Boutique Hotels in Graz

"We were pleasantly surprised by the convenience, location and the cleanliness of the property. One little thing I didn't like was that I needed to phone to receive the access code to the building as they'd not sent it prior to our arrival."

"Check-in time is given as 1:00 p.m. - 8:00 p.m. In fact, the room could only be occupied shortly before 6 p.m. This was not due to the cleaning team but to reception/management, who had allowed the previous guest to occupy the room until 5 p.m. (instead of just 12 p.m.). The wish of the previous guest was therefore at the expense of the new guest. The welcome discussions at 1:45 p.m., 5:25 p.m. and 5:50 p.m. are a bit tense; a friendly, warm “welcome” is different. A tax is due when checking out, even though the invoice was already charged when booking. This could have been mentioned on the reservation confirmation or somewhere else or at the very latest when checking in. When saying goodbye, an unpleasant situation arises in the form of a discussion with a sluggish, grumbling receptionist who obviously feels disturbed. The room's facilities are perfectly fine: If the bathtub is to be used as a shower, a robust grab bar would be an advantage for safety when getting out (slippery). About the location: within walking distance of the train station, easily accessible by tram, not too far from the center, so there is some (but not really much) street noise until midnight and from 5:30 onwards."