Hotels in Hongpailou and Shuangnan Commercial Area, Chengdu

Having sojourned at the esteemed Mcsrh Hotel in the illustrious city of Chengdu, I must convey my unequivocal appraisal of the establishment. Upon arrival, one is greeted by the utmost congeniality of the hotel's reception, who, in a most gracious display, elevated my accommodations to the hotel's zenith. The proximity to the metro station, a mere 6-8 minute jaunt, affords the discerning traveler ample access to the local culinary delights and retail emporiums, as well as the ubiquitous purveyors of multinational cuisine. The room itself is furnished in a decidedly modern aesthetic, lending an air of spaciousness that is most welcomed. The hotel's amenities, which include training apparatus and a captivating soccer table game, coupled with the provision of victuals and libations in the lobby, serve to enhance the overall sojourn. Moreover, the hotel's technological prowess, manifested in the form of a sophisticated projector, enables the guest to seamlessly navigate the internet and indulge in cinematic pursuits free of charge. However, it is with a tinge of disappointment that I must note the absence of a supplementary chair and a luggage rack within the room, which, if addressed, would undoubtedly elevate the experience to the realm of perfection. Furthermore, the slight unkempt state of the elevator does detract, albeit marginally, from the overall impression of the establishment. In summation, the Mcsrh Hotel in Chengdu, with its warm reception, convenient location, and well-appointed accommodations, is a most commendable choice for the discerning traveler, save for the aforementioned minor caveats, which I trust the esteemed management shall address with alacrity.

The front desk staff was friendly. The front desk lady upgraded me for free on the day I checked in. The room layout was very comfortable. The decoration style was *******. The only thing missing was that the bed sheets made me itch after sleeping.

The room is clean and odorless, and the stay is very comfortable. The toiletries in the room are complete, which saves worry and effort. The front desk driver service is very enthusiastic. I will come again next time!

The room is spacious, clean and hygienic. The cleaning lady is also very attentive. I occasionally heard the sound of furniture being moved upstairs in the middle of the night. The front desk was very considerate and changed the room. The gym is also good. Generally, hotel gyms have a set of combined equipment. Here there are barbell racks, dumbbell racks and dumbbell benches. I like it.

Perfect experience! The hotel environment is elegant and the service is considerate and thoughtful. The details are perfect, and the guests feel at home. They are meticulous from check-in to check-out. The room is clean and tidy. It is very close to Shuangliu Airport and very convenient. I am very grateful for the care and concern of the housekeeper Tingting during my stay. The housekeeper was very concerned about my stay and was very heartwarming. I like the service of housekeeper Tingting. I will definitely choose here next time.

The trip to Chengdu was even more wonderful because of the hotel's thoughtful service. On the way there, the hotel manager called us in advance to communicate. We booked an ordinary double room. He understood the travelers and the itinerary. He knew that we were a family, so the hotel specially equipped children's supplies, such as children's toothbrushes and children's slippers, which were of very good quality. After check-in, the service staff gave us fruits and milk, which was very thoughtful. The hotel is in an excellent location, surrounded by Internet celebrity restaurants, so there is no worry about food and drink, which exceeded expectations.

The hotel facilities are brand new, with modern functions. From the front desk reception to the health service staff, as well as the airport pick-up and drop-off service, the attitude is very good. The whole check-in process is pleasant. Two bottles of bottled mineral water and two bottles of iced mineral water reflect the meticulous service. Like.

Very soft bed. Room was clean, lovely bright white bedding looked new. Shower was hot and powerful, all toiletries were provided. 4 bottles of water! Breakfast is a good Chinese buffet with toast, cereals and instant coffee, yoghurt, juice, fruit etc. There is one drip filter coffee in the hotel room and the lobby serves fresh coffee at a very reasonable price. There was no knife to spread butter and jam but I'm sure they would provide if i bothered to ask. They are not so familiar processing passport/foreign guests but very polite even If I was a bit impatient. All in all great value for money, I enjoyed my stay.

The reception were outstanding and incredibly helpful. Especially one girl who helped us in everyday she could. She helped us order food on a Chinese ap when my friend was sick and we didn't want to go out. Another person on reception helped us book tickets for the Panadas. The location was OK. Not alot of food options close by. Bed was comfortable. The room was a little small. Bathroom/ toilet, might be awkward when travelling as friends but it's possible to hang something for privacy. There is a washer and dryer and a robot that delivers your clothes and any food deliveries to your room.

A hotel that makes people angry and funny 1. Facilities and environment: The hotel was newly opened in 2025. The facilities and environment are advantages. This is as it should be. But the room still smells. This is inconsistent with the information I asked about the hotel before booking. You can't have both new and old and clean. But I hope to know the actual situation before deciding whether to stay. After all, there are elderly and children traveling with me. 2. Hygiene: Hygiene is acceptable in the all-season category, but after extending my stay, I returned to the hotel to ask whether the room had been cleaned. The front desk told me that it had been cleaned, but when I got to the room, it was not. I understand that there was a shortage of staff during the Spring Festival, so I asked for room cleaning again when I went out for dinner at night. The front desk staff took the initiative to ask if the sheets and quilt covers needed to be changed. I was surprised and touched. I confirmed that they needed to be changed and expressed my gratitude. When I returned to the room at around 10pm, I saw the situation in Figures 3 and 4. The sheets and quilt covers were not changed at all, but the spare parts were simply replenished and replaced. I cleaned it up in a perfunctory manner. 3. Service: I definitely cannot say that there was no service. For example, they gave children panda dolls as gifts, and took the initiative to get a packed breakfast when they went out early in the morning. These were all very impressive. However, as you are a new store, how come the shower water is not hot? Is this the most basic hardware condition for a hotel? When I raised the issue on the first night, the front desk staff just said sorry and gave the ridiculous excuse of ”maybe there are too many people staying there and everyone is taking a shower”. When I raised the issue again after extending my room the next day, I got an adjusted answer, but it still wasn't hot at night. 4. Summary: I can see that your hotel wants to provide good customer service, but lacks staff training and standardized process for solving problems. I booked a package with breakfast on Ctrip (Figure 2), but suddenly found that the hotel bill did not include breakfast (Figure 1). Although I didn't have breakfast in your hotel on the first day because I went out early, please give me a reasonable explanation for this situation. In addition, please pay attention to facial expression management and language expression of your store staff, think about what the customers think, and worry about what the customers worry about. Don't let people misunderstand that you have no patience or other bad meanings. It is really rare to stay at Four Seasons. Thank you for your service during the New Year. I wish you a happy New Year and prosperous business!