bookings if the included amenities are unavailable especially if for long periods. In addition, if the spa is unavailable the lift and level to the spa should be unavailable for guests to swipe to that level.. I went to inspect it (not knowing it’s being renovated) and got stuck on the level as there are no buttons to go back up.. Highly recommended however, it would be nice if the hotel was a bit more mindful with regarding the communicating to guests about renovation of spa and how long it’s being fixed + not allow access down to that level if there is no way back up

Definitely not a Four Seasons experience (June 2024): The good: Excellent location. Management and staff were efficient and attentive. Security is excellent. María in reception and Freddy (staff) were especially helpful, their level of service and professionalism would be the only reason I would reconsider staying at this property. The staff go above and beyond. The bad: Looking at all the 5 star reviews, I see a lot of one-line reviews, so now I’m rethinking the legitimacy of these reviews. After staying in other FS hotels, resorts, this particular property felt a lot like a regular nice hotel with certain amenities. The building itself and lobby are definitely pleasant. I stayed four nights in an upgraded suite. Furniture was dated. Breakfast was not included even though I paid well over 2K. A couch had stains (this was fixed promptly). I understand some tear and wear is normal. Aside from the bed, it did not feel like I was staying at a Four Seasons. I think the potential to elevate the property standard is there, maybe their sister property in Bogotá is more on par with what people expect of FS. I switched to a Marriott property (not for these reasons), and in retrospect, I wish I had just booked the Marriott for my entire stay in Bogotá. Breakfast was included there, and the furniture was nice and the room seemed maintained.