Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Aug 10, 2025
Guest User
The hotel's location is fantastic for getting around; with a train station and bus stop right outside, reaching all the tourist spots is incredibly easy. There are plenty of restaurants and supermarkets nearby, making it perfect for grabbing any essentials. The room was clean and tidy. My only minor criticisms would be the slightly small room size and the limited breakfast selection.
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Price per night from:TWD 8,369
Posted on May 6, 2026|Standard Double Room With Balcony
Sandy PoohWe stayed for 2 nights in end-April at the Hotel Rossli Interlaken and the experience was just amazing. We were impressed by the hospitality and kindness shown by the host Jean-Louis and his team. He went the extra mile by gifting us with a Swiss film made by himself and his friend on DVD and USB so we could take home the good memories of Swiss and share these with family.
The hotel is conveniently located in a quiet and safe neighborhood and close to the Interlaken West train station. There are a few good bars nearby the hotel and you can enjoy free coffee and tea in the hotel lounge any time of the day. We really love the warm ambiance of the hotel. Great job Jean-Louis and your fabulous team!
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Price per night from:TWD 2,736
Posted on May 9, 2026|Family Room
Guest UserExcellent location for travelers going to Lauterbrunnen and Wengen. Train station is 5 minutes away. Public parking is nearby. Hotel located in downtown surrounded by plenty of restaurants and a public parking is just 2 minutes away. We reserved a room for 3 and it is spacious. The beds are basically in separate rooms. The staff is friendly. Internet speed is decent. Overall it’s a great location and great hotel!
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Price per night from:TWD 4,707
Posted on Apr 2, 2026
Guest User
Haha... actually, the mountain view was pretty good! At first, I felt so disappointed when it snowed, but then it suddenly cleared up for a bit, letting me experience the Alps. I felt it wasn't a wasted trip after all. Though, it might not be as beautiful without the snow.
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Price per night from:TWD 8,644
Posted on Mar 15, 2026|Junior Suite With 2 Terraces
Guest UserWe had a great stay in the Junior Suite, which was very suitable for three people. One of the beds was a sofa bed, but the mattress quality was still comfortable. We especially loved the mountain view from the rooms and could even enjoy the sunset right from our window or balcony without needing to go anywhere. We would also recommend trying their breakfast — it offers a wide variety of choices, including Asian options like rice and sauces. Overall, a very pleasant stay and a room we would recommend.
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Price per night from:TWD 11,736
Posted on Sep 3, 2025|Standard Quadruple Room
Guest UserCar can park at the hotel entrance free of charge. Room is spacious for 4 people. Staff are friendly and provided us free travel card within interlaken area. My daughters are happy that the staff gave them chocolate and candy were put on the bed at Day 1. 10 minutes walk from Interlaken West Station. Not many choice for breakfast but the taste is good. Hotel cost is super expensive during summer time in Interlaken......but I still think this is a brilliant hotel.
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Price per night from:TWD 6,412
Posted on Jan 31, 2026|Historic Customized Room Baroque Style Without Balcony
Quacks and LolaLocation
The hotel is centrally located in Interlaken. Interlaken Ost train station is about an 8-minute walk away, and a bus stop is just about 100 meters away. This is very convenient for excursions in the region.
Room
The room was beautifully decorated in an appealing Baroque style, making it cozy and elegant. We also received a nice upgrade to a room with a balcony, which made our stay more pleasant. Unfortunately, cleanliness was a drawback: the silicone joints in the shower showed mold. This is unacceptable in a 4-star hotel.
Staff / Reception
At check-in, Pierre truly impressed us: he was very friendly, professional, courteous, and service-oriented. The rest of the staff was generally attentive and friendly but sometimes seemed a bit unsure and not always entirely competent. Language skills were an issue: German is only spoken to a limited extent, and Swiss German not at all, which sometimes complicated communication.
Breakfast
The breakfast, unfortunately, was very disappointing and did not match the quality expected of a 4-star hotel.
• There was no declaration or allergen labeling for the food.
• The products offered seemed cheap and stale: scrambled eggs from a carton, hard pretzels from the day before, and pastries and bread that were consistently low-quality frozen goods.
On the positive side, the reception actively asked for our feedback after breakfast. After our honest comments, something was brought to our room as an apology. Unfortunately, this included some already moldy berries, which negated the good gesture.
Overall Impression
Despite the beautiful central location, the generally very nice room with a balcony upgrade, and especially Pierre's outstanding service, our stay was overall disappointing. The mold in the shower joints and the low-quality breakfast left a negative impression. For the price and star category, we would have expected significantly more cleanliness and quality. Therefore, we would not recommend this hotel.
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Price per night from:TWD 7,651
Posted on Jun 25, 2026|Standard Double/Twin Room
HW.TANI had a pleasant stay at Hotel Chalet Swiss during my visit to Interlaken.
The hotel has a charming Swiss chalet atmosphere that made the stay feel cozy and relaxing. The room was clean and comfortable, and everything I needed was provided.
The breakfast was good, with a nice selection of bread, cereals, fruits, cheeses, cold cuts, and drinks. It was a great way to start the day before heading out to explore the surrounding mountains and lakes.
The location is convenient, within walking distance of Interlaken West station and the town center. It was easy to get around and access public transportation for day trips.
The staff were friendly and welcoming, and the overall experience was smooth and enjoyable. While the hotel may not be the most modern, it offers good value for money and a comfortable stay in a peaceful setting.
Overall, I had a nice experience and would consider staying here again when visiting Interlaken.
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Price per night from:TWD 4,080
Posted on Apr 30, 2026
Guest User
Really great, well-equipped, excellent service, and very complete. It has a wonderful sense of history, and the staff are fantastic. They even gave us lots of complimentary items. I'd definitely choose to stay here again.
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Price per night from:TWD 9,214
Posted on May 7, 2026|Single Room
LLSZ3First, the hotel locations is very near to Interlaken West train station and it's walking distance to Interlaken city centre as well as Interlaken Ost. So it's great and easy access to most of the places like grindelwald, spiez, thun, and brienz.
The hotel itself it's abit old and honestly I dont really like the bathroom as it abit like run out.
The cupboard and hanger also having some dust which makes me feels uneasy.
I booked room with single bed, it has window but because now they are doing some outdoor renovation which blocked the view outside my window, that's really like a minus point to me.
Overall I think, with the price I pay, I should get a better hotels than this.
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Price per night from:TWD 4,189