Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Aug 29, 2026|Family Room Mainsonette With Tatami Area And Private Open-Air Bath
Guest UserWe were a family of four staying in a two-story room. Upstairs, there were two bedrooms and a restroom: one tatami room with two futons and another with two single beds. Downstairs, there was a very spacious tatami living room and an outdoor open-air garden. The morning sun streamed into the living room, making it very pleasant. The room also had one indoor and one outdoor hot spring bath, as well as a restroom. The outdoor onsen was large enough for four people to soak together, while the indoor one could accommodate two. We had the kaiseki dinner and breakfast plan, and the food quality was exceptionally high. The dinner featured top-grade wagyu shabu-shabu and premium fresh sashimi – absolutely delicious! The ryokan also had four public onsen baths, divided into two for men and two for women. These baths would swap at midnight, meaning that after men enjoyed their two designated baths in the evening, those same baths would become women's baths after midnight. In the morning, men could then use the two onsen that had been for women the day before. We'll definitely go back in winter if we get the chance, to enjoy the hot springs while admiring the snow.
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Price per night from:HK$4,296
Posted on Mar 24, 2026
Guest User
This is a truly special onsen hotel. Each guest stays in their own individual house, which makes the experience feel private and peaceful. The property is secluded and quiet, beautifully decorated with Japanese taste — the tatami rooms are elegant and authentic.
Every house comes with its own private onsen, both indoor and outdoor, so you can soak in complete comfort. The staff are incredibly attentive and sincere, trying hard to communicate in English and making you feel genuinely cared for. A highlight was the lady in kimono who served us dinner and breakfast — she was gentle, elegant, and simply beautiful in her manner.
The kaiseki dinner was incredible, full of delicate flavors, and breakfast was equally delicious. The only thing to note is that it’s on a hillside, about a 10‑minute drive to the main tourist attractions, so having a car makes the stay much easier. The hotel has free parking.
Overall, Yufuin Rakuyu offers a serene, authentic Japanese onsen experience with outstanding hospitality. Highly recommended, and I’d love to return.
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Price per night from:HK$3,586
Posted on Jan 24, 2025
Soo
I recently stayed at a traditional Japanese onsen hotel, and it was an amazing experience. The hotel offers private onsens, which provided an incredible level of privacy and relaxation—perfect for anyone trying onsen for the first time. It was so peaceful and serene, and the entire experience felt like a perfect escape from the stresses of daily life.
The breakfast was simple yet delicious, offering traditional Japanese dishes that gave me a true taste of the local culture. It was light and satisfying—just what you need to start the day. The tatami bed was also an experience in itself, offering a unique and authentic Japanese way to rest. I slept incredibly well on it, and it added to the overall charm of staying in such a traditional setting.
The staff were exceptionally friendly and helpful, making me feel very welcomed and taken care of throughout my stay. The location was great—easy to access, with Tang Zhi Ping Road just a short distance away for anyone looking to explore. Plus, they offer free parking, which made it super convenient to travel around.
Overall, this hotel is the perfect place for rest and relaxation, especially for those who want to try onsen in a private and peaceful setting. Highly recommend for anyone looking for an authentic, calming experience!
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Price per night from:HK$334
Posted on Apr 29, 2026|Hanamizuki Detached Japanese Western Room With Exc
Anonymous UserEverything was perfect in this hotel! Room is spacious and there are both indoor and outdoor private onsen in the room. The futon was the softest and most comfortable I’ve ever had in Japanese onsen hotels.
Dinner was amazing and breakfast was good enough. It would be better if we can choose Japanese or Western style for breakfast. We was looking for grilled fish or sth in Japanese style.
Will visit again definitely!
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Price per night from:HK$2,083
Posted on Apr 27, 2026|Japanese Room, Non-Smoking ([with Private Indoor Bath] Detached-Style Japanese Room)
AlanC.
The location is quite good, one of the most satisfying aspects of the overall experience. It's conveniently located, making it easy to reach nearby attractions, shopping malls, transportation hubs, and plan subsequent itineraries. This location is definitely an advantage for travelers or those looking to save travel time. The surrounding environment is also easy to find and doesn't cause inconvenience, thus earning a good rating for its location.
The service is above average. The staff are generally friendly and polite, proactively responding to guest needs and handling general inquiries and arrangements efficiently. While not reaching a super-high or surprising level of service, the overall feeling is professional and comfortable. There were no glaringly unpleasant moments during the service, and the staff maintained basic attentiveness and patience, making guests feel well taken care of. A little more initiative in details, such as more actively introducing the dishes and reminding guests of necessary arrangements, would make the overall impression even better.
The food is also above average. The overall taste is good, the quality of the ingredients is consistent, and the presentation and portion sizes are reasonable. The dishes may not be exceptionally amazing or unforgettable, but the overall quality is above average, making it suitable for everyday meals, gatherings with friends, or a relaxed dining experience. Some dishes have good layers of flavor, showing the kitchen's dedication; even the simpler dishes maintain a consistent level of quality. If the restaurant could further refine its signature dishes or the details of its seasonings, it would be even more memorable.
Overall, this is a consistently satisfactory place. Its convenient location is a clear advantage, and the service and food are above average, with no glaring weaknesses. Unless you're looking for an extremely upscale or exceptionally surprising dining experience, this is a worthwhile option. For guests who value convenience, comfort, and consistent quality, the overall value and experience are quite good.
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Price per night from:HK$1,578
Posted on Oct 4, 2026|THE ROOMS
PWF LeeUpon driving into the car park, hotel staff were there to assist with our luggage. Check-in was handled in 'The Library,' where we also enjoyed welcome drinks and snacks. The room was incredibly comfortable, and the amenities were more than sufficient. The minibar included complimentary beverages: two beers and two juices, plus two tubs of ice cream in the freezer. Dinner was delicious, and the service was excellent. The only minor drawback was having appetizers served outdoors, where we were severely bitten by mosquitoes! Breakfast was Western-style and tasted good, though the service was noticeably not as high-quality as it was for dinner. The check-out experience was also less satisfactory; no one helped with luggage, and we were even asked for our room number in the car park.
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Price per night from:HK$3,922
Posted on Apr 26, 2025
Mengaibaobao
Facilities: A little old, very Japanese style, the room is a little small
Hygiene: Very clean! Very clean!
Environment: It is a hot spring hotel on the mountain, the environment is quite good, you can soak in the open-air hot spring in the room, it is perfect on snowy days
Service: Very good, the boss and the waiter have a high level of English, barrier-free communication
Breakfast and dinner are very rich, and the dishes will be introduced in English after serving. Since it is on the mountain, you can pick up and drop off back and forth, which is very good!
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Price per night from:HK$1,436
Posted on Sep 17, 2026|Japanese-Style Room(9 Tatami Mats)Yufudake View-Non-Smoking- Max 2 People
Anonymous UserOur trip to Kyushu was truly highlighted by the magnificent Yufuin Shuhokan. The lobby is incredibly spacious and beautifully decorated in a traditional Japanese style. Our room was huge, and the toiletries and skincare products provided were of very high quality. Soaking in both the free indoor and outdoor onsen was incredibly relaxing, giving us a full taste of the comfort of Japanese hot springs. We were delighted to find a ramen shop on the first floor that stayed open late, especially since most other restaurants in town close quite early. The hotel staff were also very friendly and welcoming, even giving us postcards and small gifts when we checked out. This hotel truly offers excellent value for money.
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Price per night from:HK$631
Posted on Apr 20, 2026
Guest User
My overall experience at this onsen hotel was quite pleasant, but the value for money is debatable ♨️.
* The room features a private outdoor onsen, offering great privacy, so you can relax and soak at your leisure.
* The room is spacious enough, making for a comfortable and unconfined stay.
* You can freely choose between a Western-style or Japanese-style bed, which offers good flexibility.
* Complimentary drinks are provided (until 8 PM), creating a very relaxing atmosphere 🍶.
* Dinner can be added on and is delivered directly to your room, which is convenient and provides a sense of privacy.
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Price per night from:HK$1,579
Posted on Jan 27, 2026
Guest User
All the hotel staff were fantastic! I didn't book the half-board option on Trip.com, but I successfully added it via email, and the staff were very thoughtful, asking about any food allergies. The room was generally very clean, and toiletries were provided. The only slight drawback was the moss in the onsen. The inn also has a car park.
The food was delicious and beautifully presented. There's a convenience store just a few minutes' drive away, which is super convenient! Already looking forward to my next stay!
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Price per night from:HK$1,416