Anonymous User
May 2, 2024
Facilities: Complete facilities, consistent with other chain hotels, no particularly outstanding locations, no full-length mirror, bad reviews!
Hygiene: The sanitary conditions are average. When I entered the door, I saw that there was water in the washbasin of the bathroom that was not cleared!
Environment: Very bad, arranged a room in a corner (arranged such a room without prior notice!) The room layout is messy and very uncomfortable. I felt depressed and in a bad mood when I entered the door. I originally wanted to change the room, but my husband said that I would just stay for one night and make do with it, it was too troublesome! But the actual situation is that it is too bad! After visiting the night market,
There was an alarm at the door, about once every 30 seconds! It affected my rest too much! Later, I reported it to the front desk many times before I got attention. The staff of the hotel engineering department came over and said that they didn’t know what it was and couldn’t turn it off. It was really speechless 😓 What to eat! I contacted the front desk immediately and changed the room at more than 2 am. I had a very bad sleep that night!
Service: The service is average. When checking in, they also said that if you are satisfied when checking out, you will get a five-star rating and send souvenirs! When such a thing happened, I didn’t even dare to squeak when checking out! The corporate culture of no responsibility and no accountability is terrible! 👎👎
Also, the air conditioning system broke down that day, but they just informed us and didn't say there would be any compensation! I was really angry to book such a hotel during the May Day holiday😡
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