Guest Reviews of Fenghuang Puyueliangshe River View Homestay
9.6/10
Excellent
200 review
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Verified reviews
Location9.7
Amenities9.5
Service9.6
Cleanliness9.6
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All reviews(200)
Positive reviews(198)
Reviews with photos/video(101)
Friendly staff(66)
Awesome amenities(34)
Convenient parking(32)
Large rooms(20)
Fantastic river view(19)
Offers pick-up/drop-offs(13)
Located in the city centre(7)
Perfect for kids(5)
Negative reviews(2)
Grace W_W
2-bed Room With River View
Stayed in Apr 2025
Travelling with friends
7 review
10/10
Outstanding
Posted on Jun 8, 2025
We had a great stay in this hotel. Easily accessible by car so we didn’t have to deal with carrying luggage in the ancient Town. The room was nice and clean with nice River view of the ancient town, will definitely come again next time when I’m back.
Response from Property: 感謝您的認可,您的鼓勵是我們前進的動力,期待我們下一次的相遇,祝您旅途愉快,闔家歡樂
GRAHAMJOHN
Boutique Room - River-View (2 Beds) (Balcony)
Stayed in Jan 2025
Travelling with friends
6 review
8.0/10
Very Good
Posted on Feb 28, 2025
The hotel location is excellent next to the river and room with the river view was not dissapponted.
Response from Property: Thank you for your recognition. Your encouragement is our driving force. We look forward to our next meeting. I wish you a pleasant journey and a happy family.
Cherielynn
Boutique Family Friendly Room - River-View (Balcony)
Stayed in Mar 2024
Family
33 review
10/10
Outstanding
Posted on Jul 10, 2024
The highlight of the homestay is undoubtedly its stunning river view. Situated along the banks of the Tuo River, guests can enjoy breathtaking views of the ancient town's historic buildings reflected in the water. Rooms at Fenghuang River View Homestay are well-appointed, blending modern comfort with traditional décor elements. Many rooms offer windows that overlook the river.
Response from Property: 感謝您的認可,您的鼓勵是我們前進的動力,期待我們下一次的相遇,祝您旅途愉快,闔家歡樂
Anonymous User
Boutique Room - River-View (Double Bed) (Balcony)
Stayed in Feb 2024
Family
11 review
9.5/10
Amazing
Posted on Mar 7, 2024
Amazing ! The homestay is just located beside the river and direct view of river from the room balcony
Response from Property: Thank you for your recognition. Your encouragement is the driving force for us to move forward. We look forward to our next encounter. I wish you a happy journey and a happy family.
Crystalism
Boutique Room - River-View (Double Bed) (Balcony)
Stayed in Nov 2023
Other
5 review
7.0/10
Posted on Dec 23, 2023
Pickup - it should be included but they did not. I had to ask and subsequently lady boss said will reimburse.
Location - pretty convenient as it is the edge of touristy area and less noisy. It’s located at a car park where you can easily get to the hotel.
Check in - was smooth.
Room - ok, near but the bed is super hard. The toilet is a fake Japanese style toilet that doesn’t work. View from the room is not bad. Can see the bridges.
Check out - we were asked to go out of the car park to get a taxi for RMB26 or if turn into the parking it’s RMB40. How can 1 turn 50m into the parking costs this much extra? It’s ridiculous and sounded like some collaboration between hotel and driver. If they can drop at the doorstep in the parking I don’t get why the extra charge when leaving the place. So silly.
This hotel is much more expensive than other properties and decently located but given a choice I may not want to stay here due to all the grey area points I listed above.
If you’re charging much more than others, your service must be much better than them too. Not to say bad, just not good enough.
Response from Property: Dear guest, we cannot be sorry for what you expressed. We have explained to you very clearly about taking a taxi. If you walk 30 meters ahead, you will be right next to the road. Taking a taxi costs about 26-30 yuan. If you have to call a taxi and wait for you at the door, this is a taxi service. If someone else comes to pick you up, you cannot pick up other guests. Even if someone hails a taxi along the way, it cannot delay your trip, so the taxi service is 40 yuan. You insisted on calling a taxi and waited for a few minutes but refused to pay the extra 10 yuan. We were also very helpless. I'm really sorry for what the inn didn't do. I'm really sorry for the extra 10 yuan you spent. Please stay in a big hotel next time and ask them to do it for you. The small inn here can't satisfy you, an international person. Some people's high-end and culture-rich services are not up to par. I apologize again. Next time you stay at one of the thousands of international hotel chain brands, let them negotiate the price for you. Thank you for visiting Phoenix.
Vatchara P
Boutique Family Friendly Room - River-View (Balcony)
Stayed in Aug 2024
Family
6 review
8.0/10
Very Good
Posted on Oct 2, 2024
All's good except the restaurants and shop were over charges.
Response from Property: 感謝您的認可,您的鼓勵是我們前進的動力,期待我們下一次的相遇,祝您旅途愉快,闔家歡樂
Guest User
Boutique Room - River-View (Double Bed) (Balcony)
Stayed in Apr 2025
Family
14 review
10/10
Outstanding
Posted on May 5, 2025
Near the old part, perfect base to explore the area. If you are a light sleeper, you better not stay here. Although most of the places stop around 23:00 or the volume goes down around that time, you will still experience a lot of noise until late at night.
However, we accepted that and slept wonderfully.
Original TextTranslated by Google
Response from Property: Thank you for your recognition. Your encouragement is our driving force. We look forward to our next meeting. I wish you a pleasant journey and a happy family.
Anonymous User
Queen Room With River View
Stayed in Mar 2025
Travelling with friends
13 review
10/10
Outstanding
Posted on Apr 28, 2025
The location is very good, there is a large parking lot outside, which is very convenient. There is a tourist consultation service at the front desk. If you don't know how to play, you can ask. The lady is very nice and enthusiastic.
Original TextTranslated by Google
Response from Property: Thank you for your recognition. Your encouragement is our driving force. We look forward to our next meeting. I wish you a pleasant journey and a happy family.
Anan330
2-bed Room With River View
Stayed in Mar 2025
Family
17 review
9.5/10
Amazing
Posted on Apr 29, 2025
Facilities: Complete, large room, wide view
Sanitation: Good, very clean
Environment: In the parking lot next to Nanhua Bridge, not too friendly for self-driving, and convenient for travel
Service: Very enthusiastic to introduce the tour route
Original TextTranslated by Google
6/9
Response from Property: 感謝您的認可,您的鼓勵是我們前進的動力,期待我們下一次的相遇,祝您旅途愉快,闔家歡樂
SARAHI
2-bed Room With River View
Stayed in Mar 2025
Couple
8 review
5.5/10
Posted on Apr 27, 2025
The beds are very hard. Personally, we don't like hard beds. If you don't, this isn't the hotel for you.
The hotel is located right next to the river, so at night you can hear all the noise from the bars and karaoke bars—it's quite loud. We stayed on a Saturday night, and the music doesn't stop until midnight. I recommend staying in a more secluded area, because the noise from the bars is unhealthy.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for choosing to stay in our hotel and taking the time to share your experience. Your feedback is very important to us. We sincerely apologize for the issue you mentioned about the firmness of the mattress. The hotel currently uses harder mattresses, with the original intention of providing better spinal support for guests on long-distance trips, but we are also well aware that sleeping preferences vary from person to person. In the future, we will consider adding mattress options of different softness and hardness in some rooms. We recommend that you inform us of your needs in advance when you make your next reservation. We will do our best to adjust it to a more comfortable room for you. Bars generally go silent at 11:30. This is a uniform rule. If there is still loud noise after that, you can directly call the complaint hotline and someone will deal with it immediately. Your opinions are the driving force for our improvement. We look forward to having the opportunity to serve you again and let us make up for this regret with a more considerate experience. I wish you a happy and worry-free life!
Guest User
Boutique Room - River-View (Double Bed) (Balcony)
Stayed in Mar 2025
Travelling with friends
6 review
10/10
Outstanding
Posted on Apr 26, 2025
This homestay is located in the core area of Fenghuang Ancient Town. You can see the Tuojiang River from the balcony of the room. The night view is very beautiful at night. The service of the lady at the homestay is very good. She contacted us in advance to inform us about parking and check-in matters. The recommended Gazi stir-fried dishes tasted very good.
Original TextTranslated by Google
Response from Property: Thank you for your recognition. Your encouragement is our driving force. We look forward to our next meeting. I wish you a pleasant journey and a happy family.
Guest User
Boutique Room - River-View (Double Bed) (Balcony)
Stayed in Mar 2025
Family
7 review
10/10
Outstanding
Posted on Apr 20, 2025
The room is in a great location, with a large balcony with a tea table and a river view downstairs, which is very relaxing. Next to it is the filming location of the lush Chang'an City. The boss also helped me book tickets for the Border Town show at a very favorable price, and the morning train to the high-speed rail station. He basically responded to my requests and had a very good service attitude. Finally, I'll post a few real photos
Original TextTranslated by Google
Response from Property: Thank you for your recognition. Your encouragement is our driving force. We look forward to our next meeting. I wish you a pleasant journey and a happy family.
Guest User
2-bed Room With River View
Stayed in Mar 2025
Travelling with friends
2 review
10/10
Outstanding
Posted on Apr 20, 2025
The room is big enough! It's also very clean. There is a tea seat in the room, where you can enjoy the scenery outside the window while enjoying the air conditioning and midnight snacks. The boss is also very enthusiastic and answered many of our questions. Thank you very much!
Original TextTranslated by Google
Response from Property: Thank you for your recognition. Your encouragement is our driving force. We look forward to our next meeting. I wish you a pleasant journey and a happy family.
Guest User
Boutique Room - River-View (2 Beds) (Balcony)
Stayed in Mar 2025
Family
10 review
10/10
Outstanding
Posted on Apr 19, 2025
Facilities: Very good, there is a large parking lot at the entrance of the hotel, very convenient. The parking fee was paid by the proprietress. There are places to eat everywhere around. The rice noodle shop on the left side of the hotel recommended by the proprietress tastes super good.
Hygiene: Very good, clean everywhere, pleasant.
Environment: The hotel is in the ancient city of Fenghuang, close to the Tuojiang River. You can feel the scenery of the ancient city and both sides of the Tuojiang River on the balcony of the room. Whether you go out for a walk or drink tea on the balcony, it is very comfortable.
Service: The proprietress is very simple and manages the hotel in an orderly manner. Two bags of locally produced ginger candy were given as a gift before leaving, which was very considerate.
Original TextTranslated by Google
6/8
Response from Property: Thank you for your recognition. Your encouragement is our driving force. We look forward to our next meeting. I wish you a pleasant journey and a happy family.
Guest User
Queen Room With River View
Stayed in Mar 2025
Couple
3 review
10/10
Outstanding
Posted on Apr 17, 2025
It took me a long time to choose and I compared many places. Fortunately, I was not disappointed. We drove here by ourselves and the car drove directly to the door. It was very convenient. After we put our luggage in the store, the proprietress introduced Fenghuang Ancient Town to us and recommended many snacks. She also gave us a small map. I will stay here again next time and will introduce it to my friends. It was a very satisfying trip!
Original TextTranslated by Google
Response from Property: Thank you for your recognition. Your encouragement is our driving force. We look forward to our next meeting. I wish you a pleasant journey and a happy family.