Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jul 2, 2026
SeWeI had a great stay at the NH Hotel Graz City and would definitely choose it again. The location is excellent, making it equally convenient for business travellers and tourists. I could easily see myself staying here for either another work trip or a city break.
The staff were exceptionally friendly, welcoming, and always happy to help, which made the whole experience even more enjoyable.
The rooms were very clean, the beds were comfortable, and the air conditioning worked perfectly - something I really appreciated during my stay, especially considering the hot outside temperatures. Overall, it's a reliable, comfortable hotel with great service, and I would happily recommend it to anyone visiting Graz.
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Price per night from:US$97
Posted on Oct 7, 2025|Standard Double Room
Andras79
Location was within 20 minutes walking to the old town and just 2 minutes on feet to the Grazer Messe (Fair of Graz) facilities. Breakfast was of broad selection and good quality, Tobias satisfied all our wishes in the restaurant. All other staff members (receptionist and cleaning staff) were polite and very helpful. Though the hotel is on a road with tram traffic, noise isolation worked pretty well and we had silent nights. We could easily find parking on the other side of the road, which was luckily free during the weekend. I would definitely return to this hotel if visited Graz next time again.
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Price per night from:US$71
Posted on May 4, 2026
Guest User
Overall a nice stay.
The front desk might have been a bit friendlier
It was quite hpt and air conditioning was not worling properly.
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The rest was pretty good. Cleaning was great. Noce location. Large room with proper bedroom.
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Price per night from:US$76
Posted on Sep 11, 2026|Standard Double Or Twin Room
Guest UserThe location is not the best. Good if you like a quieter stay, but in terms of convenience it's not too great. 15-20 minute walk from the central station, and the city centre is in the opposite direction. You can take public transport fairly easily, but it is also basically necessary to take public transport to get anywhere apart from the supermarket downstairs.
However, the hotel itself is very nice. Modern and well furnished rooms, with helpful facilities including a washing machine (you need to download an app and pay through it). Staff were also very helpful, helped me with luggage storage and to print my train ticket for my next destination. If you don't mind the location, I would recommend the stay here, it is nice value for money.
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Price per night from:US$63
Posted on Mar 29, 2025
Anonymous User
I recently stayed at [Hotel Name], and unfortunately, my experience was extremely disappointing. The customer service was absolutely terrible—staff were rude, abrupt, and completely unhelpful when dealing with issues. Rather than resolving concerns professionally, they argued with guests, even when they were clearly in the wrong.
Additionally, the hotel’s website is misleading. It states that parking is free, but upon arrival, I was charged €10 per night without any prior notice. The parking spaces are also far too small, making it difficult to park properly, especially if you arrive late at night.
Overall, I would not recommend this hotel to anyone. A hotel stay should be stress-free, but the lack of communication, poor service, and hidden fees made this an unpleasant experience.
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Price per night from:US$53
Posted on Jun 30, 2025
Guest User
Across the river from the main city, 3 stops from bus 58 or 63 to the train station, convenient, but not particularly convenient to the main attractions. Walk a few hundred meters to take tram 3 or 5, or take 58 or 63 for one stop to change to bus 3 or 5. There is a BELLA supermarket next door and a eurospar supermarket across the road. The room we were given was on the 3rd floor. Although it was along the street, it was not noisy at all because it was recessed, and the sunlight was not direct, so the temperature and light in the room were good. The hygiene was good, the front desk service was good, and there were not many varieties of breakfast, but it was not suitable for Chinese stomachs.
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Price per night from:US$88
Posted on Oct 8, 2025
Chloedexiaoafei
Hotel parking is very funny, first of all, the hotel does not have its own parking lot, you have to stop the basement below the mall next door. Then when you check out, the hotel told you that after paying the parking fee at the front desk, you need two parking cards to insert them into the machine, but any of our machines will not open the gate. Then I ran to the front desk to ask, and then I tried it for an hour or couldn't get out. The mall office couldn't find a place and people. If this hotel is driving, it is not recommended to live. The mall and the hotel have no good communication at all, wasting guests' time, complicated operation, and brains.
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Price per night from:US$82
Posted on Jul 3, 2025
Guest User
Very clean and well-maintained—both the hotel and the room! Just a heads-up: there’s no aircon, only a fan. It was cool enough for me, but my friend felt it was a bit warm since we visited during summer. The hotel might look a little dated in photos, but in person it’s airy, and doesn’t have any musty smell at all.
The location is excellent—just a short walk to the Old Town, with plenty of eateries right next to the hotel. Staff were all super friendly and helpful. For the price I paid, I’d say it’s definitely worth it—especially with free breakfast included!
I love the old school key system but it’s super heavy.
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Price per night from:US$68
Posted on Apr 6, 2026
Muhammet Tarhan
We stayed at a&o hotels in three major Austrian cities and were satisfied with all of them. We didn't encounter any surprises or disappointments. The room was clean, organized, and exactly as shown in the photos. There were plenty of power outlets, and the reception staff was very polite.The location was particularly advantageous, being within walking distance (15-20 minutes) of Graz city center. Since it was the weekend, we were also able to park our car for free in the nearby Green Zone. We really liked both Graz and the hotel; we would definitely stay here again.
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Price per night from:US$10
Posted on Sep 17, 2025
Guest User
旧市街に近い場所でスーパーもすぐ近くに3軒もありました!バジェットホテルなので最低限のものだけが備わってますが、スタッフの方も親切で泊まって良かったです!グラーツにまた来る時にはここに泊まりたいです!
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Price per night from:US$49