Floris Arlequin Grand Place Hotel Brussels

Floris Arlequin Grand Place Hotel Brussels Reviews

Floris Arlequin Grand Place Hotel Brussels

Greepstraat 17/19, Brussels, Brussels-Capital Region, 1000, BelgiumView hotel details
Floris Arlequin Grand Place Hotel Brussels
Floris Arlequin Grand Place Hotel BrusselsFloris Arlequin Grand Place Hotel BrusselsFloris Arlequin Grand Place Hotel Brussels
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Guest Reviews of Floris Arlequin Grand Place Hotel Brussels

8.3/10
Very good
176 review
Verified reviews
Location9.2
Amenities7.5
Service8.5
Cleanliness8.1
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All reviews(176)
Positive reviews(166)
Reviews with photos/video(42)
Delicious breakfast(42)
Convenient location(41)
Clean and tidy(37)
Located in the city centre(14)
Great value for money(12)
Easy to get around(9)
Friendly front desk staff(7)
Strange smell in room(6)
Negative reviews(10)
Tina Chew
Standard Single Room
Stayed in Dec 2025
Solo traveller
3 review
7.5/10
Posted on Jan 6, 2026
The location is great, right by the Grand Palace and shops. But heads up: there's no kettle for hot water or coffee/tea. Also, they turn off the heat in the afternoon to save money, so it was freezing when I tried to sleep during the day. They only turn it on at night. At least it's quiet and the morning view from my window is amazing!
Guest User
Standard Twin Room
Stayed in Nov 2025
Family
8 review
7.5/10
Posted on Dec 19, 2025
Reasonable hotel to stay in. The room is small just nice to fit 2 single beds. There's a writing table and chair for writing and working. The room looks quite old with old carpet and furniture but still functional. The bed is is small but comfortable. The toilet is small with basic soap and shampoo provided. The hotel is very near to the tourist attractions like the peeing boy statute, chocolate shops and souvenir shops all along the street. Lot's of food places and snacks like crepe and churros. Halal food is also easily available.
6/10
Anonymous User
Standard Double Room
Stayed in Oct 2025
Solo traveller
8 review
6.0/10
Posted on Nov 23, 2025
Terrible sewage smell coming from the bathroom. Moquette was in apalling dirty state. Room was very cold 18° during winter despite radiator turned on to the maximum. The air conditioner on the ceiling was blowing cold air despite the thermostat being turned on to maximum heat. Can hear water flow being drained from showers/toilets of other rooms. Good thing was the location. Can’t beat that.
LOK BUNTHAY
Stayed in Oct 2025
Travelling with friends
1 review
9.0/10
Great
Posted on Nov 23, 2025
Best location, Very good service, however no toothpaste, comb we have to brin
HaPpY JeAn
Stayed in Sep 2025
Couple
24 review
7.5/10
Posted on Oct 16, 2025
The staff provided good service, especially at the restaurant in the morning. However, the carpet in the room was quite dirty and seemed like it hadn’t been changed for a long time. The mattress was okay and comfortable enough, and the bathroom was fine. The only downside was the dirty carpet, which made the whole room look unclean. The breakfast was decent — not very diverse, but it included the main items that should be there.
6/8
Response from Property: Dear Happy Jean, Thank you very much for your comment that you send us about your stay at our hotel. We want to assure you that we pay special attention to everything you have written.We will be delighted to welcome you again in the near future.Warm regards,Petya LozevaGuest Relations ManagerHotel Floris Arlequin Grand Place
Guest User
Stayed in Aug 2025
Travelling with friends
6 review
8.0/10
Very good
Posted on Sep 19, 2025
Location is great - accessible to most of the attractions. However no change of breakfast menu during the two days.
Response from Property: Dear Sir, Madam, Thank you for the nice review. Looking forward to welcome you again.Warm regards,Petya LozevaGuest Relations ManagerHotel Floris Arlequin Grand Place
Guest User
Stayed in Jul 2025
Business traveller
28 review
8.0/10
Very good
Posted on Aug 4, 2025
The location is great, very close to the Grand Place and the train station. For a hotel in this price range in Europe, the rooms are quite spacious. The front desk has a charming European decor, but the soundproofing of the room windows could be better.
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6/8
Response from Property: Dear Sir, Madam,Thank you very much for your comment. For us it is very important to satisfy our customers and we are always working to improve our services and to offer a comfortable stay.We will gladly welcome you again on your next visit to Brussels.Warm regards,Petya LozevaGuest Relations ManagerHotel Floris Arlequin Grand Place
Guest User
Standard Single Room
Stayed in Dec 2025
Solo traveller
2 review
5.0/10
Posted on Jan 23, 2026
Location is great, rooms smells horrible. Very warm, I closed the heater but still the room gets very earm I asked for few hours late checkout, they insisted to charge 10 euros per hour.
Guest User
Standard Single Room
Stayed in Dec 2025
Business traveller
12 review
10/10
Outstanding
Posted on Jan 21, 2026
Excellent! I extended my stay for another four days. Even though there were no rooms available on the platform, I spoke to the front desk and they managed to add a room for us in their system. Booking through the platform was significantly cheaper than extending directly at the front desk, so their service was really great! :)
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Guest User
Standard Twin Room
Stayed in Dec 2025
Business traveller
3 review
9.5/10
Amazing
Posted on Jan 21, 2026
This was my second stay here, and it offers great value for money. It's very close to Grand Place, and only 900 meters from the Central Station. The breakfast was good. The elevator is a bit old and only fits 2-3 people. There are plenty of restaurants nearby, and it's very close to that famous fries place.
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Anonymous User
Standard Twin Room
Stayed in Dec 2025
Business traveller
66 review
10/10
Outstanding
Posted on Jan 28, 2026
The location is great, just a ten-minute walk from the station. However, the entrance area has these bumpy cobblestone-like paths, which is really inconvenient if you have luggage. The hotel room had a musty smell; it's very old and hasn't been renovated. The room facilities are quite outdated.
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Guest User
Executive Triple Room
Stayed in Nov 2025
Family
1 review
10/10
Outstanding
Posted on Jan 7, 2026
The room was spacious and clean, and the location was excellent. The hotel staff were also kind, I’m glad I chose this hotel.
Guest User
Standard Double Room
Stayed in Nov 2025
Family
1 review
10/10
Outstanding
Posted on Dec 18, 2025
Room was very small, however very clean and modern. Fantastic location near Covent Garden and Trafalger square.
Guest User
Stayed in Apr 2025
Couple
15 review
9.0/10
Great
Posted on May 11, 2025
Super close to Grand Palace Square, all restaurants and the metro station Bourse/Beur. Very generous all you can eat breakfast, very good hotel indeed!
Response from Property: Dear Andrew, Thank you very much for this lovely comment! We will be happy to welcome you again in Brussels. Warm regards,Petya LozevaGuest Relations ManagerHotel Floris Arlequin Grand Place
Guest User
Stayed in Feb 2025
Solo traveller
2 review
3.5/10
Posted on Mar 31, 2025
Terrible smells very bad first and cleaning 😪 carpet dirty n 3 star ever now I move to 2 star chipper and nice hotel and the price half 123e never
Response from Property: Dear Sir, Madam,Thank you very much for your feedback.It is with some discontent that we came across your less than positive experience at ... Hotel.However, your opinion is important in overcoming less positive aspects that our guests may encounter during their stay.We appreciate your sincere comment and hope to find a new opportunity in the future that will positively surprise you with our service.Warm regards,Petya LozevaGuest Relations ManagerHotel Floris Arlequin Grand Place