Pet Friendly Hotels in Graz

I recently stayed at [Hotel Name], and unfortunately, my experience was extremely disappointing. The customer service was absolutely terrible—staff were rude, abrupt, and completely unhelpful when dealing with issues. Rather than resolving concerns professionally, they argued with guests, even when they were clearly in the wrong. Additionally, the hotel’s website is misleading. It states that parking is free, but upon arrival, I was charged €10 per night without any prior notice. The parking spaces are also far too small, making it difficult to park properly, especially if you arrive late at night. Overall, I would not recommend this hotel to anyone. A hotel stay should be stress-free, but the lack of communication, poor service, and hidden fees made this an unpleasant experience.

The location is good, not far from the old town. The room faces the street, but the soundproofing is quite good when the windows are closed. The parking lot is at the back of the hotel and is very small. It takes seven or eight steps to get from the parking lot to the front desk, which is very inconvenient for tourists like us with large suitcases.