Featured facilities: Parking, Laundry Service (On-Site)
Very Good
110 reviews
8.5/10
1 night
From RUB 10,285
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9.1/10
Great
YYilukaixuangeThis is the first night of the Fari trip. I arrived at Paris Airport in the morning and rented a car to the hotel. The hotel is close to the city center, but the road in front of the door is a one-way street. There are not many vehicles passing by and it is not noisy. The location is very good. The parking garage is not too big, the entrance is less than a little on the facade of the hotel, don't drive it, otherwise the one-way line will have to retrograde or detour. After arriving, ask Shangtai Garage entry method and then check in early. The service is standardized and the hygiene is impeccable.
Mmiss banzaiVery clean and spacious hotel. The staff were super friendly. The bar and restaurant is open late until midnight, they have a snack shop. The breakfast was nice also the hotel is spacious and beautiful. I would defenitly go back if staying in Reims. It's not located directly at the city center though, but at least it's quiet. They have a parking place for those coming by car. I recommend it
CChiuThe hotel is conveniently located next to the Reims train station, but reaching it was more challenging than expected. You need to exit the station through a specific platform exit that’s not easy to find, as there is little to no signage. We took the wrong exit, which added an extra 15 minutes to our walk to the hotel.
Upon arrival, we were quite surprised by the reception—or rather, the lack of a traditional one. It consists of just a small coffee table with a single computer, where one staff member manages both check-ins and check-outs while constantly running back and forth to assist guests. Initially, I thought this was just a secondary station and that a more formal reception area existed elsewhere, but that wasn't the case. I couldn’t understand how one staff member could handle all the guests with such limited resources, especially during busy periods. I suspect it could easily become chaotic during peak hours.
The room itself was quite small, and breakfast was not included in the rate. However, the hotel had an interesting offer: if we opted not to have housekeeping during our stay, they provided two complimentary glasses of champagne. We were happy with this arrangement, as we usually prefer not to have anyone enter our room during a short stay. We did enjoy our two glasses of champagne at the bar after dinner, which was a nice touch.
That said, with no breakfast included, there might be better value options available in the area. It's also worth noting that finding a place for breakfast near the hotel wasn’t easy, with limited options within a 5-minute walk.
TTravel maker 13Fantastic location right next to the cathedral !
Easy to get around the city center and many restaurants options near by.
The rooms are a bit old but considering the location it may be the best option in the area.
Highly recommended !
OOlgaBelozubThe staff began to solve the problem with our Russian translations immediately, did not become specially stressed on this occasion, little, we were given free of charge the second number (apartments), because when they saw the growth of our child, said, That on the coffin (couch) it will not be comfortable, on the growth he injected..., shortly, we are in shock! A pleasant shock! ) The apartments are huge, perfectly equipped, very spacious bath-shower, super clean! To the center-mah 15 minutes walk, it is better to walk than in a noisy, problem center to take off the house (in the historic center of the problem: water, sewerage, thunder). In general, this hotel recommends!
TTurushevaVA great hotel, convenient location and clean rooms. Sometimes you hear neighbors behind the wall, but here is a lucky place with neighbors. The only question for pillows, very strange, is more like 2 pancakes.
GGuest UserIdeally located hotel in the city center, surrounded by many restaurants. Parking available at the parking lot. The room card was deactivated several times. Decent breakfast. Slight noise disturbance due to the proximity of bars and restaurants, but nothing bothersome. Otherwise, everything was impeccable.
GGuest UserCheck-in at Hôtel des Arcades was easy, and the staff were helpful, friendly and very welcoming, which made a good first impression.
The room itself was fine, although it was warm. However, the bathroom was disappointing. Taking a shower felt a little like being in a caravan, with the curtain touching the toilet, and once the shower had been used the toilet area was wet. The door also did not close properly.
Overall, the hotel could definitely do with some TLC. Given its location in such a great city, a few thoughtful touches, such as photographs or local artwork on the walls, would really help give the place more character and make it feel more connected to its surroundings.
GGuest UserGood for a sleep and a shower, but I'd be sad to have to stay more than one night. It's one up from a tent. Double bed room is a bed above another bed on mezzanine floor with a steep ladder to practice mountain climbing. Sound is a problem here as it migrates from next door and outside. Bring ear plugs
DDr.HeinkeThe hotel is very good in the old town and is easy to find . The spa does not appear to be the hotel but is located in the same house and at 14:00 so we could not use it.
Reception so friendly professional fast.
We haven't used breakfast because you can immediately get a French breakfast in the street cafe.
There is a parking space unusable for us because we arrived. But the hotel reception has made it possible to find another. Overall we have very well sleeped the air conditioning was also well set. 
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