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Posted on Sep 24, 2024|Standard Double Room
Guest UserHad a change of plans and was not able to make this trip to Reims and therefore wanted to try cancel with Trip.com despite booking a non cancellable reservation. In the end, it was sadly not possible as the parties involved were unwilling to be accommodating so in the end I had to rearrange my schedule to avoid losing USD 200.
The gentleman at the front desk when we arrived was friendly and welcoming. He suggested we use the entrance with the ramp to bring up our luggage instead of the more conspicuous swing doors.
The room was on 6F and was ok. For the price I was hoping for more space. There is a weird shelf ledge against the wall where the TV is that was spanning across multiple walls that was annoying and dangerous since it was set at around 1.5 meters high off the ground. I bumped my shoulder a few times so it really is a hazard and should be removed if it isn’t purposeful.
The room is otherwise furnished in a modern and simple way. Wooden floors and plain wall tiles make it look clean and well kept.
The LED lighting strips in the walls and ceiling are distracting and would be better to be removed. It’s hard to watch TV with the glare and reflections off the flatscreen.
Minimal amenities and breakfast not included. Shower pressure was not strong and so I took longer than usual.
All in all, I would imagine this to be 20-30% cheaper for what was on offer in terms of experience and furnishings.
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Price per night from:€130
Posted on Apr 18, 2025
C K LEE
Hotel near the rail station and at the edge of the city centre. We were fortunate to secure a car park space in the hotel’s own car park although initially the staff said that it was full and we had to park nearby.
The room was reasonably large. The breakfast was OK but the hot food was slightly disappointing during the first two mornings but improved on the day we checked out.
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Price per night from:€118
Posted on May 28, 2026
AP2LThe hotel is close to the city centre, ideal for walking.
The station is nearby.
The breakfast is diversified, welcome to the staff of the hotel.
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Price per night from:€112
Posted on Apr 22, 2026
Guest User
When we checked in, the extra bed for my child was already prepared.
Free parking is available right outside the hotel, though the front desk does warn about the risk of a parking ticket. However, everyone parks there, and since it was a public holiday, we did too, successfully saving over 20 euros.
The room has basic tableware, and the microwave and oven are a single unit, which is handy for making simple meals. But Reims has so much delicious food! You absolutely have to go to ”Mala” for their beef noodles – they're amazing!
The hotel's location is decent, just be careful not to take a wrong turn at the roundabout. There's a huge Carrefour within a 10-minute drive, a must-visit for anyone with a car – it's a great place for shopping.
Breakfast was good, with warm bread. Our room was cleaned daily during our three-day stay. Overall, I think it's a good place.
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Price per night from:€100
Posted on Dec 31, 2024|Chanzy, Guest Room, 2 Twin, Courtyard View
Cass FreshFantastic location right next to the cathedral !
Easy to get around the city center and many restaurants options near by.
The rooms are a bit old but considering the location it may be the best option in the area.
Highly recommended !
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Price per night from:€236
Posted on May 6, 2025
OlgaBelozub
The staff began to solve the problem with our Russian translations immediately, did not become specially stressed on this occasion, little, we were given free of charge the second number (apartments), because when they saw the growth of our child, said, That on the coffin (couch) it will not be comfortable, on the growth he injected..., shortly, we are in shock! A pleasant shock! ) The apartments are huge, perfectly equipped, very spacious bath-shower, super clean! To the center-mah 15 minutes walk, it is better to walk than in a noisy, problem center to take off the house (in the historic center of the problem: water, sewerage, thunder). In general, this hotel recommends!
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Price per night from:€95
Posted on Jan 7, 2026
Guest User
Do consider staying at this hotel if you’re visiting Reims with a car. With a 7-minute drive from the city center, you get a more spacious room with facilities much more than a 3-star. We couldn’t manage to arrive on time for check-in, but they have kindly found out an alternative to work it out. Attached photo displays the outdoor patio to our room!
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Price per night from:€66
Posted on Oct 20, 2024
TurushevaV
A great hotel, convenient location and clean rooms. Sometimes you hear neighbors behind the wall, but here is a lucky place with neighbors. The only question for pillows, very strange, is more like 2 pancakes.
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Price per night from:€58
Posted on Jun 23, 2026
Guest UserCheck-in at Hôtel des Arcades was easy, and the staff were helpful, friendly and very welcoming, which made a good first impression.
The room itself was fine, although it was warm. However, the bathroom was disappointing. Taking a shower felt a little like being in a caravan, with the curtain touching the toilet, and once the shower had been used the toilet area was wet. The door also did not close properly.
Overall, the hotel could definitely do with some TLC. Given its location in such a great city, a few thoughtful touches, such as photographs or local artwork on the walls, would really help give the place more character and make it feel more connected to its surroundings.
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Price per night from:€75
Posted on Feb 15, 2024
Valérie Sontot
I am a little mitigated about my stay in this hotel. A litch at the top, beautiful surface of the room. But level equipment.. Nothing. No soap in the distributors, half-scrapped toilet glasses, very old moquette. It seems that nothing is done to bring the client back.
I welcome the staff's sympathy.
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Price per night from:€53