Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Feb 2, 2026
Lisawangjie
The hotel's location is excellent, right in the heart of town with a supermarket nearby, making shopping and dining incredibly convenient. They also have a small elevator, so you don't have to lug your luggage around, which is a huge plus! I really enjoyed the lovely snacks provided, as well as the coffee and tea bags. The breakfast selection isn't huge, but it's pretty standard for a four-star hotel.
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Price per night from:£216
Posted on May 26, 2026|Single Room
Anonymous UserThe room was quite comfortable and well-designed. Although it wasn't large, there was plenty of space to store luggage. The outlets included USB and Type-C charging ports, so I didn't need an adapter and had no charging anxiety. The small table and chair were a nice touch, perfect for some light work.
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Price per night from:£162
Posted on Nov 7, 2025|Boutique Double Room with River View (Top Floor)
M.EklingBeautiful double room with balcony and spectacular view of the river !
The room and the balcony is quite big. We had a nice stay and the staffs are very friendly.
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Price per night from:£226
Posted on Mar 16, 2026|2-Room Comfort
Guest User
The hotel I stayed at this time was very comfortable, but what really impressed me was the breakfast. There was a wide variety of dishes, and everything was delicious, making me feel incredibly pampered first thing in the morning. Fresh ingredients were used, and the seasoning was just right – I couldn't help but overeat!
The dining area had a bright and clean atmosphere, and the staff were very attentive. Thanks to them, I was able to start my day in a great mood. You often see reviews mentioning 'hotels with delicious breakfast,' but this place truly lives up to that. It's a hotel I'd want to stay at again just to enjoy the breakfast. Very satisfied.
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Price per night from:£516
Posted on Sep 3, 2025
Hin Kit
Car can park at the hotel entrance free of charge. Room is spacious for 4 people. Staff are friendly and provided us free travel card within interlaken area. My daughters are happy that the staff gave them chocolate and candy were put on the bed at Day 1. 10 minutes walk from Interlaken West Station. Not many choice for breakfast but the taste is good. Hotel cost is super expensive during summer time in Interlaken......but I still think this is a brilliant hotel.
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Price per night from:£206
Posted on Jan 31, 2026
Quacks and Lola
Location
The hotel is centrally located in Interlaken. Interlaken Ost train station is about an 8-minute walk away, and a bus stop is just about 100 meters away. This is very convenient for excursions in the region.
Room
The room was beautifully decorated in an appealing Baroque style, making it cozy and elegant. We also received a nice upgrade to a room with a balcony, which made our stay more pleasant. Unfortunately, cleanliness was a drawback: the silicone joints in the shower showed mold. This is unacceptable in a 4-star hotel.
Staff / Reception
At check-in, Pierre truly impressed us: he was very friendly, professional, courteous, and service-oriented. The rest of the staff was generally attentive and friendly but sometimes seemed a bit unsure and not always entirely competent. Language skills were an issue: German is only spoken to a limited extent, and Swiss German not at all, which sometimes complicated communication.
Breakfast
The breakfast, unfortunately, was very disappointing and did not match the quality expected of a 4-star hotel.
• There was no declaration or allergen labeling for the food.
• The products offered seemed cheap and stale: scrambled eggs from a carton, hard pretzels from the day before, and pastries and bread that were consistently low-quality frozen goods.
On the positive side, the reception actively asked for our feedback after breakfast. After our honest comments, something was brought to our room as an apology. Unfortunately, this included some already moldy berries, which negated the good gesture.
Overall Impression
Despite the beautiful central location, the generally very nice room with a balcony upgrade, and especially Pierre's outstanding service, our stay was overall disappointing. The mold in the shower joints and the low-quality breakfast left a negative impression. For the price and star category, we would have expected significantly more cleanliness and quality. Therefore, we would not recommend this hotel.
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Price per night from:£290
Posted on May 9, 2026
DUDHAT PARTH MAGANBHAIGreat Value & Perfect Base for Interlaken – Hotel Essential by DORITStayed at Hotel Essential by DORIT, it was exactly what we needed for exploring Interlaken.Location: 10/10. You’re 3 min walk from Interlaken West station and right by Lake Thun. Super easy to catch trains to Lauterbrunnen, Grindelwald, or hop on a boat cruise. Tons of restaurants, Coop, and cafés within a 5 min walk. You can’t beat it for convenience.Room: Clean, modern, and smartly designed. We had a Double Room and it made great use of space — comfortable bed, blackout curtains, and a surprisingly good shower with strong water pressure. Not huge, but perfect for travelers who are out all day. The views of the mountains from upper floors are a bonus.Cleanliness: Spotless. Housekeeping did a great job daily, and the whole property feels fresh and new. Breakfast: Simple but quality. Good coffee, fresh bread, cheese, cold cuts, yogurt, and fruit. The breakfast room is small but cozy, with big windows. For the price, it’s more than fair. Service: Check-in was smooth and staff were friendly + efficient. They gave solid tips for hikes and printed our train tickets when we asked. The self-check-in kiosk is also handy if you arrive late.Vibe: Minimalist Swiss design with a boutique feel. No pool or spa, but that’s not why you stay here — you’re here to be out in the Jungfrau region all day. The common lounge area is great for planning routes or chilling with a coffee.Minor notes: Walls are a bit thin — we could hear doors closing at night. Also no elevator, so pack light if you’re on a higher floor. Street parking is limited, but the hotel helped us sort a public lot nearby.Overall: For the location, cleanliness, and price point, Hotel Essential by DORIT is hard to beat in Interlaken. It’s unpretentious, modern, and lets you spend your money on experiences instead of the room. Would definitely stay again.Rating: 4.5/5 Perfect for: Couples, solo travelers, or anyone using Interlaken as a base for day trips.
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Price per night from:£319
Posted on Feb 4, 2026|Standard Double Room
Guest UserIt was really clean, the front desk staff were kind, and it was close to the station, which was great! I had booked a room with breakfast, but both mornings when I went to eat, I was told it wasn't reserved (though I was eventually able to eat), which was a bit inconvenient. The croissants for breakfast were delicious! There's a Co-op nearby, so for dinner, I either bought food there or ate things I brought from Japan. The bread from the Co-op was tasty too!
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Price per night from:£163
Posted on Sep 1, 2025
Guest User
The location of the hotel is very good, very close to the central train station and not far from the Zurich Canal. The hotel's facilities and hygiene are also acceptable, but the attitude of the service staff is very average.
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Price per night from:£302
Posted on May 7, 2026
LLSZ3First, the hotel locations is very near to Interlaken West train station and it's walking distance to Interlaken city centre as well as Interlaken Ost. So it's great and easy access to most of the places like grindelwald, spiez, thun, and brienz.
The hotel itself it's abit old and honestly I dont really like the bathroom as it abit like run out.
The cupboard and hanger also having some dust which makes me feels uneasy.
I booked room with single bed, it has window but because now they are doing some outdoor renovation which blocked the view outside my window, that's really like a minus point to me.
Overall I think, with the price I pay, I should get a better hotels than this.
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Price per night from:£192