Reims Hotels with Breakfast

The hotel itself is good, with a decent variety of breakfast options and pretty nice rooms, plus there's parking available. However, the service leaves a lot to be desired. Upon check-in, we were told that the room type we booked was unavailable and they could only offer us an accessible room, which was awkwardly equipped and clearly not meant for general guests. This is quite unacceptable, especially when guests book well in advance and arrive for check-in an hour after it starts, at 5 PM. The receptionists initially refused to offer any alternatives, then suggested a room at an extra charge (why should we pay more when they can't even provide the room we booked?). It was only after speaking with a senior administrator that we finally managed to sort things out and get a room without an additional fee. The receptionists were very unfriendly throughout this process, which is not the welcome you expect on arrival. There wasn't even a bottle of water in the room when we checked in; it was only provided the next day. Tea and coffee weren't replenished either, which was disappointing. To top it off, the Wi-Fi didn't work for our entire stay (a whole three days!). I've never encountered this in a hotel of this caliber before. The parking payment system is also inconvenient; you have to pay when exiting, not at reception. And it's quite expensive for this location. On the upside, it's a genuinely short walk to the city center, about 10-12 minutes.

Perfect location, very kind staff and excellent food

The staff began to solve the problem with our Russian translations immediately, did not become specially stressed on this occasion, little, we were given free of charge the second number (apartments), because when they saw the growth of our child, said, That on the coffin (couch) it will not be comfortable, on the growth he injected..., shortly, we are in shock! A pleasant shock! ) The apartments are huge, perfectly equipped, very spacious bath-shower, super clean! To the center-mah 15 minutes walk, it is better to walk than in a noisy, problem center to take off the house (in the historic center of the problem: water, sewerage, thunder). In general, this hotel recommends!

Do consider staying at this hotel if you’re visiting Reims with a car. With a 7-minute drive from the city center, you get a more spacious room with facilities much more than a 3-star. We couldn’t manage to arrive on time for check-in, but they have kindly found out an alternative to work it out. Attached photo displays the outdoor patio to our room!

A great hotel, convenient location and clean rooms. Sometimes you hear neighbors behind the wall, but here is a lucky place with neighbors. The only question for pillows, very strange, is more like 2 pancakes.

The hotel is perfectly located, near to the Train station and all main attractions. The building itself is old and chic, very beautiful. We had a room with windows to the street, so it was a bit loud since the street is busy. Anyway, our stay was great. The hotel staff was really friendly and helpful. We payed for 2 breakfast at hotel, there were enough food, coffee is a bit odd, but other options are great. Orange juice is freshly made. We recommend hotel, thank you!

Well located along the Main Street in Reims. Nice room with balcony, almost like the pretty woman balcony overlooking the street activities. Room is large for the price and right below the hotel is a restaurant that served good food. Staffs are generally helpful and friendly. If u are staying more than a night, remember to put the clean room signage.

Good for a sleep and a shower, but I'd be sad to have to stay more than one night. It's one up from a tent. Double bed room is a bed above another bed on mezzanine floor with a steep ladder to practice mountain climbing. Sound is a problem here as it migrates from next door and outside. Bring ear plugs

Check-in at Hôtel des Arcades was easy, and the staff were helpful, friendly and very welcoming, which made a good first impression. The room itself was fine, although it was warm. However, the bathroom was disappointing. Taking a shower felt a little like being in a caravan, with the curtain touching the toilet, and once the shower had been used the toilet area was wet. The door also did not close properly. Overall, the hotel could definitely do with some TLC. Given its location in such a great city, a few thoughtful touches, such as photographs or local artwork on the walls, would really help give the place more character and make it feel more connected to its surroundings.

I am a little mitigated about my stay in this hotel. A litch at the top, beautiful surface of the room. But level equipment.. Nothing. No soap in the distributors, half-scrapped toilet glasses, very old moquette. It seems that nothing is done to bring the client back. I welcome the staff's sympathy.