To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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Positive reviews(4566)
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Delicious breakfast(763)
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Loved the night views(172)
Perfect for business trips(160)
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Awesome gym(33)
Delicious buffet(18)
Negative reviews(81)
ChenChang
Cozy Room (2 Beds)
Stayed in Nov 2024
Couples
5 review
5.0/5
Outstanding
Posted on Jan 12, 2025
The staff was very friendly and helpful to receive our parcels from taobao ahead of our arrival. They have also upgraded us to the highest floor room with good view. And prepare a takeaway breakfast for us as we were checking out at 5am for a local tour. We enjoyed the experience of having a voice controlled toilet seat. Will definitely stay here again.
Response from Property: Thank you very much for your recognition of Huanxiaopeng and your praise. For each guest, the hotel team always makes every effort to provide perfect hospitality, with more perfect details to provide a perfect stay. Your recognition is the most cherished reward for us! We will continue to work hard to create a more comfortable accommodation experience, so that you will be tired and energetic again! We look forward to meeting you again in the near future! Thank you for your support! -- Happy friends who go up every day
Azamat Orazov
Cozy Room (2 Beds)
Stayed in Nov 2024
Family
9 review
3.5/5
Posted on Dec 19, 2024
We stayed overnight; hotel was good to go to Panda base, but breakfast was better than Shangri-la Qinhuangdao. Overall good option for its price. Thanks
Response from Property: Hello, thank you for your comments. It is HuanXiaopeng's persistent pursuit to provide you with quality service. We will make persistent efforts to upgrade Huanpeng's service quality to a higher level. I'm sorry I didn't bring you a perfect check-in experience. Huan Xiaopeng first gives you a deep apology. I hope you will feel our sincerity when you return! -------------------trying to make friends.
Guest User
Cozy Double Room
Stayed in Mar 2024
Solo travellers
4 review
4.2/5
Very Good
Posted on Apr 29, 2024
Helpful staff...nice
Response from Property: Dear guest, thank you for staying at our hotel and for your encouragement to us. Also, we are so sorry we could not reach your expectation, and we will getting better and better in the future, hope to see you again!!! ------GSM Ofelia
traveller106
Cozy Double Room
Stayed in Mar 2024
Couples
8 review
5.0/5
Outstanding
Posted on Apr 21, 2024
Clean hotel, helpful service staff and nice selection of buffet breakfast food. Will stay again.
Response from Property: Dear guest, thank you for staying at our hotel. We hope you had a wonderful journey at our city and looking forward to seeing you again. ------ GSM Ofelia
Bannay18300
Huanpeng Suite
Stayed in May 2024
Business travellers
7 review
4.7/5
Amazing
Posted on Jun 22, 2024
Good hotel, staff is very kind and nice. Breakfast is great.
Response from Property: Dear guest, thanks for your wise chose! It's very kind of you and your satisfaction is our greatest encouragement, we are look forward to you come back next time——————Little Hampton
Jing
Superior Room (2 Beds)
Stayed in Dec 2023
Business travellers
11 review
5.0/5
Outstanding
Posted on Mar 4, 2024
This hotel is value for money, stayed for a week. Love Chengdu! All the staffs were very friendly too
Response from Property: Dear guest, we are so honored and glad that you had a very good stay at our hotel. Looking forward for your next stay here.
Anonymous User
Superior Room (2 Beds)
Stayed in Jun 2023
Travel with friends
7 review
3.2/5
Posted on Jul 14, 2023
The location and the service of the hotel is not a problem, the staff is friendly and try their best to help, but money wise is not the best option. I selected the hotel because was closer to my friend and also because I have had stayed in Hilton’s hotels before and always is a nice experience, this unfortunately was not the case. First, the lobby has a very strong smell to toilet, the four days of my stay was the same strong smell. Second, the room was clean and nice but you will just find water and not menu for room service and empty minibar, the tv has 60 channels and only 3 are foreign channels, and only one fully in English language. And third, the breakfast is very basic, limited options and mostly the same every day. As I mentioned is not a problem of location or staff.
Response from Property: Dear guest, so sorry to hear you did not enjoy your stay in our hotel. First of all, thanks for your comment to mention these matters for improving us better. Secondly, due to our kitchen's size and limited staffing, our kitchen doesn't have the capacity to serve meals and drinks to every room. At any time, if you need take-out food, you could order it from food-delivery application or ask our front-desk-staff to help you. And thirdly, as you mentioned about limited-tv-channels, we will ask our engineering department to do something with it. And the problem of the lobby's smell, it's a construction problem, there's very little we can do but put in some aromatherapy. Last but not least, we are sorry for giving you a bad experience, hope we can get better and better under your supervision. ------Little Hampton
Guest User
Superior Room (2 Beds)
Stayed in Mar 2023
Business travellers
8 review
5.0/5
Outstanding
Posted on Jun 19, 2023
so good
Response from Property: 非常感謝您能抽出寶貴的時間對歡小朋酒店回覆內容 :非常感謝您能抽出寶貴的時間對歡小朋進行誇讚哦,您的滿意就是我們的追求,您的認可就是我們無限的嚮往,我們將會以此為動力不斷的要求自己 提高自己,歡小朋在成華等待您的下次光臨!!!——能量滿滿的歡小朋
Guest User
Cozy Room (2 Beds)
Stayed in Jan 2025
Family
5 review
5.0/5
Outstanding
Posted on Feb 4, 2025
The hotel is in a great location, very close to the subway station, and it takes about seven or eight minutes to walk in a straight line. There is no need to cross the road, so it is quite convenient to travel. The view is also relatively wide, and the service staff is quite enthusiastic, which deserves five-star praise.
Hygiene: clean and tidy, comfortable and comfortable
Facilities: relatively new, like the smell of shampoo and shower gel
Price: cost-effective, reasonable price increase during the Spring Festival
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for sharing your experience of staying at Hampton by Hilton Chengdu Chenghua with us. For every guest, the hotel team always tries its best to provide perfect hospitality and provide a perfect stay with more perfect details. Your recognition is the most precious compliment to us! We will continue to work hard to create a more comfortable accommodation experience, so that you can wipe away the fatigue of the journey and start again with energy! I sincerely hope that you can continue to support the hotel, and we look forward to your next stay! ——Positive and optimistic Xiaopeng Huan
Guest User
Superior Room (2 Beds)
Stayed in Jan 2025
Family
6 review
5.0/5
Outstanding
Posted on Feb 3, 2025
The hotel rooms are quiet and comfortable, the front desk staff are very enthusiastic, the cookies and drinks provided in the lobby are very good, and not far away is Dongjiao Memory, which is very suitable for a walk. It deserves a 5-star recommendation!
Original TextTranslated by Google
Response from Property: It is really exciting to receive such affirmation from you on our first meeting. It is our great honor to serve you. Thank you for your continued support and encouragement. I am really grateful from the bottom of my heart. Welcome to continue to supervise our work. I look forward to seeing you again! ——Huan Xiaopeng is getting better and better
Guest User
Superior Double Room
Stayed in Dec 2024
Family
15 review
5.0/5
Outstanding
Posted on Feb 1, 2025
The hotel is located in the bustling area of the city, with extremely convenient transportation. The room facilities are first-class, the environment is elegant and comfortable, the breakfast is exquisite and delicious, the safety and hygiene are impeccable, the brand characteristics are distinctive, the price is reasonable, the cost performance is extremely high, and the five-star praise makes me feel the charm of the Hilton and Hampton brand
Original TextTranslated by Google
Response from Property: Thank you very much for taking the time to praise Huan Xiaopeng. Your satisfaction is our pursuit, and your recognition is our infinite yearning. We will use this as motivation to constantly demand and improve ourselves. Huan Xiaopeng is waiting for your next visit in Chenghua! ! ! ——Huan Xiaopeng, full of energy
Guest User
Cozy Double Room
Stayed in Dec 2024
Family
6 review
5.0/5
Outstanding
Posted on Jan 31, 2025
A very good hotel! The location is next to the subway station.
When I checked in, the front desk smelled so good, and my mood index was full. Although the room is not big, it is clean and tidy. We stayed on the 31st floor, overlooking Chengdu, and the night view is very nice!
The breakfast the next morning was rich and delicious, the noodles were great, and the oranges and dragon fruits were very sweet, which was very satisfying. Because we checked in on New Year's Eve, each child was given a 10 yuan red envelope when we had breakfast on the morning of the first day of the new year. The money was not much and I felt very happy.
Highly recommended! !
Original TextTranslated by Google
Response from Property: 尊敬的客人您好,非常感謝您與我們分享您在成都成華希爾頓歡朋酒店的入住經歷。對於每位賓客,酒店團隊始終竭盡全力的提供完善待客之道,以更完善的細節提供完美的入住享受。您的認可對我們來説,是最為珍惜的褒獎!我們會不斷努力,創造更為舒適的住宿體驗,令您一掃旅途疲憊,活力再出發!衷心希望您能繼續支持酒店,我們恭候您的下次入住!——積極向上的歡小朋
Guest User
Cozy Room (2 Beds)
Stayed in Dec 2024
Family
8 review
5.0/5
Outstanding
Posted on Jan 29, 2025
The location of the hotel is quite good and the surrounding area is very convenient. The service of Xiao Xu at the front desk is very friendly and enthusiastic. The atmosphere of the New Year hotel is also very good. Breakfast also gave the child the first red envelope of the New Year 🧧 Thank you, Happy New Year!
Original TextTranslated by Google
Response from Property: Thank you very much for your recognition of Huan Xiaopeng and your praise for us. For every guest, the hotel team always tries its best to provide perfect hospitality and provide a perfect stay with more perfect details. Your recognition is the most precious compliment to us! We will continue to work hard to create a more comfortable accommodation experience, so that you can wipe away the fatigue of the journey and start again with energy! We look forward to meeting you again in the near future! Thank you very much for your support! ——Huan Xiaopeng who is always improving
Guest User
Cozy Room (2 Beds)
Stayed in Dec 2024
Family
5 review
5.0/5
Outstanding
Posted on Jan 29, 2025
The hotel facilities are very smart, with two cute robots. It is not troublesome to order takeout, which can be delivered directly to the room. There is a kind of freshly cooked noodles for breakfast, which is delicious. You can ask the chef to cook more according to your appetite. The overall situation is great and the hygiene is also very clean. Because it is the Chinese New Year, I was given candy gifts. When I left, I was also given a moisturizer, which I like the smell. Not bad, I will come back to experience it if I have the chance
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your high praise! It is fate to meet you in Huanpeng. Huanpeng is mainly to inspire goodwill. It is our greatest luck to serve you. We will work harder to bring comfort to you who are tired during the journey. I hope you will always choose Huan Xiaopeng~ Looking forward to seeing you again! ——Happy Huan Xiaopeng
Guest User
Cozy Double Room
Stayed in Dec 2024
Family
2 review
5.0/5
Outstanding
Posted on Jan 29, 2025
The guy at the front desk is very polite!! 100% service with a smile!! He is also very considerate. The room is very clean. He can get anything you want by phone. The check-in experience is very good. They also gave us a little panda as a gift. We also received cute stickers at the front desk on New Year's Eve. The breakfast is also good. The whole hotel is fragrant✌︎˶╹ꇴ╹˶✌︎
Original TextTranslated by Google
6/9
Response from Property: It is really exciting to receive such affirmation from you on our first meeting. It is our great honor to serve you. Thank you for your continued support and encouragement. I am really grateful from the bottom of my heart. Welcome to continue to supervise our work. I look forward to seeing you again! ——Huan Xiaopeng is getting better and better