Primotel Brescia

Excellent location, at least for my needs, friendly and very helpful staff, excellent and rich breakfast.

The room was a disaster! Ants and beetles in the room, including in the bed. Shower dirty. You couldn't lock the room. Last but not least, we had to pay again even though we had already paid online when booking. Never again!!!!!

25/28 April 2024. Triple room. Dilapidated structure, mold on the walls, visibly old, dirty and ruined furniture. Dirty bathroom. Sheets and bedspreads with lint, hair and stains. I asked to change rooms: from room 101 I moved to room 105. The situation improved slightly apart from the fact that ... "given the time" (11pm) I had to wash the toilet myself which was visibly dirty with urine. Breakfast just enough. Only positive note: very friendly staff. Cost of stay approximately 100 euros per night.

One point because you can't do less, an experience to forget due to the dirty, suspicious mirrors above the bed, the confirmation from the receptionist who tells us that in those room numbers people stay for a few hours at night. But can it? And they sing the Tripadvisor sticker. Immediate control

Arrived at 3pm, took 3 rooms. At 11pm one of the 3 had been assigned to others. They give us another one, very dirty. We expect them to clean it for us. Almost 1 hour of waiting and we are past midnight. Finally in bed, suddenly a TV at full volume starts broadcasting a news program or something similar, we leave the room to ask that the reception TV be turned off given the time. We are told that it is the owner who is listening to her, so what?? He must turn it off, even if it were the Pope. And finally they turn it off. Very large rooms but dilapidated furniture, bathtubs repaired at best, signs of wear everywhere, plaster coming off the walls, doors dragging on the floor. Toilet seat broken so much so that a lady was injured. Breakfast? No comments apart from the cappuccino and coffee. Salty not received. Bagged snacks from the supermarket and some quite tasty cakes. I could write a thousand other things but I'll stop here. Naturally we made our complaints at the time of payment and they gave us a discount but for me who had booked the 3 rooms it was a terrible impression. I had to apologize to my friends I don't know how many times and I'm still embarrassed.

Rarely seen such an ugly and sad place, old, with untrained staff. Very spartan rooms, bathroom and everything else that deserve a nice and strong renovation. It's a shame because it's a stone's throw from the highway. I won't come here again

Let me start by saying that we had the large room, soundproofed towards the internal courtyard (which I recommend). It's convenient to go anywhere with the motorway just a few steps away. Overall my opinion is positive. our room was really quiet, I would say clean and tidy. there was everything you need for a short stay in a hotel. the staff was more than kind and the breakfast was sufficiently varied and assorted. ok maybe 4 stars are too many, but the price is not 4 stars. We stayed as a base to get around Lake Garda. And you can get there in a few minutes on the motorway.