BAAN KEANG TALAY CHA AM Reviews

We stayed on 19-10-2024 to go to a beach concert with another friend. We didn’t think she would do this to us. The key was with us, but the person staying with us asked to open the room door, claiming that she forgot her stuff. Even though that person really went in with us, shouldn’t the staff open it arbitrarily? We hurried back from the concert to ask the staff why they dared to open the room door, giving the reason that they saw it together and gave their correct name and surname. But there was no call to confirm with us whether the door could be opened. We asked the staff where we could complain, if something was lost, would they be responsible? The staff answered with an innocent face, saying that we could complain on the booking app. We rushed up to the room and found that something had really been stolen, making us feel very unsafe here. We had to call a car back from Cha-am to Bangkok at around 10 pm. The fare was 1,400 baht. We should have slept there, but the staff’s actions made us not dare to stay. I won’t mention the staff’s name. He paid for the fare for us later after we arrived in Bangkok because his family would take action and suspected that he might feel guilty. (or not) I don't know, but I will complain as the employee told me to complain here. Anyone who is thinking of staying here, please choose carefully. Thank you.