ST-Tropez Hotel

ST-Tropez Hotel Reviews

ST-Tropez Hotel

No.471 Sanyi Avenue, Changsha, ChinaView Hotel Details
ST-Tropez Hotel
ST-Tropez HotelST-Tropez HotelST-Tropez Hotel
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ST-Tropez Hotel Guest Reviews

4.8/5
Amazing
1657 review
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All Reviews(1657)
Positive reviews(1625)
Reviews with photos/video(550)
Classy environment(477)
Friendly front desk staff(164)
Delicious breakfast(88)
Perfect for kids(42)
Tasty restaurant(31)
Garden view(15)
Has rooms for families(12)
Negative reviews(32)
Guest User
Xingguang Lake Double Bed Room
Stayed in Aug 2023
Family
1 review
4.2/5
Very Good
Posted on Aug 21, 2023
The location is great. The open time for gym and the swimming pool is not that convenient for the people who stay mainly outside during the day. Gym should be assessable 24hrs for the customers.
Response from Property: Dear Guest,Thank you very much for your stay at Saint-TROPEZ Hotel, Changsha. The swimming pool and gym are open from 9 am to 11pm ,We are very sorry for not being satisfied with you. Wishing you good health and happiness.
Yulie Yang
Xingguang Lake Double Bed Room
Stayed in Sep 2023
Solo travellers
6 review
5.0/5
Outstanding
Posted on Sep 4, 2023
Perfect. Polite staff, quiet and clean rooms
Response from Property: Dear Guest,Thank you very much for your stay at Saint-TROPEZ Hotel, Changsha. Wishing you good health and happiness.
L1d
Xingguang Lake Double Bed Room
Stayed in Jul 2021
Friends
2 review
5.0/5
Outstanding
Posted on Jul 29, 2021
Extraordinary
Guest User
Xingguang Lake Double Bed Room
Stayed in May 2024
Family
6 review
5.0/5
Outstanding
Posted on May 5, 2024
The room is clean and sanitary, the hotel front desk service is thoughtful and enthusiastic, the environment is elegant and exquisite, it is a very satisfactory experience, the hotel restaurant dishes are delicious, good value for money!
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6/8
Response from Property: Thank you for giving the hotel a five-star recognition. Let's meet again next time~~
Anonymous User
Xingguang Lake Double Bed Room
Stayed in Apr 2024
Family
10 review
4.7/5
Amazing
Posted on Apr 13, 2024
It is a well-established five-star hotel with first-class service, beautiful environment and complete facilities. The off-season pre-sale package comes with a free ticket to Window of the World/Ocean World, which is cost-effective. The hotel's electric shuttle bus is available on call, and the surrounding facilities are good. It is very close to the radio and television, and there are restaurants, coffee shops and convenience stores. It only takes half an hour to take a taxi to the airport and Changsha South Station, which is still very good.
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6/12
Response from Property: Dear guests, thank you very much for your recognition of the hotel environment and services. It is a pity that the hotel facilities did not meet your expectations this time. The hotel is also constantly renovating and upgrading. We look forward to your stay at the St. Tropez Hotel again in the near future to bring you a better stay experience!
Anonymous User
Xingguang Lake Double Bed Room
Stayed in Apr 2024
Family
18 review
5.0/5
Outstanding
Posted on May 7, 2024
The hotel I booked for the May Day auto show is very close to the auto show and I walked there. The hotel is a villa with a very Western style, comfortable living, and beautiful scenery. It is next to the Window of the World.
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Response from Property: Thank you for choosing Saint Tropez Hotel! It is my honor to add a beautiful memory to your journey. I wish you good health and everything goes well!
Tinglong
Xingguang Lake Double Bed Room
Stayed in Apr 2024
Couples
8 review
4.7/5
Amazing
Posted on Apr 29, 2024
Not bad, but not being able to deliver food is a bit bad, the waiter also said we don't care about takeout. Justified! Cars can drive in, so can't takeout? But Burning Man is very shocking
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Response from Property: We are sorry that the hotel did not meet your expectations in terms of service this time. Please accept our sincere apology. Your feedback is very valuable to us. We hope that you will choose our hotel again on your next trip so that we have the opportunity to provide you with high-quality facilities and services. We look forward to seeing you stay at the St. Tropez Hotel again in the near future!
Guest User
Star Lake King Room
Stayed in Apr 2024
Business travellers
3 review
5.0/5
Outstanding
Posted on Apr 11, 2024
The hotel is a stand-alone garden villa. Every corner exudes refinement and comfort. There is a large starlight lake with a fountain in the center of the lake. The environment is really, really good. The hotel room is also very nice, with a small balcony and a wide and bright view. You can basically see the entire hotel. The bathroom is also spacious and well-equipped. Although there was some unpleasantness in the early stage of my stay, the professionalism and considerateness of the room manager Li Huang more than made up for the slight unpleasantness. His thoughtful care also made my stay experience more perfect. His performance not only demonstrates the hotel's respect and care for guests, but also reflects the hotel's high requirements and standards for service quality. The key is that the little brother is still handsome! ! ! All in all it was a very pleasant stay and I would highly recommend this hotel to any traveler looking for a quality stay.
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Mini~*
Deluxe Queen Room
Stayed in Apr 2024
Booked for others
2 review
5.0/5
Outstanding
Posted on Apr 9, 2024
Room: The room has a balcony. The weather is good when I stay here. It will be very comfortable if there are stools on the balcony to bask in the sun. There is a lawn in front of the balcony. I only have one thought when I see such a good lawn. It is perfect for camping, hahahaha Service: Xiao Zhou (maybe named Zhou Yan) at the front desk left a deep impression on me. It was the first time I stayed in this kind of hotel. I thought it was too big and complained for a long time. She patiently comforted me and told me that the hotel is actually very good. Conveniently, I also knew from her mouth that this is the property of Hunan Radio and Television, and the sister of Chengfeng Pilang is also recording here. Hygiene: The hygiene of the room is very good. I checked carefully and there was no hair or dirt on the floor of the shower room (because I am most afraid of this place) Breakfast: There is breakfast in my room. Their breakfast time ends at 10 o'clock. It's not too early or too late. You can eat it as soon as you get up. There are noodles, noodles, and Western style. It's a combination of Chinese and Western. It's quite satisfactory.
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Response from Property: It's really exciting to see the simple yet profound praise from the guests, and they also recognize our service so much ~ We strive to provide the most considerate and meticulous service to every guest and bring a value-for-money experience to every guest. Xiaofei is a young and energetic hotel that shows its guests the unique charm of the hotel with its simple resort style and warm and considerate service. Your encouragement is the greatest support and encouragement for the hotel. We will serve every family member with heart and look forward to meeting you next time. Management Team of Changsha Saint Jufei Hotel
Guest User
Star Lake King Room
Stayed in Apr 2024
Family
51 review
5.0/5
Outstanding
Posted on May 7, 2024
Favorite hotel Anyway, it is close to home, so friends and family will stay at this hotel. The front desk also knows your preferences and will arrange a suitable floor and room. The main thing is that this hotel is quiet and private.
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6/9
Response from Property: Good reputation, you and I will choose us next time you travel~
LiuxialaiRachel
Deluxe Queen Room
Stayed in Mar 2024
Business travellers
69 review
5.0/5
Outstanding
Posted on Apr 7, 2024
Every time I come to Changsha, I will choose to stay at Saint Jufei. The supervisor, Xiang Huasong, has a good service attitude. Not only is his service attentive and meticulous, but he is also very capable, patient, professional, warm and considerate. Xu Jinmei from the housekeeping depar**ent has a good service attitude and made me feel at home. I will choose to stay in your hotel next time I come to Changsha for a business trip. The Changsha specialty rice noodles for breakfast are delicious.
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Response from Property: A beautiful day in Changsha starts with a bowl of rice noodles for breakfast. Feeling at home is the service tenet that Xiao Fei always adheres to. Making your stay comfortable is what Xiao Fei loves so much. We look forward to meeting you again!
Guest User
Deluxe Queen Room
Stayed in Mar 2024
Solo travellers
3 review
5.0/5
Outstanding
Posted on Apr 6, 2024
We booked this hotel for Wang Yuexin's concert. The hotel is next to the Mango Pavilion and is a villa-type hotel. It is the most comfortable and best hotel I have ever stayed in. The hotel environment and service are super A. 👍👍👍👍👍
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Response from Property: Thank you for your support, I believe our service will get better and better!
Guest User
Xingguang Lake Double Bed Room
Stayed in Mar 2024
Friends
3 review
5.0/5
Outstanding
Posted on Apr 3, 2024
It is really convenient to watch concerts and recordings. The hotel is very close to the Mango Pavilion, so you can go back to rest after the show. The room is very large and comfortable. Although the room is far from the lobby, there is always a car to pick you up, so you don't have to worry. During the concert, the restaurant also has special yogurt, which is super popular.
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Response from Property: Xiaofei's home is also a mango backyard! Thank you for your praise of Xiaofei. Xiaofei wishes you all the best and smooth work!
Aerdunchangyuchun
Star Lake King Room
Stayed in Mar 2024
Solo travellers
3 review
5.0/5
Outstanding
Posted on Apr 1, 2024
I went to Mango Hall to listen to a concert and booked this place. It is very convenient right next to the venue. I didn't want to walk there by myself, and there is a 24-hour shuttle bus. The room is large and clean, and the bed is very comfortable. I like low pillows, but I don't know if I can buy them. The service is also very good, from checking in, booking a shuttle bus, dining to checking out, it is very comfortable.
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Response from Property: Dear fairy: Thank you for your perfect review! As the closest brand hotel to the well-known Hunan Radio and Television, Malanshan, Hunan International Convention and Exhibition Center, Window of the World, and Underwater World, Saint-Germain Hotel has convenient transportation and fascinating natural scenery. It takes about 5 minutes to walk to the recording site and concert center. The unique geographical advantage makes the hotel a designated place for many stars who come to Hunan to perform. Meeting idols at any time has become a beautiful scenery when staying in the hotel. Sincerely look forward to your stay again and more sharing.
Gudaoxifengxieqiao
Xingguang Lake Double Bed Room
Stayed in Mar 2024
Business travellers
12 review
4.0/5
Very Good
Posted on Mar 31, 2024
The hotel is probably quite old. The rooms are well-equipped but old, and don't give people a fresh feeling. Instead, they are designed in a resort style. The fruit stand is next door. It seemed that some celebrities came that day, and the streets were full of beautiful girls dressed in cosplay. The overall feeling is that it is quite standard, and it is more suitable for staying when attending meetings or other activities.
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Response from Property: Dear guest: Hello! We are very sorry that we failed to satisfy you. Your feedback and opinions are very important to us. We have fed back your opinions to the hotel management as soon as possible. The hotel has been established for more than 20 years, and the rooms have been renovated many times. If you have the opportunity to come again next time, you can experience our luxury rooms. The facilities and equipment are relatively newer. At the same time, the hotel is adjacent to Hunan Radio and Television and Hunan International Convention and Exhibition Center, where various exhibitions, concerts, and program recordings are held. I hope to serve you better in the future and wish you a happy life!