Suide Building, northeast of the junction of Chaozhou Avenue and Beizhan East Road, Xiangqiao District, Chaozhou, Guangdong, ChinaView Hotel Details
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Chaozhou Yuyu Hotel Guest Reviews
4.7/5
Outstanding
385 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
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Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(385)
Positive reviews(370)
Reviews with photos/video(104)
Awesome amenities(43)
Friendly front desk staff(40)
Delicious breakfast(28)
Well designed(25)
Large rooms(21)
Convenient parking(21)
Many amenities(20)
Well decorated(8)
Negative reviews(15)
Guest User
Stand King Non-smoking
Stayed in Nov 2024
Other
29 review
5.0/5
Outstanding
Posted on Nov 22, 2024
Yu Yu Hotel was opened in 2004 and is managed by the White Swan Hotel Management Company. The overall lobby and rooms are based on modern trends, with robot services, automatic curtains, and smart touch-control room lights, allowing you to experience warmth and elegance. Service needs can be met in a timely manner, and there are ample underground garages for free parking for guests. There is a buffet restaurant serving until 10:30 in the morning, with perfect cost-effective services. Therefore, it is recommended for friends in need to stay!
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your full score review. Your support and encouragement are the greatest motivation for us to move forward. Yuyu Hotel strives to create a warm and comfortable living environment for guests and strives to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience it again. I wish you a happy life!
zhang_z_k
Capricious Double Bed Room
Stayed in Nov 2024
Business travellers
8 review
5.0/5
Outstanding
Posted on Nov 15, 2024
I like the decoration style of the hotel lobby and room. The mattress and pillow are very comfortable. The hotel has charging piles, the breakfast is also good, and the hotel has convenient transportation! It is highly recommended!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! I am glad that you chose to stay at Yuyu Hotel. Seeing your evaluation, Xiaoyu was stunned! Thank you for your five-star praise. The hotel provides guests with a variety of breakfast dishes and fresh fruits and melons, as well as local porridge and beef balls rice noodles, which are delicious! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. Seeing your satisfaction and affirmation, we are really very moved. We will continue to work hard and be ready for you to come back at any time.
Guest User
Stand King Non-smoking
Stayed in Nov 2024
Couples
1 review
5.0/5
Outstanding
Posted on Nov 3, 2024
Very good. Satisfactory stay. Communication at the front desk was smooth. The environment was really good. The price was very affordable. The bathroom was clean and tidy with no odor. Very good. I will definitely stay here next time.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your full score review. Your support and encouragement are the greatest motivation for us to move forward. Yuyu Hotel strives to create a warm and comfortable living environment for guests and strives to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience it again. I wish you a happy life!
Guest User
Capricious Double Bed Room
Stayed in Oct 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Oct 28, 2024
The price is moderate, very close to Chaozhou Ancient City, about 20 minutes by car, the hotel has a parking lot, very convenient, the front desk girl is very enthusiastic, the service is very thoughtful, the room is spacious, large, clean and hygienic, and also includes a buffet breakfast, rich in variety, very delicious, there is also a laundry room and gym on the 2nd floor, very convenient, cost-effective, worth recommending
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your visit, and we sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise, and we are more motivated to move forward. We hope to have more opportunities to serve you!
alex7004
Capricious Double Bed Room
Stayed in Aug 2024
Couples
2 review
5.0/5
Outstanding
Posted on Aug 27, 2024
A very good stay experience! It took 3 hours to drive from Quanzhou to Chaozhou. After checking in, the fatigue was swept away. The next day, I continued to drive to Guangzhou and was full of energy!
Hygiene: First-class level, the newly opened hotel is very clean
Facilities: There is a gym and breakfast, and it is very rich
Service: The staff has a good sense of service
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for choosing Yuyu Hotel. No matter how much advertising there is, it is not as good as word of mouth. We have always attached great importance to word-of-mouth publicity and pay more attention to the personal feelings of every guest. As long as you come to the hotel, you are our distinguished guest. We are willing to do our best to make your trip to Chaozhou easy, pleasant and smooth. We look forward to your visit again to experience the different style of Chaozhou.
Anonymous User
Stand King Non-smoking
Stayed in Aug 2024
Family
11 review
2.3/5
Posted on Aug 29, 2024
Lying down and writing a bad review series
I booked a few days in advance and booked the room type that was ranked first, which is what the front desk said was the last room type. If there was a note on the page that this was the last room type, I would never choose it. The price difference of dozens of yuan was really unnecessary. I arrived at the store at more than ten o'clock. The front desk told me that the room was full and there was no change. I didn't want to change hotels.
I just didn't expect that the sound insulation was really the worst I had ever lived in. After listening to the sound of traffic on the road, I could also hear the "playful sounds" of the next room. At almost one o'clock in the morning, I could even hear the sound of robots delivering food! ! !
Originally, I thought about not staying in tourist attractions, choosing new instead of old, and seeing the comments about the team management of the White Swan Group, I thought it should be good! It's really speechless😓 I hope people with light sleep will read the bad reviews
I don't recommend this hotel at all! ! ! ! ! !
Hygiene: em… The bathroom has hairs from the previous guest
Facilities: The decoration is not bad, but the designer is to blame for the details. The basic switch button is always bright, and the air conditioner will stop and start again periodically… The toilet in the bathroom can adjust the brightness, but it always glows blue, and the door is directly opposite the transparent door of the bed. That’s it
It is not recommended for non-self-driving tourists, because it is not easy to call a taxi nearby, and it is far from the attractions. It is only suitable for people who don’t have much requirements for sleep and for transit.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!首先感謝您選擇愉羽酒店,愉羽酒店房間均是由中國美院設計統一設計,裝修。由於您選購的悦享大床房均在建築尾部我們也是在房價上做了很大的優惠了相較於其餘房型是享有7.5折的折扣。由於你們出行時間是暑期,入住客人均是家庭出行較多所以小朋友很多,以後我們工作人員會加強樓道巡查,避免小朋友在樓道打鬧嬉戲,影響到其餘住客,同時也會降低智能管家機器人的語音播報音量。打掃阿姨後續會增加較為年輕的工作人員減少衞生死角的遺漏。按鍵開關以及智能馬桶的燈光均會在您按下睡眠按鍵後都會關閉的,空調在到達您設定的温度便會待機,這點我們服務人員未能及時告知提醒,再次向您致歉。期待您的再次光臨,希望能有更多為您服務的機會!
Guest User
Family-friendly 2-bed Room
Stayed in Aug 2024
Travel with friends
34 review
5.0/5
Outstanding
Posted on Aug 27, 2024
Newly opened hotel, polite staff, room facilities as described in the hotel pictures. The hotel is not too close to the scenic spots, but as a self-driving tour, this is not a problem, because the hotel has free underground parking and the traffic roads near the hotel will not be congested. The free breakfast provided is very rich, and the room is clean and hygienic. The only problem is that the hotel cannot deliver the room on time, which really needs to be improved.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your visit, and we sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise, and we are more motivated to move forward. We hope to have more opportunities to serve you!
Guest User
Family-friendly 2-bed Room
Stayed in Aug 2024
Family
6 review
5.0/5
Outstanding
Posted on Aug 18, 2024
We stopped in Chaozhou for one night on the way back from Fujian. We didn't choose a homestay because we thought the sanitary accommodation might be uneven. We also had to consider parking since we were driving. After looking around for a long time, we finally chose Yuyu Hotel. We were so surprised when we arrived. The room was exactly the same as what we saw online, clean and tidy. We also found that it was managed by the White Swan Group, which made us feel more at ease. Although it is a bit far from the Guangji Bridge on Paifang Street, it is convenient to take a taxi there. My child Shuoq will stay here again next time he comes to Chaozhou.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your full score review. Your support and encouragement are the greatest motivation for us to move forward. Yuyu Hotel strives to create a warm and comfortable living environment for guests and strives to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience it again. I wish you a happy life!
Guest User
Executive Family Twin&King Room
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 17, 2024
A very good hotel experience.
When I placed the order, I saw that it was a new hotel + White Swan Hotel Management, so I immediately placed the order. It was my first time to Chaozhou and I didn’t know the location. In fact, the hotel was not located near the scenic spot. It cost more than 20 yuan to take a taxi to Pai Fang Street, but this was not included. What shortcomings?
Hygiene: I believe White Swan's management is in place. I didn't even lay out sheets or toilet mats. I also used a big towel to wipe myself when taking a shower, and the kettle was plugged in to boil water.
Bathroom: The toilet is the same as other White Swan hotels.
Toiletries: A set of children's toiletries are given as a gift, which is very considerate. Two pairs of slippers are children's models and the quality is also very good.
The room has no smell and no mosquitoes, which is great.
Lobby service: There is a tea table with self-service tea, cookies, etc.
Breakfast: Very good, with many varieties and good quality. Must eat!
Disadvantages: The lighting in the room is not enough, there is no view outside the window, and the TV channels are charged.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for choosing Yuyu Hotel. No matter how much advertising there is, it is not as good as word of mouth. We have always attached great importance to word-of-mouth publicity and pay more attention to the personal feelings of every guest. As long as you come to the hotel, you are our distinguished guest. We are willing to do our best to make your trip to Chaozhou easy, pleasant and smooth. We look forward to your visit again to experience the different style of Chaozhou.
Guest User
Stand King Non-smoking
Stayed in Aug 2024
Solo travellers
1 review
5.0/5
Outstanding
Posted on Aug 14, 2024
Facilities: Very new, with toiletries. The room is bigger than expected, and the shower room is separated into wet and dry areas, which is really great!
Hygiene: Very clean overall
Environment: There is a coffee bar downstairs, where you can drink coffee, the coffee is very good, it takes only ten minutes to take a taxi to the ancient city, there are many delicious places around, it is not noisy around at night, and the sleep quality is super good
Service: There is tea to drink when you enter the door, and the stores recommended by the front desk lady are all delicious 😋 I will stay here again next time I come to Chaozhou
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your stay and praise. We are glad that Yuyu Hotel can bring you a wonderful time. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to provide every guest with a home-like stay experience. We look forward to your visit again!
Guest User
Family-friendly 2-bed Room
Stayed in Aug 2024
Family
4 review
5.0/5
Outstanding
Posted on Aug 11, 2024
Environment: It looks ordinary from the outside, but it's a different world after entering the lobby. It's clean and has a sense of design. The little robot slides around and shuttles freely.
Facilities: Complete, the parent-child room I stayed in, the toothbrush and slippers for the children are very cute, the washbasin is also designed according to the height of the little friends, and the bathroom is also equipped with a clothesline. You can ask the waiter to deliver the tea set to the room! The tea is good!
Hygiene: New hotel, no smell. Clean and tidy.
Service: The front desk lady is enthusiastic, patient and meticulous. When she saw the three of us, she sent a breakfast! The breakfast is OK, everything you need, and you are full!
Except that it is about 5 kilometers away from the old city, it is actually quite convenient to take a taxi. You can go to Xima Road and Paifang Street within 20 yuan...
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your stay and praise. We are glad that Yuyu Hotel can bring you a wonderful time. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to provide every guest with a home-like stay experience. We look forward to your visit again!
Guest User
Family-friendly 2-bed Room
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 5, 2024
The hotel is relatively new, clean, with good service, rich breakfast, and parking spaces. The hotel is modern and the facilities in the room are very smart. Although it is a bit far from the ancient city, it is still very convenient to drive there.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, thank you very much for your trust and support for Yuyu Hotel (managed by White Swan Hotel Management Company). It is a great honor to see you share your comments with us. From your attentive experience, we know that you are satisfied with your stay. Your recognition is the greatest encouragement to us. We will continue to maintain it in our future work. Thank you again for sharing and look forward to your visit again.
Guest User
Capricious Double Bed Room
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 4, 2024
It's really good, the price-performance ratio is very high, the service of the brother and sister at the front desk is very, very good, I took my family to travel through this place, and it became a very good memory of our trip. The room is clean, the facilities are excellent, and the decoration design is very good. The experience is so good that I gave a souvenir when I checked out. I didn't take pictures of the interior, it's the same as the pictures on the Internet. If I have the opportunity to come to Chaozhou, I will come again without hesitation.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, hello! First of all, thank you for choosing Yuyu Hotel (managed by White Swan Hotel Management Company) among thousands of hotels and staying smoothly. Thank you for your five-star praise, warm message filled with happy smiles, and happy mood exists because of you. Yuyu Hotel serves every guest with heart and strives to provide you with a comfortable and clean environment. We want to accompany you with the most ardent heart and the warmest. We will continue to maintain good service and a clean and warm accommodation environment, and strive to do better. We look forward to meeting you next time and wish you a pleasant journey.
Guest User
Deluxe Queen Room
Stayed in Jul 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on Jul 31, 2024
The front desk service was enthusiastic and enthusiastically recommended many attractions and snacks. The room was very clean, well-equipped, and there was a robot to deliver meals. The parking lot was spacious and it was very convenient to travel. It was not far from the ancient city and only took a taxi for more than ten minutes. It was a very pleasant experience. I will choose it again next time I have the opportunity to come here
Original TextTranslated by Google
Response from Property: Dear distinguished guest, thank you very much for staying at Yuyu Hotel (managed by White Swan Hotel Management Company). Thank you for giving our hotel a 5-point affirmation and taking your precious time to share your stay experience with us, and giving positive feedback on all aspects of our hotel. Your affirmation and praise will help us to better provide guests with quality services. Sincerely welcome you to visit our hotel again in the near future!
Guest User
Deluxe Queen Room
Stayed in Jul 2024
Family
5 review
5.0/5
Outstanding
Posted on Aug 1, 2024
I brought my whole family to Chaozhou for a trip. After reading the introduction online, I chose Yuyu. During my stay, the cleaning and maintenance of the room were done very well, and they helped us clean it. Whether it was the comfortable bed or the convenient design of the bath, and the breakfast was also very rich, we could feel the warmth of home during our trip. I strongly recommend it to other tourists, and I believe you will also have an unforgettable accommodation experience here!
Original TextTranslated by Google
Response from Property: Dear distinguished guest, hello! First of all, thank you for choosing Yuyu Hotel (managed by White Swan Hotel Management Company) among thousands of hotels and staying there smoothly. Thank you for your five-star praise. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also very happy to see that you have spent a happy time here. We will continue to maintain our warm service and clean and tidy accommodation environment. I wish you a refreshing mood every day, full of freshness, no grudges, flowing sweetness, and growing love;